Experts Reviews · Company report
Arrow Roofing and Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Arrow Roofing and Exteriors

Westminster, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 90 roofing contractors · 5.0★ from 231 Google reviews

Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Roofing and Exteriors is better than 99% of roofing contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Roofing and Exteriors is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Roofing and Exteriors is better than —% of roofing contractors.–
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Reviews for your job

Customers hired Arrow Roofing and Exteriors for 8 kinds of job.

Arrow Roofing and Exteriors for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11k–$23k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Roof installation” · showing 40

Haley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arrow Roofing and Exteriors is top-notch! Ric is very professional and very knowledgeable. They built a large covered patio for me at my home, and I couldn't be happier! They've also done some roofing for me and even replaced flooring at my client's property, which came out beautifully. I highly recommend them for any of your contractor needs!!

Great priceRoof installationService not listed
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When I was looking to replace my roof. I ran into all the roofing companies that were listed. I had a few of them come by. It's not just shopping for a roof. As a customer it's looking for a company that is trustworthy and reliable. After talking with Rick he reassured an excellent job. As the project developed he…

Customer photo from Christina's reviewCustomer photo from Christina's review
Paid $10,000–15,000Reasonable priceRoof installation
Nicholas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great coordination from start to finish with a speedy timeline to get our new roof. It looks great!

Roof installation
SaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Easiest house upgrade we've ever had. Michael was amazing. He quickly replied to any messages when we had questions. They gave us 3 bids, good, better, best as far as shingles go, and let us know about a 20-30% discount on our home insurance with the new hearty shingles Their prices were very affordable! They were…

Paid $10,000–12,000Great priceRoof installation
Lin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

My mother lives in Veranda and Arrow Roofing really took great care of her and her neighbors roofs. Would recommend to everyone.

Reasonable priceRoof repair for storm & wind damageRoof installation
Rapid7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Arrow roofing is my go to for any of my properties for any roofing and exterior needs! Ric Ortiz is my main point of contact and is professional, responsive, and easy to work with throughout the process. Communication is clear, the work done as promised, and everything is handled smoothly. I would definitely…

Paid $4,000–6,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Francine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Arrow roofing is definitely a top notch roofing company, and my go to for all of my roofing needs. I’ve used them on all of my properties. They are the first call I make when any of my clients need a roof repair or replacement. They are fast, efficient, and extremely fairly priced. The customer service provided is…

Great priceRoof installation
CharlesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Would like to thank Ric for all the help and support through this process with it being difficult to navigate at times Ric was very supportive and assisted in any way possible would recommend these guys for any roofing needs very knowledgeable and great at communicating with customers and insurance adjusters made…

Paid $20,000+Reasonable priceRoof installation
joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arrow did a great job on my new roof. They installed it in one day like they said they would and cleaned up extremely well. They upgraded my roof to a Class 4 impact resistant shingle for half the cost the other companies quoted. I highly recommend Arrow for roofing, gutters and paint!

Customer photo from joshua's reviewCustomer photo from joshua's reviewCustomer photo from joshua's reviewCustomer photo from joshua's review
Paid $10,000–12,000Great priceRoof installation
ChrisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job on the whole neighborhood community. Highly recommend!

Roof repair for storm & wind damageRoof installation
BoniLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becca did a great job of coordinating the replacement of our roof. The work was done timely, courteously and with great workmanship. Arrow Roofing is a great local business.

Roof installation+ Responsiveness+ Punctuality+ Quality
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team went above and beyond to support my needs!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had the pleasure of having my roof replaced by Arrow Roofing. The original roof was 23 years old and in need of replacement. I live across the street from one of the Arrow executives, who had been noticing the condition of my roof for some time. They offered to help me navigate the insurance process and…

Roof installation+ Responsiveness+ Quality+ Professionalism
Leah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed a new roof due to hail storm. They were on time and professional and got it all done in one day. Highly recommend them!

Roof installation+ Professionalism
Barry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I looked at several roofing companies and landed on Arrow Roofing. I picked them due to the no nonsense honest approach to my project. It’s hard to find a company in roofing that you can totally trust. Arrow impressed throughout! I needed my roof replaced quickly and not only did they do it in a week but they…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Mark and what a great and easy experience. On time, great pricing, and great crew that re roofed my house these guys worked very hard, got the roof done in 1 day. Excellent clean up like they were never there! Thanks to Arrow for taking care of me.

Roof installation+ Responsiveness+ Punctuality+ Quality
Kristen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrow Roofing made the process of getting a new roof so easy. Austin worked with our insurance company and kept us up to date on everything from initial inspection until final payment. I will use them again in the future.

Roof installation+ Responsiveness+ Punctuality+ Professionalism
Manuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with Austin to get a new roof installed. I asked to keep the sales talk out since i had done most of my research and he was super respectful with my request. Sent me options after inspecting roof and within a week and a half a crew was out here working on replacing roof. I went with Arrow Roofing just because…

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company! Mark is professional and great to work with!!

