Experts Reviews · Company report
Arrow Roofing and Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Arrow Roofing and Exteriors

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 231 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Roofing and Exteriors is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Arrow Roofing and Exteriors for 8 kinds of job.

Arrow Roofing and Exteriors for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,000–6,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$11k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Roof inspection”

Rapid7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Arrow roofing is my go to for any of my properties for any roofing and exterior needs! Ric Ortiz is my main point of contact and is professional, responsive, and easy to work with throughout the process. Communication is clear, the work done as promised, and everything is handled smoothly. I would definitely…

Paid $4,000–6,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Bram1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ric's team went out of their way to complete a roofing job on my house when it was needed in a timely manner. They got materials and completed the job professionally and quickly. Arrow roofing is who I am going to call if I have roof work in the future.

Great priceRoof inspectionRoof repairRoof damage repair
Lauryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arrow Roofing is great, especially if you're looking for a locally owned company! Great work and skilled crews. I would absolutely recommend them.

Great priceRoof inspection
Elmer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark at Arrow roofing did everything he promised and more! I highly recommend Mark and Arrow roofing. I will use them again.

Roof damage repairRoof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team went above and beyond to support my needs!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very fast and reliable the one thing that stood out about them the most was they were very honest company and got things done the way I expected I would recommend them 100%

Attic venting installationRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Manuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Austin to get a new roof installed. I asked to keep the sales talk out since i had done most of my research and he was super respectful with my request. Sent me options after inspecting roof and within a week and a half a crew was out here working on replacing roof. I went with Arrow Roofing just because…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

For help with any roof-related issue(s), Arrow Roofing is absolutely the company you should choose. They genuinely care about meeting their customers' needs and will provide quality service from start to finish. Special thanks to Mark; he was reliable, hard-working, on time, had excellent communication skills, and…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Cecy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Austin is very professional, His service is exceptional. Him and his team did an excellent job on replacing your roof. Sure I’ll use him again in the future if needed.

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Hallie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and Jason helped my clients replace the roof on the sale of their home quickly and they were able to close on time¡

Roof inspectionRoof installation+ Responsiveness+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark was our contact from beginning to end and it was a great experience for us. They were timely with everything … didn’t try to up sell us anything and delivered as promised. They were able to get our roof done in one day and the crew was professional and very hard working. I’d highly recommend them for anyone…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin and Ric did great. Great customer service, timely and professional work and service. Well done

Roof inspectionRoof repair for storm & wind damage+ Punctuality+ Quality+ Professionalism
JeffLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job by Arrow! Couldn’t recommend them more. Special shout out to Mark for being on top of it and getting it completed on time. It’s a stressful situation when you need a new roof and these guys know how to make it a much smoother process.

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow roofing was on time and finished the roof in a day! Very professional and cleaned up the work area. Our roof looks so nice. They even upgraded the shingles.We worked with Austin who was amazing!He answered all our questions was never tried to pressure us,he is very honest,and trustworthy, not like some…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Arrow after my home was hit by a pretty vicious hail storm. From the beginning Ric, Jason, and Caleb were at my home when they said they would come. In addition, I echo the same comments made by other reviews, "they assisted with the inspection" and actually made it very easy for the adjuster in my…

Gutter installationGutter repairsRoof inspection
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company to work with, I would highly recommend Arrow Roofing! Exceptional work quality, responsiveness, and they look out for the overall welfare their customers as if your house was their own. I have worked with other roofing companies in a few different states, and have had bad experiences with prior roofing…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Arrow crew did a terrific job on my roof replacement. They installed Class 4 shingles, which got me a discount on my homeowner's insurance. I couldn't be happier with my new roof.

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

FANTASTIC! That is about the only word I can use to describe my experience with Arrow Roofing. I'm in the real estate community and am excited to refer Arrow anytime someone needs anything having to do with a roof. They don't match the storm chaser stereotype at all. They are professional, responsive, and honest…

Gutter installationRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is the most professional and efficient company of roofers we have ever seen! They completed the e tire job in one day. Our neighbors were so impressed that now they are going to use them to replace their roofs. Excellent quality and price!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BIG THANK YOU to Jason Kingery with Arrow Roofing. Not only does Jason offer FREE roof estimates, but he can also tell you whether or not filing an insurance claim would be worth your time. In addition, he will personally meet the insurance appraiser onsite to ensure you receive every penny owed from the insurance…

Roof inspectionRoof installation
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$10k0% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage30$1.7k–$18k
Roof inspection21$438–$11k
Roof repair17$638–$8.2k
Roof damage repair11$438–$2.9k
Gutter installation7$638–$3.8k
Gutter repairs6$371–$2.7k
Skylight repair5$539–$4.1k

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