How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty80−2Momentum penalty77−2.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREARROW SANITARY SERVICE
Portland, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.7★ from 633 Google reviews
Report card
Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired ARROW SANITARY SERVICE for 8 kinds of job.
ARROW SANITARY SERVICE for furniture removal
Clear ✕All 15 Google reviews tagged “Furniture removal”
I've been an Arrow Sanitary customer for the past 8 years, and I only have only positive things to say about their customer service. Every time I have called to ask a question, or a make a request, I have always been satisfied by their response. I have spoken to Justine, and Christina two times, and they have been…
Jessica was wonderful overall...A great representative for a great company! Before the Lord I praise the good that they do! Kevin G.
Dana(and so far, their customer service as a whole) has been super helpful in helping me as a new customer navigate through and make changes to my service. Dana is not the only person I worked with who was fabulous, but I did not catch the other 2 employees' names. Sorry other 2 people!
Christina provided excellent service, she was very nice and easy to work with.
I called in Friday the 10th wanting drop box service and Christina really did a great job showing awesome customer service. I’m very satisfied with her and Arrows customer service/ punctuation.
Christina helped me and my mom set up the big dumpster service. Thanks for all the information.
I needed to have an office chair removed, so I called them. After a very short wait, Christina helped me schedule the removal and gave me all the relevant information -- she was super helpful, friendly, and a clear communicator! Thanks Christina!
Christina is very professional and calming. Thank you!
As a Site Manager for a number of properties in the Portland area, I frequently call Arrow Sanitary for their help with over-sized items. Christina is always extremely accessible, helpful, kind, and professional and their prompt attention to details makes my life considerably easier. Thanks so much for the great service!
For whatever reasons, my household keeps managing to invent unexpected situations that require calling up Arrow Sanitary Service with weird requests. Their customer service is absolutely top notch. Whatever harebrained need we have thrown at them, their unflappable staff has always remained friendly, professional…
Derek Cooper is our manager and very responsive to our high needs here at Derby Slabtown. Their prices for furniture/general junk removal are completely reasonable as well. We recommend them and appreciate their drivers, who also take extra time to take care of overflow and reporting of issues so that we can address it quickly. Thank you!
I’ve been extremely happy with the services Arrow has provided. The customer service department is always on top of any requests I’ve thrown at them. Lexi is my favorite sales representative I’ve had. Keep it up guys, I really appreciate your help!
I'm a property manager and we use Arrow for several of my buildings' trash service. Lexi is our customer service rep, and I have loved working with her! Whenever there is an issue, she's very professional and courteous - we've even had a good laugh about some situations together. Highly recommend!
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 89 | — |
| Yard debris removal | 59 | — |
| Waste recycling | 54 | — |
| House & garage cleanouts | 38 | — |
| Junk removal | 36 | — |
| Furniture removal | 15 | — |
| Construction debris removal | 7 | — |
| Dumpster rental | 7 | — |