Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Arrow Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Arrow Moving & Storage

Cottonwood Heights, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #303Position by Experts Score among all companies we track in this category. of 342 movers · 4.8★ from 249 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Moving & Storage is better than 80% of movers.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Moving & Storage is better than 74% of movers.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Moving & Storage is better than 60% of movers.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Moving & Storage is better than 85% of movers.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Moving & Storage is better than 100% of movers.A
100

Reviews for your job

Customers hired Arrow Moving & Storage for 8 kinds of job.

Arrow Moving & Storage for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#126 / 143

All 12 Google reviews tagged “Interstate moving”

Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

what a great experience! Ethan, Stephanie and the crew were awesome. This move was terrifying and they made it a wonderful life experience. Thanks folks for everything!

Great priceSenior movingInterstate movingMoving-related packing
Manny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raquel Carrillo and Jasmine Martinez were AWESOME! They killed the packing in less than expected. If we were not moving out of state, I’d request them by name again!!!

Interstate moving+ Punctuality+ Quality+ Professionalism
AmberLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jasmine and Raquel packed me for my military move out of state. They were very efficient yet fast and took care to pack things carefully. I really appreciate their kindness and their help in making one major step of the moving process less stressful.

Moving-related storageInterstate movingMoving-related packing+ Professionalism
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ron and Ruben were professional, knowledgeable and helpful. They worked hard packing and loading up the trucks, but also took the time to make sure our items were properly handled.

Interstate moving+ Professionalism
SLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding job packing out my 4 bedroom house in less than a day. Hunter, Raquel, Tina and Elizabeth, were extremely professional, timely and took great care to pack our household goods properly and safely. I always dread moving but with this crew and company it was a breeze, and done better than I could have done…

Interstate movingMoving-related packing+ Punctuality+ Professionalism
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was our first move with TMO and we will NEVER go back to doing it ourselves. Tina and Hunter made all of our concerns about having others pack/move our home completely disappear. They were not only fast and efficient, they were friendly and professional as well! 10 out of 10 would recommend this company!

Interstate moving+ Responsiveness+ Punctuality+ Quality
TammyLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raquel and Hunter were very professional and fast with finishing up the packvery knowledgeabke

Interstate moving+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had such a great experience with this company!! With military moves you have no part in choosing the company assigned to your move. Tina, Elizabeth, Hunter and Raquel did an AMAZING job handling our items and ensuring that everything was done to perfection. A bonus was how awesome they were with my son who just…

Interstate moving+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our packers, Raquel and Hunter were awesome on time, efficient and way faster than we expected. BTW, this is my maiden name, this is for the "Baker" move. Also, Ethan is awesome, he brought me off the ledge when we had an issue with pickup from our storage unit and Barb helps calm me down as things move along,…

Interstate movingMoving-related packing+ Punctuality+ Quality+ Professionalism
Roo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Absolutely abysmal service. They cancelled on us on the morning of our move in an extremely blasé and unapologetic manner, saying they would just a end more people to do the packing and loading in 2 days instead of 3. The next day, only 2 ladies showed up who had no idea they had to pack our whole house in one day.…

Interstate moving− Punctuality− Quality
JAMES1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Raquel, Savanna, and Jasmine packed up our house for our upcoming move out of Utah. They were prompt, professional, and great with packing our belongings. Having one less thing to worry about when faced with an out of state move is crucial. Would recommend to anyone.

Interstate movingMoving-related packing+ Punctuality+ Professionalism
Dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingMoving-related packing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 31%Overpriced 0%Not sure 46%

Jobs customers hired them for

JobReviewsCategory typical
Interstate moving12$1.6k–$4.9k
Moving-related packing8$432–$1.5k
International moving5—
In-state moving5$805–$2.1k
Warehouse storage services4—
Business & corporate-related moving3$454–$1.5k
Furniture assembly3$285–$1.0k
Senior moving2$529–$1.6k

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