Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
ARROW SANITARY SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty80−2Momentum penalty77−2.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

ARROW SANITARY SERVICE

Portland, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.7★ from 633 Google reviews

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Report card

Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ARROW SANITARY SERVICE is better than 62% of dumpster rental services.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ARROW SANITARY SERVICE is better than 32% of dumpster rental services.D
32
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ARROW SANITARY SERVICE is better than 80% of dumpster rental services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ARROW SANITARY SERVICE is better than 100% of dumpster rental services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ARROW SANITARY SERVICE is better than 77% of dumpster rental services.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ARROW SANITARY SERVICE is better than 48% of dumpster rental services.C
48

Reviews for your job

Customers hired ARROW SANITARY SERVICE for 8 kinds of job.

ARROW SANITARY SERVICE for house & garage cleanouts

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Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “House & garage cleanouts” · showing 20

Roland7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Drivers are the best!

Reasonable priceHouse & garage cleanouts
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the staff to the drivers A-+. More businesses should follow this example!!! 👍🏻☮️✌🏻

Reasonable priceHouse & garage cleanoutsWaste recycling
Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and professional

Reasonable priceHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
JohnnyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thanks for service. Always good service.

Customer photo from Johnny's review
House & garage cleanouts
maggie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

I spoke with Abby and I had lots of questions Abby answered all my questions in a friendly manner and with a calming voice. I really appreciated the conversation.

Reasonable priceHouse & garage cleanouts
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Christina was very helpful with this old lady and all her crazy questions about garbage and wood and TVs and telephones. I thanked her very much and she did very good with me. Very patient thank you.

Reasonable priceHouse & garage cleanouts
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Most businesses are professional and efficient. Arrow went above and beyond..Our neighborhood was flooded and 45 families were upside down with muck and mud and the trauma of the chaos of water flooding your home and basement. Arrow helped us by getting container bins in place that helped us begin the proces of…

Reasonable priceHouse & garage cleanouts
ChipLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm grateful for a reliable service every week. It may seem like a routine job but it's wonderful any way. Thanks.

House & garage cleanouts
Moe14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She helped my all the way nicely and solved my problems patiently

House & garage cleanouts
EvanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christina at customer service was exceptionally helpful and professional.

House & garage cleanoutsTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service for my elderly mother is wonderful. Arrow goes out of their way to bring her "cans" down a steep driveway and brings it back up. Christina i wonderful to work with. So thankful for their service!!!!

House & garage cleanoutsWaste recyclingYard debris removal+ Responsiveness+ Punctuality+ Quality
Sander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to arrange a drop box last minute. Dana was very helpful to make it happen.

House & garage cleanouts
BrentLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and clean

Dumpster rentalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
karenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrow sanitary is the best, when i do call , they ( marleen moreno, she answers phone ) very respectful, professional, kind ..she Always, has the answers to all of the info that i need, and she Definitely goes beyond the call of duty..if i havent gotten my garbage out on time, or any other issue i am having..is…

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
ShanikaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a young lady help me with a missed pickup. She was very friendly and helpful, and also made sure my trash got picked up in a timely fashion! Thank You Christina!

House & garage cleanouts+ Responsiveness+ Professionalism
Janaree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christina helped me and my mom set up the big dumpster service. Thanks for all the information.

Furniture removalJunk removalHouse & garage cleanouts+ Quality+ Professionalism+ Value
Darryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Catrina gave thoughtful and considerate help over the phone.

House & garage cleanouts+ Responsiveness+ Quality+ Professionalism
pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Christina was helpful and knowledgeable. Once we were connected the transaction was quick and pleasant.

House & garage cleanouts+ Professionalism
Jennie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called because I am struggling to pay bills, and Christina was absolutely kind and wonderful on the phone. They were able to help me find a way to pay what I owe. I appreciate their patience and understanding with regard to my financial situation.

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christina was wonderful - thank you!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality

Show more house & garage cleanouts reviews (18 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 56%Overpriced 4%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Trash removal & disposal89—
Yard debris removal59—
Waste recycling54—
House & garage cleanouts38—
Junk removal36—
Furniture removal15—
Construction debris removal7—
Dumpster rental7—

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