Roof installation+ Responsiveness+ Punctuality+ Quality
Johnathan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and very professional

Roof installation+ Responsiveness+ Punctuality+ Quality
Savannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow roofing did a great job replacing our gutters and roof after the recent hail storm. Austin M from Arrow was awesome to work with! From day 1 he came out to assess the roof and explain the process and work with the adjuster and Our insurance. He was responsive to messages and questions, prompt and made sure the…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Jeremy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark was excellent to work with. He was responsive and patient. Thank you Mark

Roof installationRoof repair for storm & wind damage+ Responsiveness
Hallie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and Jason helped my clients replace the roof on the sale of their home quickly and they were able to close on time¡

Roof inspectionRoof installation+ Responsiveness+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark was our contact from beginning to end and it was a great experience for us. They were timely with everything … didn’t try to up sell us anything and delivered as promised. They were able to get our roof done in one day and the crew was professional and very hard working. I’d highly recommend them for anyone…

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job by Arrow! Couldn’t recommend them more. Special shout out to Mark for being on top of it and getting it completed on time. It’s a stressful situation when you need a new roof and these guys know how to make it a much smoother process.

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Terrific roofing company! Jason worked with the previous owners of our house to get us a brand new roof scheduled and put up quickly! Everyone we worked with was professional, polite and they did a great job in a timely manner! Roof just passed inspection on the first go round yesterday. Will be highly recommending…

Roof installation+ Responsiveness+ Punctuality+ Quality
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow roofing was on time and finished the roof in a day! Very professional and cleaned up the work area. Our roof looks so nice. They even upgraded the shingles.We worked with Austin who was amazing!He answered all our questions was never tried to pressure us,he is very honest,and trustworthy, not like some…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow Roofing was so easy to work with. The job went down exactly as our sales guy said it would and he stayed in touch through the whole process, easing the anxiety that usually accompanies home repairs of this nature. They took the lead working with the insurance company so we didn't have to sweat it and the crew…

Roof installation+ Responsiveness+ Punctuality+ Quality
Eric10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive and professional. Owner very responsive and communicative through the process.

Roof damage repairRoof installationRoof repair
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed a new roof on the home we were selling and we needed it as soon as possible. I called Arrow and they were so helpful and able to get us onto their schedule quickly. I was in contact with Ric and Jason who patiently answered all my questions and were always quick to respond to a phone call or email.…

Roof installation+ Responsiveness+ Punctuality+ Quality
ChadLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Arrow after my home was hit by a pretty vicious hail storm. From the beginning Ric, Jason, and Caleb were at my home when they said they would come. In addition, I echo the same comments made by other reviews, "they assisted with the inspection" and actually made it very easy for the adjuster in my…

Gutter installationGutter repairsRoof inspection
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company to work with, I would highly recommend Arrow Roofing! Exceptional work quality, responsiveness, and they look out for the overall welfare their customers as if your house was their own. I have worked with other roofing companies in a few different states, and have had bad experiences with prior roofing…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company, great people, and a great product.

Roof installation+ Quality+ Value
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company! Very honest and reliable. I had him out a couple of years prior to see about a new roof and he told me I didn't really need one. Greatly appreciated the honesty. The workers did an excellent job also with the clean up. Highly recommend using them.

Roof installation+ Responsiveness+ Punctuality+ Quality
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Arrow crew did a terrific job on my roof replacement. They installed Class 4 shingles, which got me a discount on my homeowner's insurance. I couldn't be happier with my new roof.

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is the most professional and efficient company of roofers we have ever seen! They completed the e tire job in one day. Our neighbors were so impressed that now they are going to use them to replace their roofs. Excellent quality and price!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BIG THANK YOU to Jason Kingery with Arrow Roofing. Not only does Jason offer FREE roof estimates, but he can also tell you whether or not filing an insurance claim would be worth your time. In addition, he will personally meet the insurance appraiser onsite to ensure you receive every penny owed from the insurance…

Roof inspectionRoof installation
MattLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $5,000–10,000Reasonable priceRoof installation
Jason4 years ago★★★★★

Rating only, no written review.

Roof installation+ Professionalism
Maria4 years ago★★★★★

Rating only, no written review.

Roof installation+ Punctuality+ Professionalism

Show more roof installation reviews (2 more) →

Price

$10k0% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation42$11k–$23k
Roof repair for storm & wind damage30$1.7k–$18k
Roof inspection21$438–$11k
Roof repair17$638–$8.2k
Roof damage repair11$438–$2.9k
Gutter installation7$638–$3.8k
Gutter repairs6$371–$2.7k
Skylight repair5$539–$4.1k

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