Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Arrow Roofing and Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Arrow Roofing and Exteriors

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 231 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Roofing and Exteriors is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Arrow Roofing and Exteriors for 8 kinds of job.

Arrow Roofing and Exteriors for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$3.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 64

All 7 Google reviews tagged “Gutter installation”

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They did great work, got our roof done super fast! The team helped us through all the steps. Would highly recommend!

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. Mark was great to work with and was very responsive while planning and during installation. Work was performed on time and the quality was great. Would definitely recommend Arrow if you need a new roof!

Gutter installationRoof repair for storm & wind damage
Manuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Austin to get a new roof installed. I asked to keep the sales talk out since i had done most of my research and he was super respectful with my request. Sent me options after inspecting roof and within a week and a half a crew was out here working on replacing roof. I went with Arrow Roofing just because…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Savannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow roofing did a great job replacing our gutters and roof after the recent hail storm. Austin M from Arrow was awesome to work with! From day 1 he came out to assess the roof and explain the process and work with the adjuster and Our insurance. He was responsive to messages and questions, prompt and made sure the…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Arrow after my home was hit by a pretty vicious hail storm. From the beginning Ric, Jason, and Caleb were at my home when they said they would come. In addition, I echo the same comments made by other reviews, "they assisted with the inspection" and actually made it very easy for the adjuster in my…

Gutter installationGutter repairsRoof inspection
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company to work with, I would highly recommend Arrow Roofing! Exceptional work quality, responsiveness, and they look out for the overall welfare their customers as if your house was their own. I have worked with other roofing companies in a few different states, and have had bad experiences with prior roofing…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
ChadLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

FANTASTIC! That is about the only word I can use to describe my experience with Arrow Roofing. I'm in the real estate community and am excited to refer Arrow anytime someone needs anything having to do with a roof. They don't match the storm chaser stereotype at all. They are professional, responsive, and honest…

Gutter installationRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$10k0% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage30$1.7k–$18k
Roof inspection21$438–$11k
Roof repair17$638–$8.2k
Roof damage repair11$438–$2.9k
Gutter installation7$638–$3.8k
Gutter repairs6$371–$2.7k
Skylight repair5$539–$4.1k

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