How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREArrow Exterminators
Better than 20% of flea exterminators · #32 of 40
Arrow Exterminators for cockroach extermination
Clear ✕All 74 Google reviews tagged “Cockroach extermination” · showing 40
Very helpful and quick to respond
Friendly and respectful and helpful
Always available when I need them. Always on time. Friendly. Affordable.
Efficient, dedicated, and professional service.
I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.
Polite people hard to find good people nowadays. Great choice for any home.
Service provided is very prompt. Service provider is very courteous and knowledgeable.
Troy Solomon listens to our concerns and gets after it!
Thomas is the best, I wasn’t able to answer the door because I was in a meeting and I texted him once I was done and he was already gone. He came back and finished spraying the inside of my house. Great guy
Chad was awesome. He was early and definitely went BEYOND THE CALL.
Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.
All bugs are covered in their service. Thank you Mark!
The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…
Great people, great service
We do use this service
General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.
Very professional and personable. Always very thorough and the best thing - NO BUGS. Thanks Jacob.
Leonard is friendly and knowledgeable and always treats us like family or close friends.
We use them for preventative measures and have had amazing service.
Responsive, friendly, does great work. Happy we found Arrow!
Great customer service! Our representative is always on time and does a very thorough job. No pests problems!
Nice and professional. Service does a good job keeping out the crawlies until about 2 weeks prior to the next application.. Suggestion: Schedule every 10 weeks instead of 12 weeks, so that the chemicals don't stop working prior to the next service.
Great experience.
Arrow makes is at easy as possible to schedule service. They remind me by email when it's time, and I just reply with dates that work for me. One e-mail later and I'm booked -- no need to call or leave messages. The technicians will text when they're on their way or if something changes, so I always know when to…
We've had exceptional service with Arrow for over 15 years. We love our long-time service technician and the attention and detail that's given when a new problem arises. The Service Dept Supervisor and the Manager are both fantastic and excellent at filling in as a technician or tackling bigger problems when…
Excellent service. They always call to make an appointment that is convenient for me. Plus, they make a revisit if necessary at no additional cost.
I’ve seen improvement even after the first treatment and every single person I’ve spoken with through the company has been pleasant and helpful
Arrow does excellent work! Peyten Battle is truly a professional!
Chad is the exterminator who services my house he is always on time and does great job.
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vs category
Blue = Arrow, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
