How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty80−2Momentum penalty77−2.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREARROW SANITARY SERVICE
Portland, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.7★ from 633 Google reviews
Report card
Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired ARROW SANITARY SERVICE for 8 kinds of job.
ARROW SANITARY SERVICE for house & garage cleanouts
Clear ✕All 38 Google reviews tagged “House & garage cleanouts”
Drivers are the best!
From the staff to the drivers A-+. More businesses should follow this example!!! 👍🏻☮️✌🏻
Very friendly and professional
Thanks for service. Always good service.
I spoke with Abby and I had lots of questions Abby answered all my questions in a friendly manner and with a calming voice. I really appreciated the conversation.
Christina was very helpful with this old lady and all her crazy questions about garbage and wood and TVs and telephones. I thanked her very much and she did very good with me. Very patient thank you.
Most businesses are professional and efficient. Arrow went above and beyond..Our neighborhood was flooded and 45 families were upside down with muck and mud and the trauma of the chaos of water flooding your home and basement. Arrow helped us by getting container bins in place that helped us begin the proces of…
I'm grateful for a reliable service every week. It may seem like a routine job but it's wonderful any way. Thanks.
She helped my all the way nicely and solved my problems patiently
Christina at customer service was exceptionally helpful and professional.
The service for my elderly mother is wonderful. Arrow goes out of their way to bring her "cans" down a steep driveway and brings it back up. Christina i wonderful to work with. So thankful for their service!!!!
Had to arrange a drop box last minute. Dana was very helpful to make it happen.
Very friendly and clean
Arrow sanitary is the best, when i do call , they ( marleen moreno, she answers phone ) very respectful, professional, kind ..she Always, has the answers to all of the info that i need, and she Definitely goes beyond the call of duty..if i havent gotten my garbage out on time, or any other issue i am having..is…
I had a young lady help me with a missed pickup. She was very friendly and helpful, and also made sure my trash got picked up in a timely fashion! Thank You Christina!
Christina helped me and my mom set up the big dumpster service. Thanks for all the information.
Catrina gave thoughtful and considerate help over the phone.
Christina was helpful and knowledgeable. Once we were connected the transaction was quick and pleasant.
I called because I am struggling to pay bills, and Christina was absolutely kind and wonderful on the phone. They were able to help me find a way to pay what I owe. I appreciate their patience and understanding with regard to my financial situation.
Christina was wonderful - thank you!
Talked with Christina on an issue. She answered all my questions and very professional.
Audrey was amazing today. She really helped talk fix my situation today. Taking my stress level way down. She has no idea how grateful I am. To have had her and her calming and pleasant voice. On the line. She even listened to me go on about my life situation. When she really didn't have to. Lol. Thank you Audrey 5 ⭐⭐⭐⭐⭐. For your excellent service.
Just needed help getting autopay set up. Dana was great help in this area. Thank you Dana
as I am new to apartment life, the little interaction I've had with the office and mostly interaction with the sanitary waste collectors each time I've called in the office staff is very considerate/ helpful. The gentleman(shout out to) Leo who picks up the general garbage is very kind/professional when it comes to…
For whatever reasons, my household keeps managing to invent unexpected situations that require calling up Arrow Sanitary Service with weird requests. Their customer service is absolutely top notch. Whatever harebrained need we have thrown at them, their unflappable staff has always remained friendly, professional…
Arrow Sanitary has made our long overdue spring cleaning very easy. We requested a 20-yard dumpster to accommodate all of our stuff that we were not donating. Audrey has been very communicative throughout the process which included several pick-up date changes, due to us needing more time, and the delivery driver…
I see a lot of reviews from commercial businesses and how satisfied they are with their service. But how about us little guys. I'm residential own my own home and because of the Pandemic, I am not working full time. Yes unemployment helps, but I not only have them to pay but PGE, Water/Sewer/Gas and for them to tell…
Always great service and trash clean up! Very responsive if something goes wrong. Reliable!!
I’ve been extremely happy with the services Arrow has provided. The customer service department is always on top of any requests I’ve thrown at them. Lexi is my favorite sales representative I’ve had. Keep it up guys, I really appreciate your help!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 89 | — |
| Yard debris removal | 59 | — |
| Waste recycling | 54 | — |
| House & garage cleanouts | 38 | — |
| Junk removal | 36 | — |
| Furniture removal | 15 | — |
| Construction debris removal | 7 | — |
| Dumpster rental | 7 | — |
