Is Arrow Exterminators any good?
Our verdict: mixed — #32 of 40 flea exterminators, better than 20%. Customers single out its craft & service and value; reliability is where it trails.
Craft & service — better than 69% of peers
Value — better than 64% of peers
Satisfaction — 11th percentile
Momentum — 6th percentile
Reliability — 4th percentile
Arrow Exterminators for general pest inspection
Clear ✕62 customers reviewed a general pest inspection job here and rated it 4.97★. Most paid $80–100 (category typical: $68–$141). For this job it ranks #18 of 28 flea exterminators we track.
All 62 Google reviews tagged “General pest inspection” · showing 40
Very helpful and quick to respond
The tech that treats to my residence, was very kind and knowledgeable on the service provided! 10/10. Would recommend.
Friendly and respectful and helpful
Always available when I need them. Always on time. Friendly. Affordable.
Leonard was thorough, knowledgeable and kind as have been previous techs. His schedule was very accommodating to mine. Office receptionist was very sweet and knowlegable.
They were on time, very professional and very thorough. Explained all that they were doing so that we understood the process.
Excellent customer service, best guys that perform services from mosquito spraying to indoor pest control.
Efficient, dedicated, and professional service.
Customer service is always good. Whenever there has been an issue they typically respond right away to get it taken care of.
I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.
Polite people hard to find good people nowadays. Great choice for any home.
Service provided is very prompt. Service provider is very courteous and knowledgeable.
They were timely on getting our termite inspection and letter for the real estate closing. We feel confident with Arrow as our quarterly pest service provider.
Troy Solomon listens to our concerns and gets after it!
Always on time and price is competitive.
T is amazing, very respectful, and professional!! He’s takes care of all of my needs for my home !!!
Very good service by Troy!
Chad was awesome. He was early and definitely went BEYOND THE CALL.
Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.
The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…
General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.
Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.
Most affordable company, friendly, and very professional.
We use them for preventative measures and have had amazing service.
Friendly tech. Very thorough and US Vet to boot. Thank you...
Great customer service! Our representative is always on time and does a very thorough job. No pests problems!
Troy was kind, respectful, helpful, and thorough!
Arrow makes is at easy as possible to schedule service. They remind me by email when it's time, and I just reply with dates that work for me. One e-mail later and I'm booked -- no need to call or leave messages. The technicians will text when they're on their way or if something changes, so I always know when to…
Outside Company
I’ve seen improvement even after the first treatment and every single person I’ve spoken with through the company has been pleasant and helpful
Arrow does excellent work! Peyten Battle is truly a professional!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Arrow Exterminators
Is Arrow Exterminators good?
Yes by most measures: 4.8★ from 395 Google reviews and an Experts Score of 31/100 (grade D), #32 of 40 flea exterminators we track. 7.3% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Arrow Exterminators charge?
Customers reported a typical bill of $92 (middle half $85–$99), 17% below the flea exterminators median of $111.
What do customers hire Arrow Exterminators for?
Mostly cockroach extermination (74), general pest inspection (62), ant extermination (50), termite inspection (41).
Does the owner respond to complaints?
The owner replied to 60% of 1–3★ reviews (category: 64%).