ARROW SANITARY SERVICE

My initial call with Savannah was fantastic. She was friendly and answered my questions, got everything set up very quickly. I called back with questions and Christina helped me and was also super friendly and helpful. Kudos to both phone agents. The pick up and service is great as well!

Abby is the best! Who knew dealing with your trash could be such a pleasant experience?! My mom recently passed and we had to order a bin to remove the trash. Abby answered my call and made it all so easy, while being so kind and personable. I was lucky enough to get Abby for each follow up call, as we had to get… Read full review

Dana provided amazing phone support about my account today. Thank you, Dana!!!

Dana was a pleasure to work with setting up my service. Full of valuable information.

We've had service with Arrow Sanitary for over 1.5 years and every interaction with customer service has been more than positive! Dana was especially a delight in helping me with log in issues and adjusting our service schedule...always so refreshing to interact with friendly customer service on the phone!

With all the random junk being left on street corners in Portland these days, I've taken it on myself to pay for some junk removal from my block. Christina Fields helped me with a recent removal and all the staff have always been super helpful. It's just sad that Portland has turned into such a trash town. Let's… Read full review

Friendly drivers, always great service. App gives accurate timely info about changes in pickup days.

Assisting me today with my issues was this incredible spirit named Anna. She was like a ray of sunshine on this blustery morning. She took the time to give me that special assistance where the issues were no longer that. She’s bubbly and thorough in task. Arrow Sanitary is very lucky to have someone of her natural… Read full review

Had the opportunity to speak with Christina when I called about our garbage service today. She was super helpful and quoted me rates for all the options I was looking at. Excellent service and a fantastic interaction.

I set up autopay with help by phone from Christina. It was very easy with her help, and now I do not have to pay by phone each month any more - thank you, Christina!

Job well done!! Always friendly!!

If you want a residential garbage service with great customer care go here! Thanks for being cool under pressure and friendly Dana!

Jessica Worden who helped me is the best at explaining and representing Arrow Sanitary.

Dana in customer service, answered customer service with a smile I could hear. Quickly helped me navigate my account and wished me a pleasant day and weekend. Great service, nice people. Thank you, AP Since I cannot leave two reviews, wanted to comment on the North Portland pick up crew. Nice folks, they wave… Read full review

Thank you !! We appreciate your hard work

I called and spoke with Anna. She was kind, patient, knew what she was doing and nice to talk with. She knows what customer service is and practices it. Any business including Arrow is fortunate to have Anna!

I've dealt with just about all of the garbage companies in the PDX metro area by now and I've gotta say that arrow has had the BEST customer service hands down!!! Specifically Marketta N!! The local hooligans decided to wreck the 2yd dumpster I had and proceed to throw its contents all over about every other day....… Read full review

I've moved into a part of Portland serviced by Arrow Sanitary and I've been incredibly disappointed with them. This review is not about the customer service reps, they have all been very nice, this is just warning you about my experience with the collection service and their poor attempt to compensate for their… Read full review

Christina from the call center was helpful and friendly and suggested ways to help me that I hadn’t even considered before. Thanks Christina!

I called from out of state to have our service canceled due to a death in the family. Dana was professional, caring, and kind. She took care of everything and made the process enjoyable. It is hard to find such stellar service these days. Dana, you are appreciated!