Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCOREArrow Exterminators
Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.8★ from 395 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Arrow Exterminators is better than 11% of flea exterminators.F
11
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Arrow Exterminators is better than 4% of flea exterminators.F
4
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Arrow Exterminators is better than 69% of flea exterminators.B
69
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Arrow Exterminators is better than 64% of flea exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Arrow Exterminators is better than 6% of flea exterminators.F
6
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Arrow Exterminators is better than 64% of flea exterminators.B
64
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Arrow Exterminators is better than 36% of flea exterminators.D
36
Reviews for your job
Customers hired Arrow Exterminators for 8 kinds of job.
Arrow Exterminators for spider extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 40 Google reviews tagged “Spider extermination”
Rosey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The tech that treats to my residence, was very kind and knowledgeable on the service provided! 10/10. Would recommend.
Reasonable priceSpider exterminationGeneral pest inspection
Redhawk4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Friendly and respectful and helpful
Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
TerryLocal Guide · 217 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Efficient, dedicated, and professional service.
Home inspectionTermite inspectionSpider extermination
LastashaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I like the person that comes out to do my services. He is very nice and professional. Very respectful. I can always tell the difference when it is time to get my home sprayed for mosquitos because when I was not getting the service, mosquitos were bad but when I got the service, I could enjoy outside without…
Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality+ Professionalism+ Value
CarolynLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Polite people hard to find good people nowadays. Great choice for any home.
Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Value
RandyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Service provided is very prompt. Service provider is very courteous and knowledgeable.
Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Troy Solomon listens to our concerns and gets after it!
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Thomas is the best, I wasn’t able to answer the door because I was in a meeting and I texted him once I was done and he was already gone. He came back and finished spraying the inside of my house. Great guy
Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
General quarterly insect control, fire ant control PLUS annual termite bait stations. Professional services have met our expectations. Would recommend.
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Leonard is friendly and knowledgeable and always treats us like family or close friends.
Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.
Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
JennLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We use them for preventative measures and have had amazing service.
Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KayLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great customer service! Our representative is always on time and does a very thorough job. No pests problems!
Ant exterminationCockroach exterminationGeneral pest inspection+ Quality
Ellen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great experience.
Ant exterminationCockroach exterminationHornet & wasp extermination
EmilyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Arrow makes is at easy as possible to schedule service. They remind me by email when it's time, and I just reply with dates that work for me. One e-mail later and I'm booked -- no need to call or leave messages. The technicians will text when they're on their way or if something changes, so I always know when to…
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We've had exceptional service with Arrow for over 15 years. We love our long-time service technician and the attention and detail that's given when a new problem arises. The Service Dept Supervisor and the Manager are both fantastic and excellent at filling in as a technician or tackling bigger problems when…
Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Always ready to serve, thanks Peyton for all your help!
Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
I’ve seen improvement even after the first treatment and every single person I’ve spoken with through the company has been pleasant and helpful
Cockroach exterminationGeneral pest inspectionSpider extermination
S.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Arrow does excellent work! Peyten Battle is truly a professional!
Ant exterminationCockroach exterminationGeneral pest inspection
Jeanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
stefanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Marcus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationSpider extermination
Delane5 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationSpider extermination+ Professionalism+ Value
SabinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Value
Cassandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationGeneral pest inspectionSpider extermination
Keri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationMosquito exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
SummerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Spider extermination+ Responsiveness+ Punctuality+ Quality
MarshaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationSpider exterminationTermite extermination+ Punctuality+ Quality+ Professionalism
dgibsonjLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationSpider exterminationTermite inspection+ Responsiveness
Paul5 years ago★★★★★
Rating only, no written review.
Cockroach exterminationSpider extermination
LAForestLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Christina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationHornet & wasp extermination
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Cockroach exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
CarlosLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Price
$92-17% vs typical flea exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 6%Reasonable 88%Overpriced 0%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 74 | $68–$246 |
| General pest inspection | 62 | $68–$141 |
| Ant extermination | 50 | $80–$222 |
| Termite inspection | 41 | $79–$184 |
| Spider extermination | 40 | $91–$184 |
| Bug & insect extermination | 35 | $71–$131 |
| Rodent extermination | 28 | $71–$246 |
| Termite extermination | 25 | $91–$371 |
