Arrow Exterminators logo
Arrow Exterminators
Macon-Bibb County, GA · 4.8★ (395)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31
RankPosition by Experts Score among all companies we track in this category.#32
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$92
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.7.3%

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Arrow Exterminators for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ Stephen · a month ago

Very helpful and quick to respond

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ Redhawk · 3 months ago

Friendly and respectful and helpful

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Vicki · Edited 8 months ago

Always available when I need them. Always on time. Friendly. Affordable.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · Edited 9 months ago

They were on time, very professional and very thorough. Explained all that they were doing so that we understood the process.

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
★★★★★ Terry · Edited a year ago

Efficient, dedicated, and professional service.

Home inspectionTermite inspectionSpider extermination
★★★★★ Lastasha · Edited 2 years ago

I like the person that comes out to do my services. He is very nice and professional. Very respectful. I can always tell the difference when it is time to get my home sprayed for mosquitos because when I was not getting the service, mosquitos were bad but when I got the service, I could enjoy outside without…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality+ Professionalism+ Value
★★★★★ A. · 3 years ago

I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · Edited 3 years ago

Arrow is great! Bobby is our regular inspector and does a great job. He's easy to work with and efficient. And he is also great with our pet cats! There is also a once-yearly in-depth inspection and they have been great at giving me advice to improve the level of humidity in my crawlspace and home quality in…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Randy · 3 years ago

Service provided is very prompt. Service provider is very courteous and knowledgeable.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Barbara · 3 years ago

Great

Bug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 3 years ago

Troy Solomon listens to our concerns and gets after it!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ GV · 3 years ago

Arrow’s Exterminators are professional and prompt in response with any questions or concerns.

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · 3 years ago

Always on time and price is competitive.

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ katrina · 4 years ago

Thomas is the best, I wasn’t able to answer the door because I was in a meeting and I texted him once I was done and he was already gone. He came back and finished spraying the inside of my house. Great guy

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 4 years ago

Very good service by Troy!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★ John · 4 years ago

Thank you for doing a great job. Pest Control Tech Troy Solomon is the BEST.

Bug & insect exterminationHornet & wasp exterminationRodent extermination+ Professionalism
★★★★★ John · 2 weeks ago

Rating only, no written review.

Cockroach exterminationBug & insect exterminationAnt extermination
★★★★★ Sharon · Edited a month ago

Rating only, no written review.

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
★★★★★ Zippy · 4 months ago

Rating only, no written review.

Great priceTermite inspectionTermite exterminationGeneral pest inspection
★★★★★ Timothy · Edited 6 months ago

Rating only, no written review.

Termite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (15 more) →

Why it scores 31How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability4
Craft & service69
Value64
Momentum6
Track record64
Accountability36

Compare with

Blitz Exterminators, LLC logoBlitz Exterminators, LLCExperts Score 73Macon-Bibb County · 4.97★Mosquito & Pest Authority of Macon logoMosquito & Pest Authority of MaconExperts Score 70Macon-Bibb County · 5.00★Pest Magic, LLC. logoPest Magic, LLC.Experts Score 67Macon-Bibb County · 5.00★
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