FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Arrow Exterminators logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Arrow Exterminators

Better than 20% of flea exterminators · #32 of 40

4.8★395 Google reviewsGoogle star rating as shown on Google Maps.
4.62★last 12 monthsAverage stars on reviews from the last 12 months only.
7.3%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Arrow Exterminators for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$80–$222
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Stephen · a month ago

Very helpful and quick to respond

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
★★★★★ Redhawk · 3 months ago

Friendly and respectful and helpful

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Vicki · Edited 8 months ago

Always available when I need them. Always on time. Friendly. Affordable.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · Edited 9 months ago

They were on time, very professional and very thorough. Explained all that they were doing so that we understood the process.

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
★★★★★ Terry · Edited a year ago

Efficient, dedicated, and professional service.

Home inspectionTermite inspectionSpider extermination
★★★★★ Carolyn · Edited 3 years ago

Polite people hard to find good people nowadays. Great choice for any home.

Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Value
★★★★★ Lisa · 3 years ago

Troy Solomon listens to our concerns and gets after it!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Amanda · 3 years ago

T is amazing, very respectful, and professional!! He’s takes care of all of my needs for my home !!!

Ant exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 4 years ago

Very good service by Troy!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ ellen · Edited 4 years ago

All bugs are covered in their service. Thank you Mark!

Ant exterminationBee exterminationCockroach extermination
★★★★★ JoAnn · Edited 4 years ago

Always a positive experience.

Ant exterminationTermite inspection
★★★★★ Mark · Edited 4 years ago

General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Isla · 4 years ago

Very professional and personable. Always very thorough and the best thing - NO BUGS. Thanks Jacob.

Ant exterminationCockroach extermination
★★★★★ Karen · 5 years ago

Leonard is friendly and knowledgeable and always treats us like family or close friends.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · 5 years ago

Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Reyes · 5 years ago

Most affordable company, friendly, and very professional.

Ant exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lesley · Edited 5 years ago

Responsive, friendly, does great work. Happy we found Arrow!

Ant exterminationCockroach exterminationMosquito extermination
★★★★★ Kay · 5 years ago

Great customer service! Our representative is always on time and does a very thorough job. No pests problems!

Ant exterminationCockroach exterminationGeneral pest inspection+ Quality
★★★★★ Ellen · 5 years ago

Great experience.

Ant exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Sasha · 5 years ago

Daniel, was awesome! He was on polite, on time, knowledgeable and personable. He explained what type of chemicals he would be spraying and also went over my quarterly schedule with me! I am happy I chose Arrow exterminators for my services.

Ant extermination+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (30 more) →

vs category

Blue = Arrow, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 4.50★ (8 reviews)2024-Q3: 5.00★ (11 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 4.56★ (9 reviews)2025-Q4: 3.75★ (4 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 4.38★ (13 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$92-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 6%Reasonable 88%Overpriced 0%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
64
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
36

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+99 / −1
Professionalism
+104 / −1
Responsiveness
+99 / −0
Punctuality
+102 / −0
Value
+86 / −1

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