Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Arrow Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Arrow Moving & Storage

Cottonwood Heights, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #303Position by Experts Score among all companies we track in this category. of 342 movers · 4.8★ from 249 Google reviews

📞 Call (801) 263-5342Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Moving & Storage is better than 80% of movers.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Moving & Storage is better than 74% of movers.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Moving & Storage is better than 60% of movers.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Moving & Storage is better than 85% of movers.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Moving & Storage is better than 100% of movers.A
100

Reviews for your job

Customers hired Arrow Moving & Storage for 8 kinds of job.

Arrow Moving & Storage for warehouse storage services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Warehouse storage services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Warehouse storage services”

Savannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had an amazing experience with Arrow Moving & Storage of Utah- SLC. I just recently moved to Utah from Arizona and they made the entire process seamless and made me feel very comfortable. Andrew and Frank showed the upmost respect and care for my households goods while being extremely professional. I would 100%…

Not sureWarehouse storage services
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was packed up yesterday by MaryAnn and Tiffany, who did a fantastic job! They were courteous, understanding and careful packing up my various belongings. I felt quite reassured by the whole process. Thanks!

Vehicle transportWarehouse storage servicesFurniture storage
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great receiving and storage & delivery. We enjoy working with this company and have appreciated their help in solving any issues that arrise. Stephanie is so helpful.

Reasonable priceWarehouse storage servicesFurniture storageShared moving services
chrisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Roy and his crew did awesome packing our house! His team was fast and super courteous. Loaded the whole house in one day.

Great priceBusiness & corporate-related movingWarehouse storage services

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 31%Overpriced 0%Not sure 46%

Jobs customers hired them for

JobReviewsCategory typical
Interstate moving12$1.6k–$4.9k
Moving-related packing8$432–$1.5k
International moving5—
In-state moving5$805–$2.1k
Warehouse storage services4—
Business & corporate-related moving3$454–$1.5k
Furniture assembly3$285–$1.0k
Senior moving2$529–$1.6k

Compare with

Yard Birds Moving logoYard Birds MovingExperts Score 97Cottonwood Heights · 4.97★All Smiles Moving logoAll Smiles MovingExperts Score 93Cottonwood Heights · 4.94★STOR-N-LOCK Self Storage logoSTOR-N-LOCK Self StorageExperts Score 92Cottonwood Heights · 4.90★