Experts Reviews · Company report
Arrow Exterminators logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Arrow Exterminators

Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.8★ from 395 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Arrow Exterminators is better than 11% of flea exterminators.F
11
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Arrow Exterminators is better than 4% of flea exterminators.F
4
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Arrow Exterminators is better than 69% of flea exterminators.B
69
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Arrow Exterminators is better than 64% of flea exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Arrow Exterminators is better than 6% of flea exterminators.F
6
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Arrow Exterminators is better than 64% of flea exterminators.B
64
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Arrow Exterminators is better than 36% of flea exterminators.D
36

Reviews for your job

Customers hired Arrow Exterminators for 8 kinds of job.

Arrow Exterminators for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Rosey · Edited 2 months ago

The tech that treats to my residence, was very kind and knowledgeable on the service provided! 10/10. Would recommend.

Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ Redhawk · 3 months ago

Friendly and respectful and helpful

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Terry · Edited a year ago

Efficient, dedicated, and professional service.

Home inspectionTermite inspectionSpider extermination
★★★★★ Lastasha · Edited 2 years ago

I like the person that comes out to do my services. He is very nice and professional. Very respectful. I can always tell the difference when it is time to get my home sprayed for mosquitos because when I was not getting the service, mosquitos were bad but when I got the service, I could enjoy outside without…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality+ Professionalism+ Value
★★★★★ Carolyn · Edited 3 years ago

Polite people hard to find good people nowadays. Great choice for any home.

Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Value
★★★★★ Randy · 3 years ago

Service provided is very prompt. Service provider is very courteous and knowledgeable.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 3 years ago

Troy Solomon listens to our concerns and gets after it!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ katrina · 4 years ago

Thomas is the best, I wasn’t able to answer the door because I was in a meeting and I texted him once I was done and he was already gone. He came back and finished spraying the inside of my house. Great guy

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · Edited 4 years ago

General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · 5 years ago

Leonard is friendly and knowledgeable and always treats us like family or close friends.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · 5 years ago

Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jenn · 5 years ago

We use them for preventative measures and have had amazing service.

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kay · 5 years ago

Great customer service! Our representative is always on time and does a very thorough job. No pests problems!

Ant exterminationCockroach exterminationGeneral pest inspection+ Quality
★★★★★ Ellen · 5 years ago

Great experience.

Ant exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Emily · 5 years ago

Arrow makes is at easy as possible to schedule service. They remind me by email when it's time, and I just reply with dates that work for me. One e-mail later and I'm booked -- no need to call or leave messages. The technicians will text when they're on their way or if something changes, so I always know when to…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathy · 5 years ago

We've had exceptional service with Arrow for over 15 years. We love our long-time service technician and the attention and detail that's given when a new problem arises. The Service Dept Supervisor and the Manager are both fantastic and excellent at filling in as a technician or tackling bigger problems when…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bruce · 5 years ago

Always ready to serve, thanks Peyton for all your help!

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness
★★★★★ Nicole · Edited 5 years ago

I’ve seen improvement even after the first treatment and every single person I’ve spoken with through the company has been pleasant and helpful

Cockroach exterminationGeneral pest inspectionSpider extermination
★★★★★ S. · 6 years ago

Arrow does excellent work! Peyten Battle is truly a professional!

Ant exterminationCockroach exterminationGeneral pest inspection
★★★★★ Jeanie · 3 years ago

Rating only, no written review.

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (20 more) →

Price

$92-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 6%Reasonable 88%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination74$68–$246
General pest inspection62$68–$141
Ant extermination50$80–$222
Termite inspection41$79–$184
Spider extermination40$91–$184
Bug & insect extermination35$71–$131
Rodent extermination28$71–$246
Termite extermination25$91–$371

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