How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREArrow Exterminators
Better than 20% of flea exterminators · #32 of 40
Arrow Exterminators for general pest inspection
Clear ✕All 62 Google reviews tagged “General pest inspection” · showing 20
Very helpful and quick to respond
The tech that treats to my residence, was very kind and knowledgeable on the service provided! 10/10. Would recommend.
Friendly and respectful and helpful
Always available when I need them. Always on time. Friendly. Affordable.
Leonard was thorough, knowledgeable and kind as have been previous techs. His schedule was very accommodating to mine. Office receptionist was very sweet and knowlegable.
They were on time, very professional and very thorough. Explained all that they were doing so that we understood the process.
Excellent customer service, best guys that perform services from mosquito spraying to indoor pest control.
Efficient, dedicated, and professional service.
Customer service is always good. Whenever there has been an issue they typically respond right away to get it taken care of.
I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.
Polite people hard to find good people nowadays. Great choice for any home.
Service provided is very prompt. Service provider is very courteous and knowledgeable.
They were timely on getting our termite inspection and letter for the real estate closing. We feel confident with Arrow as our quarterly pest service provider.
Troy Solomon listens to our concerns and gets after it!
Always on time and price is competitive.
T is amazing, very respectful, and professional!! He’s takes care of all of my needs for my home !!!
Very good service by Troy!
Chad was awesome. He was early and definitely went BEYOND THE CALL.
Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.
The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…
vs category
Blue = Arrow, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
