ARROW SANITARY SERVICE

I don’t think I’ve ever felt this cared for by a utility company, but Pam has provided such excellent customer service and support as we on board after buying a new home. Thank you!

Our pick up guy is really pleasant. I got to speak with him a few times and he accommodates anything we need. If anything falls on the ground, he picks it up himself and thats a rarity. I've seen some guys look right at it as if it's going into the truck by itself. Our guy is a man of integrity.

From the staff to the drivers A-+. More businesses should follow this example!!! 👍🏻☮️✌🏻

I just moved into my new home in Gresham and didn't receive my garbage containers yet. When I called to have them delivered in time for garbage disposal, I spoke with Dana and she is the most amazing person in time for need. She is patient, understanding and above all very dedicated to her jobs and clients. Thank you, Dana!

Always working hard, doing a great job!!!

Dana was a pleasure to work with setting up my service. Full of valuable information.

Customer service was extremely helpful when I called regarding my weekly trash/recycling/compost pick-up, as well as options regarding dumpster rentals. Dana is very informative, clear, and considerate with respectful communication. So grateful!

Job well done!! Always friendly!!

Thank you !! We appreciate your hard work

I've moved into a part of Portland serviced by Arrow Sanitary and I've been incredibly disappointed with them. This review is not about the customer service reps, they have all been very nice, this is just warning you about my experience with the collection service and their poor attempt to compensate for their… Read full review

I called from out of state to have our service canceled due to a death in the family. Dana was professional, caring, and kind. She took care of everything and made the process enjoyable. It is hard to find such stellar service these days. Dana, you are appreciated!

Jessica helped us get all set with our new service and she has been extremely professional and helpful throughout the entire process!

I just moved into our new home with my little man (3 years old) in March, and I find it odd to say, but I actually look forward to needing to call this utility. Dana is so friendly and helpful, and I really enjoy her patience when my toddler is in full chaos mode in the background. It just seems to be a wonderful… Read full review

Jessica was wonderful overall...A great representative for a great company! Before the Lord I praise the good that they do! Kevin G.

Dana(and so far, their customer service as a whole) has been super helpful in helping me as a new customer navigate through and make changes to my service. Dana is not the only person I worked with who was fabulous, but I did not catch the other 2 employees' names. Sorry other 2 people!

I just moved and needed all the options for trash and recycling DeAnn shared the inns and outs of the company. All my options and the prices she was very professional, and efficient with the information that she provided. She made it very very easy to switch from my old address to my new address. Thank you for your time.

Christina in accounting was very helpful, knew exactly what she was doing and helped me change my account setting. Thank you Christina

Not very effective for a waste removal company, can't seem to follow there own schedule they send out

Talked with a young lady named Dana so sweet and helpful. I have had several problems not with Arrow but with me. Getting the hang of what goes where in the different bins. She made me feel so at ease talked me through it. She let me know this to shall pass and I would eventually get the hang of it. Thank you… Read full review

The service for my elderly mother is wonderful. Arrow goes out of their way to bring her "cans" down a steep driveway and brings it back up. Christina i wonderful to work with. So thankful for their service!!!!