How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREArrow Exterminators
Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.8★ from 395 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Arrow Exterminators for 8 kinds of job.
Arrow Exterminators for general pest inspection
Clear ✕All 62 Google reviews tagged “General pest inspection” · showing 60
Very helpful and quick to respond
The tech that treats to my residence, was very kind and knowledgeable on the service provided! 10/10. Would recommend.
Friendly and respectful and helpful
Always available when I need them. Always on time. Friendly. Affordable.
Leonard was thorough, knowledgeable and kind as have been previous techs. His schedule was very accommodating to mine. Office receptionist was very sweet and knowlegable.
They were on time, very professional and very thorough. Explained all that they were doing so that we understood the process.
Excellent customer service, best guys that perform services from mosquito spraying to indoor pest control.
Efficient, dedicated, and professional service.
Customer service is always good. Whenever there has been an issue they typically respond right away to get it taken care of.
I switched to Arrow because I was not receiving good customer service from Active, the company the seller of my house used. Everyone has been incredibly nice, informative, professional, and prompt. I appreciate that I have also been able to use them for handyman services. They have been incredible.
Polite people hard to find good people nowadays. Great choice for any home.
Service provided is very prompt. Service provider is very courteous and knowledgeable.
They were timely on getting our termite inspection and letter for the real estate closing. We feel confident with Arrow as our quarterly pest service provider.
Troy Solomon listens to our concerns and gets after it!
Always on time and price is competitive.
T is amazing, very respectful, and professional!! He’s takes care of all of my needs for my home !!!
Very good service by Troy!
Chad was awesome. He was early and definitely went BEYOND THE CALL.
Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.
The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…
General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.
Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.
Most affordable company, friendly, and very professional.
We use them for preventative measures and have had amazing service.
Friendly tech. Very thorough and US Vet to boot. Thank you...
Great customer service! Our representative is always on time and does a very thorough job. No pests problems!
Troy was kind, respectful, helpful, and thorough!
Arrow makes is at easy as possible to schedule service. They remind me by email when it's time, and I just reply with dates that work for me. One e-mail later and I'm booked -- no need to call or leave messages. The technicians will text when they're on their way or if something changes, so I always know when to…
Outside Company
I’ve seen improvement even after the first treatment and every single person I’ve spoken with through the company has been pleasant and helpful
Arrow does excellent work! Peyten Battle is truly a professional!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 74 | $68–$246 |
| General pest inspection | 62 | $68–$141 |
| Ant extermination | 50 | $80–$222 |
| Termite inspection | 41 | $79–$184 |
| Spider extermination | 40 | $91–$184 |
| Bug & insect extermination | 35 | $71–$131 |
| Rodent extermination | 28 | $71–$246 |
| Termite extermination | 25 | $91–$371 |