Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Arrow Roofing and Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Arrow Roofing and Exteriors

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 231 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Roofing and Exteriors is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Arrow Roofing and Exteriors for 8 kinds of job.

Arrow Roofing and Exteriors for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,000–6,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Roof damage repair”

Lauri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We needed extensive work, including new sub roof on this project! The work was excellent, professional, and done in a great time frame. Afterward everything was cleaned up and we didn't find a nail or debris anywhere! Highly recommend!

Great priceRoof damage repair
Rapid7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Arrow roofing is my go to for any of my properties for any roofing and exterior needs! Ric Ortiz is my main point of contact and is professional, responsive, and easy to work with throughout the process. Communication is clear, the work done as promised, and everything is handled smoothly. I would definitely…

Paid $4,000–6,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Bram1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ric's team went out of their way to complete a roofing job on my house when it was needed in a timely manner. They got materials and completed the job professionally and quickly. Arrow roofing is who I am going to call if I have roof work in the future.

Great priceRoof inspectionRoof repairRoof damage repair
Elmer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark at Arrow roofing did everything he promised and more! I highly recommend Mark and Arrow roofing. I will use them again.

Roof damage repairRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team went above and beyond to support my needs!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quickly came out and gave me a reasonable quote!

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Barry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I looked at several roofing companies and landed on Arrow Roofing. I picked them due to the no nonsense honest approach to my project. It’s hard to find a company in roofing that you can totally trust. Arrow impressed throughout! I needed my roof replaced quickly and not only did they do it in a week but they…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Paul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phenomenal company who did an incredible job replacing our roof from hail damaged. Responded quickly to any of my calls/texts and got our roof done within 1 week of the insurance claim. Other companies were telling us 1-2 months before they could get us in. Highly recommend Arrow Roofing - outstanding company!

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
Manuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Austin to get a new roof installed. I asked to keep the sales talk out since i had done most of my research and he was super respectful with my request. Sent me options after inspecting roof and within a week and a half a crew was out here working on replacing roof. I went with Arrow Roofing just because…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Eric10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and professional. Owner very responsive and communicative through the process.

Roof damage repairRoof installationRoof repair
Jo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter cleaningGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality

Price

$10k0% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage30$1.7k–$18k
Roof inspection21$438–$11k
Roof repair17$638–$8.2k
Roof damage repair11$438–$2.9k
Gutter installation7$638–$3.8k
Gutter repairs6$371–$2.7k
Skylight repair5$539–$4.1k

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