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Arrow Exterminators
Macon-Bibb County, GA · 4.8★ (395)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31
RankPosition by Experts Score among all companies we track in this category.#32
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$92
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.7.3%

Arrow Exterminators for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ Stephen · a month ago

Very helpful and quick to respond

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ Redhawk · 3 months ago

Friendly and respectful and helpful

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Vicki · Edited 8 months ago

Always available when I need them. Always on time. Friendly. Affordable.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Terry · Edited a year ago

Efficient, dedicated, and professional service.

Home inspectionTermite inspectionSpider extermination
★★★★★ A. · 3 years ago

I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Carolyn · Edited 3 years ago

Polite people hard to find good people nowadays. Great choice for any home.

Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Value
★★★★★ Randy · 3 years ago

Service provided is very prompt. Service provider is very courteous and knowledgeable.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 3 years ago

Troy Solomon listens to our concerns and gets after it!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ katrina · 4 years ago

Thomas is the best, I wasn’t able to answer the door because I was in a meeting and I texted him once I was done and he was already gone. He came back and finished spraying the inside of my house. Great guy

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Angel · 4 years ago

Chad was awesome. He was early and definitely went BEYOND THE CALL.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · Edited 4 years ago

Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.

Cockroach exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ ellen · Edited 4 years ago

All bugs are covered in their service. Thank you Mark!

Ant exterminationBee exterminationCockroach extermination
★★★★★ Deborah · 4 years ago

The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…

Cockroach exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Carol · 4 years ago

Great people, great service

Cockroach extermination+ Quality
★★★★★ Janice · 4 years ago

We do use this service

Cockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · Edited 4 years ago

General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Isla · 4 years ago

Very professional and personable. Always very thorough and the best thing - NO BUGS. Thanks Jacob.

Ant exterminationCockroach extermination
★★★★★ Karen · 5 years ago

Leonard is friendly and knowledgeable and always treats us like family or close friends.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jenn · 5 years ago

We use them for preventative measures and have had amazing service.

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lesley · Edited 5 years ago

Responsive, friendly, does great work. Happy we found Arrow!

Ant exterminationCockroach exterminationMosquito extermination

Show more cockroach extermination reviews (54 more) →

Why it scores 31How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability4
Craft & service69
Value64
Momentum6
Track record64
Accountability36

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