Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Arrow Termite & Pest Control - Baton Rouge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Arrow Termite & Pest Control - Baton Rouge

Baton Rouge, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 2,537 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Termite & Pest Control - Baton Rouge is better than 88% of pest control services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Termite & Pest Control - Baton Rouge is better than 86% of pest control services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Termite & Pest Control - Baton Rouge is better than 81% of pest control services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Termite & Pest Control - Baton Rouge is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Termite & Pest Control - Baton Rouge is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Termite & Pest Control - Baton Rouge is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Arrow Termite & Pest Control - Baton Rouge for 8 kinds of job.

Arrow Termite & Pest Control - Baton Rouge for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.193
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 193 Google reviews tagged “Bug & insect extermination” · showing 20

David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Burnel Thompson did a great job. Friendly professional service.

Paid $60–80Reasonable priceBug & insect extermination
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Glenn was very polite and professional!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination+ Professionalism
Keva3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Damon was wonderful and had a great attitude. He was attentive to our needs and the service he provided was excellent.

Reasonable priceGeneral pest inspectionBug & insect extermination
Lorne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Robert did a great job in servicing our home. I liked how he respected our home and took interest in the things we were experiencing and ask questions to gain more insight. Arrow, Robert was a GREAT HIRE! Thank you!

General pest inspectionMosquito exterminationBug & insect extermination
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Allison came out and explained everything she was doing and discussed the issue in great detail and was here for an hour doing a thorough inside and outside treatment for ants and general pest control

Bug & insect exterminationAnt extermination
thuy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Allison did a great job and was very friendly!

Bug & insect extermination
Liz14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joshua Vincent did a great job! He went above and beyond! He is polite, thorough, and even in this extreme heat he took care of all of my concerns. Arrow is lucky to have him!

Paid $200+Reasonable priceMosquito exterminationBug & insect extermination
SherwynLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My Rep, Jeannine Green, she was informative about the pending services to be performed and, she asked if I had any concerns or questions. I experienced confidence, I was enlightened. The artist whose name I had difficulty with is "BOBBY McFerrin."

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

William was great!

Reasonable priceBug & insect extermination
Ronnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kris is always very knowledgeable and gets the job done!

Not sureBug & insect extermination
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Arrow Pest Control was here today for our quarterly treatment. They do a great job. James Wall did the service. He is very personable, knowledgeable and thorough in his work. He treated our home inside and out.

Paid $80–100Reasonable priceBug & insect extermination
april4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hughe’s customer service was exceptional!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Faith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Malaysia was so kind and helpful!

Paid $40–60Reasonable priceBug & insect extermination
Ariel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been very pleased with my initial services with Arrow Termite and Pest Control. Today Allison Craig was considerate and timely!

Paid $200+Reasonable priceTermite inspectionTermite exterminationMosquito extermination
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William went above and beyond to get our service done today! Thank you!

Bug & insect extermination
frankie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had multiple services rendered today. The team at arrow was very easy to deal with, very professional, and extremely punctual. Extremely satisfied with my experience and 10/10 would recommend for all your extermination needs!

Customer photo from frankie's review
Great priceHome inspectionHornet & wasp exterminationTermite inspection
KaNeisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you for correcting the issue Misty. I greatly appreciate it. And she gave my daughters a toy 🫶🏽

Reasonable priceBug & insect extermination
Brittany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Allison is the absolute best! She’s always prompt, professional and full of knowledge.

Bug & insect extermination
SylviaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gary Losey is my pest control technician always does a fantastic job when its time for my pest control treatment service. He is very knowldegeable and always explains to me what chemicals he's using and what it does. He has a very nice, kind, and professional demeanor. He's very thorough and treats every part of my…

Paid $100–120Great priceTermite inspectionTermite exterminationGeneral pest inspection
barry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Krista always does an excellent job. is very knowledgeable and customer service oriented. Krista always goes above with her service of the house

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination

Show more bug & insect extermination reviews (173 more) →

Price

$103-13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 2%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection275$66–$136
Termite inspection254$93–$323
Bug & insect extermination192$66–$146
Termite extermination191$133–$371
Cockroach extermination166$88–$282
Spider extermination157$73–$159
Ant extermination148$86–$246
Home inspection126$66–$173

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