How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%32+7.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty80−2Momentum penalty77−2.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREARROW SANITARY SERVICE
Portland, OR · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.7★ from 633 Google reviews
Report card
Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired ARROW SANITARY SERVICE for 8 kinds of job.
ARROW SANITARY SERVICE for junk removal
Clear ✕All 36 Google reviews tagged “Junk removal”
With all the random junk being left on street corners in Portland these days, I've taken it on myself to pay for some junk removal from my block. Christina Fields helped me with a recent removal and all the staff have always been super helpful. It's just sad that Portland has turned into such a trash town. Let's…
Jessica was wonderful overall...A great representative for a great company! Before the Lord I praise the good that they do! Kevin G.
Appreciate being able to talk to someone who works in customer service that was very helpful and answered all my questions. Thank you Christina for your help.
Jessica Worden Did an excellent job getting the information I needed for cleanup of my house in Gresham. She was very professional and courteous. I would recommend this company if you need extra help.
Dana did a wonderful job explaining to me what I needed to do to have my rug picked up. She also told me about the app and all the information I could get through it. She is always pleasant and friendly.
I'm super happy with Arrow. Whenever I call to request that they pick up some extra stuff, like an old trash can or cat scratcher, I always talk to Christina and she's the best. Always very helpful and nice.
Arrow sanitary is a excellent company. They service our condo association and always take care of us. Called today because our bill got mixed up and Dana Smith was super helpful and resolved the issue . Would highly recommend them if you can use them . Thank you
Jessica Worden assisted me over the phone today. She was helpful and went above and beyond to make sure our needs were met. Tina is another excellent customer service rep who has made sure Arrow accommodated our unusual needs after our company had an incident in the trash room requiring an alternate service detail…
I called to make some changes in the number of carts at on of our sites and to order a temporary dumpster. Dana was very knowledgeble and answered all of my questions quickly. She gave me all the details I needed with little prompting on my part. This is much appreciated, as we have accounts with a number of…
Arrow sanitary is the best, when i do call , they ( marleen moreno, she answers phone ) very respectful, professional, kind ..she Always, has the answers to all of the info that i need, and she Definitely goes beyond the call of duty..if i havent gotten my garbage out on time, or any other issue i am having..is…
Christina helped me and my mom set up the big dumpster service. Thanks for all the information.
Dana was a big help in getting a drop box. Made it easy and fast.
Our garbage can got skipped this morning for pickup and I was very stressed! However, I called and Christina was extremely helpful and professional. She was able to schedule our garbage to be picked up tomorrow morning and apologized for the inconvenience. Thanks Christina!
Deann helped me over the phone on 8/9/21. I have not had such good customer service in a long time! She got my billing issue resolved and made everything I was confused about easy to understand. I hung up extremely pleased to know that I was not being over-charged. I hope all of that companies employees treat their customers this well.
I called because I am struggling to pay bills, and Christina was absolutely kind and wonderful on the phone. They were able to help me find a way to pay what I owe. I appreciate their patience and understanding with regard to my financial situation.
As a Site Manager for a number of properties in the Portland area, I frequently call Arrow Sanitary for their help with over-sized items. Christina is always extremely accessible, helpful, kind, and professional and their prompt attention to details makes my life considerably easier. Thanks so much for the great service!
Called in today and got to speak with I believe her name was Dana, I had a couple questions regarding some service to be done and Dana was very helpful in getting me the correct information. I was very pleased with the service she provide over the phone. I know that if I need further assistance in the future tbag…
I had a billing issue that I brought to Audrey’s attention and the reason I want to submit a comment/review is she handled it immediately and was very kind about it. I think we have all ran into people before that instantly get defensive when you raise an issue with them and I was grateful that she took me for my…
I spoke with Dana Smith about getting a 40 yard drop box for yard and garbage clean up. She explained all the details and cost for the service. We ended up using 2 drop box's the job. Dana was super helpful answering all my questions.
as I am new to apartment life, the little interaction I've had with the office and mostly interaction with the sanitary waste collectors each time I've called in the office staff is very considerate/ helpful. The gentleman(shout out to) Leo who picks up the general garbage is very kind/professional when it comes to…
For whatever reasons, my household keeps managing to invent unexpected situations that require calling up Arrow Sanitary Service with weird requests. Their customer service is absolutely top notch. Whatever harebrained need we have thrown at them, their unflappable staff has always remained friendly, professional…
Arrow Sanitary has made our long overdue spring cleaning very easy. We requested a 20-yard dumpster to accommodate all of our stuff that we were not donating. Audrey has been very communicative throughout the process which included several pick-up date changes, due to us needing more time, and the delivery driver…
Highly recommend working with Lexi Howell for trash and recycling service...from front load to drop boxes she’s awesome!
Derek Cooper is our manager and very responsive to our high needs here at Derby Slabtown. Their prices for furniture/general junk removal are completely reasonable as well. We recommend them and appreciate their drivers, who also take extra time to take care of overflow and reporting of issues so that we can address it quickly. Thank you!
Every time we have issues they have been very quick and responsive to fix. Very pleased with their service!
"We're a commercial client (weekly trash/ recycling container service), and Derek and Lexi are quick to respond if we need help with anything related to this area of our Apartment complex. Derek is a super helpful representative at Arrow Sanitary. Derek has provided our company with 5-star customer service from…
Always great service and trash clean up! Very responsive if something goes wrong. Reliable!!
I’ve been extremely happy with the services Arrow has provided. The customer service department is always on top of any requests I’ve thrown at them. Lexi is my favorite sales representative I’ve had. Keep it up guys, I really appreciate your help!
I'm a property manager and we use Arrow for several of my buildings' trash service. Lexi is our customer service rep, and I have loved working with her! Whenever there is an issue, she's very professional and courteous - we've even had a good laugh about some situations together. Highly recommend!
Arrow Sanitary has been our service company for over a year, our account manager Derek is the best and the company as a whole has top notch customer service, communication fast and clear. I would feel confident to refer Arrow Sanitary Service to anyone. Thanks
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 89 | — |
| Yard debris removal | 59 | — |
| Waste recycling | 54 | — |
| House & garage cleanouts | 38 | — |
| Junk removal | 36 | — |
| Furniture removal | 15 | — |
| Construction debris removal | 7 | — |
| Dumpster rental | 7 | — |