Experts Reviews · Company report
Arrow Exterminators logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%4+0.6Craft & service 20%69+13.8Value 10%64+6.4Momentum 8%6+0.5Track record 7%64+4.5Accountability 5%36+1.8Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Arrow Exterminators

Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.8★ from 395 Google reviews

📞 Call (478) 471-8571Request a call backWebsite ↗

Report card

Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Arrow Exterminators is better than 11% of flea exterminators.F
11
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Arrow Exterminators is better than 4% of flea exterminators.F
4
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Arrow Exterminators is better than 69% of flea exterminators.B
69
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Arrow Exterminators is better than 64% of flea exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Arrow Exterminators is better than 6% of flea exterminators.F
6
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Arrow Exterminators is better than 64% of flea exterminators.B
64
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Arrow Exterminators is better than 36% of flea exterminators.D
36

Reviews for your job

Customers hired Arrow Exterminators for 8 kinds of job.

Arrow Exterminators for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Termite extermination”

★★★★★ Julie · 4 years ago

Very good service by Troy!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jim · Edited 4 years ago

Professional, curtious and dedicated to good service. Calls before arriving for scheduled appt. Always on time. Techs are very knowledgeable. Makes sure things are done right. Been using Arrow at least, probably, 20 years or so. Would definitely recommend.

Cockroach exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Deborah · 4 years ago

The customer service is excellent. I began seeing bugs and called. After spraying, the bugs disappeared and have stayed gone. Additionally, after receiving a termite inspection, it was discovered that I had termites at my front window. The technician treated it, and the problem was solved. The technicians are very…

Cockroach exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · 5 years ago

Troy Solomon was the tech who sprayed in and around our home. He was incredibly nice, professional, and just an all-around great guy to get to know. I highly recommend requested Troy specifically for any services you request.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Reyes · 5 years ago

Most affordable company, friendly, and very professional.

Ant exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ellen · 5 years ago

Great experience.

Ant exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Bruce · 5 years ago

Always ready to serve, thanks Peyton for all your help!

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness
★★★★★ Alvin · 6 years ago

Chad is the exterminator who services my house he is always on time and does great job.

Ant exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Nancy · a month ago

Rating only, no written review.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Zippy · 4 months ago

Rating only, no written review.

Great priceTermite inspectionTermite exterminationGeneral pest inspection
★★★★★ Timothy · Edited 6 months ago

Rating only, no written review.

Termite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Altess · a year ago

Rating only, no written review.

Paid $80–100Reasonable priceTermite inspectionTermite extermination
★★★★★ Divya · Edited 2 years ago

Rating only, no written review.

Cockroach exterminationTermite extermination+ Responsiveness+ Professionalism
★★★★★ Fran · 3 years ago

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
★★★★★ Carole · 3 years ago

Rating only, no written review.

Termite extermination
★★★★★ Miss · 4 years ago

Rating only, no written review.

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Karry · 4 years ago

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Sherree · Edited 5 years ago

Rating only, no written review.

Ant exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dee · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cassandra · 5 years ago

Rating only, no written review.

Ant exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · Edited 5 years ago

Rating only, no written review.

Cockroach exterminationGeneral pest inspectionRodent extermination
★★★★★ Jessie · 5 years ago

Rating only, no written review.

Cockroach exterminationTermite extermination+ Responsiveness+ Professionalism+ Value
★★★★★ Marsha · 5 years ago

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamie · 5 years ago

Rating only, no written review.

Flea & mite exterminationSpider exterminationTermite extermination+ Punctuality+ Quality+ Professionalism
★★★★ LAForest · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism

Price

$92-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 6%Reasonable 88%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination74$68–$246
General pest inspection62$68–$141
Ant extermination50$80–$222
Termite inspection41$79–$184
Spider extermination40$91–$184
Bug & insect extermination35$71–$131
Rodent extermination28$71–$246
Termite extermination25$91–$371

Compare with

Blitz Exterminators, LLC logoBlitz Exterminators, LLCExperts Score 73Macon-Bibb County · 4.97★Mosquito & Pest Authority of Macon logoMosquito & Pest Authority of MaconExperts Score 70Macon-Bibb County · 5.00★Pest Magic, LLC. logoPest Magic, LLC.Experts Score 67Macon-Bibb County · 5.00★