Pest control service · Lake Charles, LA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#106 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★30 Google reviews · 17 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
$82typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Arrow Termite and Pest Control - Lake Charles at a glance
Google reviewers rate this Lake Charles pest control service five stars based on thirty reviews, with the owner responding to thirty percent of them. Customers consistently describe technicians as professional, knowledgeable, and courteous, noting that staff members thoroughly inspect homes and explain available services. Recurring themes include punctuality, friendly communication, and the willingness to answer questions about pest prevention and treatment. No negative patterns or common criticisms appear in the provided excerpts, which uniformly highlight positive experiences with termite prevention, general pest control, and home inspections.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (22 with written comments).
Owner responses: the business replied to 30% of reviews.
Most recent review: November 5, 2026.
Service: Wildlife serving Lake Charles, Louisiana.
Data from Google, last updated November 6, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Termite and Pest Control - Lake Charles: 98/100 on this factor. Category median: 92.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Termite and Pest Control - Lake Charles: 96/100 on this factor. Category median: 90.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Termite and Pest Control - Lake Charles: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Termite and Pest Control - Lake Charles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise27100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price318%
Reasonable1376%
Overpriced00%
Not sure16%
$82-24% vs typical wildlife removal services
Middle half of what 13 customers paid ($66–$99) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1452%
Quality & results519%
Speed & response311%
Honesty & trust27%
Would recommend27%
Communication14%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“KaVionte performed my termite renewal and was very courteous and knowledgeable about his work.”
“My technician Jacob was very informative and did a thorough job inspecting my building.”
“He is professional, prompt, and polite at every service.”
“I feel she is a very honest person which is rare these days.”
“Brett is highly recommended for his service and the overall services of Dave's Pest Control.”
“She is great about explaining the work she has performed when spraying our home.”
People customers mention
Dave5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Arrow Termite and Pest Control - Lake Charles for 5 kinds of job. Pick one to see what they paid and said.
Dawn12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★
Keisha is always smiling. She takes care of business and gets the job done. She addresses any concerns we might have. We are very pleased with her and Dave's and Kevin's.
Richard14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
KaVionte performed my termite renewal and was very courteous and knowledgeable about his work. Great work ethic. I highly recommend KaVionte.
Paid $160–180Not sureService not listed
Wendy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I can’t imagine a better person to provide these services. Attitude is the best with kindness and professionalism. Leadership qualities with lots of knowledge and willing to go above and beyond! This person should be teaching others to become the type of employee she exemplifies! Give this girl a raise!
Paid $80–100Reasonable price
Leslie12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We are excited to start having pest control at our home. Even more excited about having Kesha Meaux as our service tech. She provided us with great information while walking our home, so we signed up and feel so comfortable with her taking care of us!
Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Rachelle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Henry is very pleasant and knowledgeable and he brings treats to my dogs. Thanks for great service.
David Tyler provides great professional service. He is very knowledgeable and addresses all my concerns. He’s very friendly and always with a great smile.
Price assessment: Reasonable price
Response from the owner · 8 minutes ago
Joey, thank you for the five-star rating and for highlighting David Tyler. We appreciate you noting his professionalism, knowledge, and friendly attitude. We will share your kind words with him and the rest of the team. We value your trust and are here whenever you need us.
Dawn Gary12 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Keisha is always smiling. She takes care of business and gets the job done. She addresses any concerns we might have. We are very pleased with her and Dave's and Kevin's.
Price assessment: Reasonable price
Price: $60–80
Services: Spider extermination, Cockroach extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Eddie Trascher2 reviewsiTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
KaVionte performed my termite renewal and was very courteous and knowledgeable about his work. Great work ethic. I highly recommend KaVionte.
Price assessment: Not sure
Price: $160–180
Services: Service not listed
Pest type: Termites
Response from the owner · 3 weeks ago
Kv is awesome! Glad you had a great experience! If you refer us or him for more work you actually get $50 off on your next service! Hope we get to serve you again soon!
- owner
Wendy Reaux7 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
I can’t imagine a better person to provide these services. Attitude is the best with kindness and professionalism. Leadership qualities with lots of knowledge and willing to go above and beyond! This person should be teaching others to become the type of employee she exemplifies! Give this girl a raise!
Price assessment: Reasonable price
Price: $80–100
Pest type: Ants, Rodents, Cockroaches, Spiders
Ashley Denison5 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Lauren is our new tech for Dave and Kevin!s Pest Control. She is so pleasant and knowledgeable about the services that are available through Dave’s that would help maintain and safeguard our home from pests. She inspected my home very throughly inside and out. She takes her position at Dave’s very seriously. Thank you Lauren for your positive attitude and friendly smile.
Brad Sanders2 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
A very competent and pleasant person. She was eager to see that we had no problems or questions about the service. We were well satisfied with her visit.
