Analyzing 10,339,82110.3M ReviewsFor 29,25429.3K Experts
Customers frequently praise the professionalism, punctuality, and thoroughness of the service, noting that technicians communicate effectively and answer questions about lawn health. Services mentioned include fertilization, fire ant treatment, aeration, and weed control, with many reviewers highlighting the noticeable improvement in their yards. However, one low-star review criticized the company for failing to show up for a scheduled weed killer appointment and for a perceived mismatch between the service performed and the customer's expectations.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
129 Google reviews we collected
Phrases our text analysis found in 97 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Robert with TruGreen was extremely helpful and professional.”
“Great company to deal with and Robert always does a great job.”
“Anytime I have a question he is quick to answer or just say hi, while preforming the service to my yard.”
“He was knowledgeable, courteous, and very thorough in explaining everything.”
“I would highly recommend Robert and Trugreen of Lake Charles for all of your Lawn care, as well as Mosquito service!”
“The prices are always Fair for everything and the services wonderful”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TruGreen of Lake Charles for 4 kinds of job. Pick one to see what they paid and said.
I finally reached the end of my rope with fire ants! With grandkids running barefoot in the yard these ants needed to go. In spite of the fire ant poison I've spread I the past, it seems it just doesn't last, especially after a hard rain. But there was hope! We found TruGreen who not only took care of these ants,…
Robert with TruGreen was extremely helpful and professional. He called to introduce himself before the service and took the time to answer all of my questions. He was knowledgeable, courteous, and very thorough in explaining everything. I really appreciated his communication and excellent customer service. Great experience!
Robert is always friendly and professional. Always let's me know he is here and locks the gate when he leaves. Great job. Thanks.
Robert is excellent and the only one I want to do my service. He needs a raise for sure.
They are very professional and knowledgeable. I really enjoy working with them.
I’m new to TruGreen, wasn’t sure what to expect. So far so good and Robert has been so helpful in getting my yard back on track!
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 22 | $30–$66 |
| Lawn pest control | 21 | $60–$99 |
| Grass seeding | 3 | — |
| Mosquito extermination | 2 | $71–$116 |
4.9 ★★★★★ 129 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great company to deal with and Robert always does a great job.
Thank you for your rating, Herbert! We appreciate your support and look forward to continuing to provide quality service.
Always so professional, thorough & knowledgeable. Appreciate Robert & TruGreen!
Hello Catherine, thank you for your valuable feedback. We want our customers to trust that we deliver results with excellent service.
My ring cameras did not show Robert treating courtyard or backyard!
Hi, Barbara. Your feedback is highly appreciated. Thank you for the review!
I finally reached the end of my rope with fire ants! With grandkids running barefoot in the yard these ants needed to go. In spite of the fire ant poison I've spread I the past, it seems it just doesn't last, especially after a hard rain. But there was hope! We found TruGreen who not only took care of these ants, but fertilized our yard to keep it healthy and me happy! I wasn’t at home today when Robert treated our yard, but knowing how well he works, I have no doubt he did impeccable work. Thanks TruGreen and thanks Robert for caring.
Thank you for taking the time to leave us a 5 star review.
Always great service.
Thank you for your feedback, Donald! It's great to hear that Robert is doing an excellent job of keeping you informed about your treatments.
Robert with TruGreen was extremely helpful and professional. He called to introduce himself before the service and took the time to answer all of my questions. He was knowledgeable, courteous, and very thorough in explaining everything. I really appreciated his communication and excellent customer service. Great experience!
Thank you for your kind words, Lauren! We're delighted to hear that Robert provided you with such helpful and thorough service.
Robert is always friendly and professional. Always let's me know he is here and locks the gate when he leaves. Great job. Thanks.
Thank you for the five star review. We really appreciate your business and willingness to take the time to leave us a review. Did you know we will credit your account $100 for every friend you refer that signs up for our full program? Tell your friend to mention your name and we will automatically credit your account $100. We have offices in Texarkana, Shreveport, Alexandria, Lafayette and Lake Charles.
Great service!
Hi, Vicki. We are thrilled to learn that you had a positive experience with us!
Robert is excellent and the only one I want to do my service. He needs a raise for sure.
Thank you for the fantastic feedback, Lauretta! We're glad to hear that Robert made such a positive impression during your service.
Great service Very attentive to what is needed for the yard b
Thank you for your feedback, James! We're glad to hear you found our service attentive to your yard's needs.
Analyzing 10,339,82110.3M ReviewsFor 29,25429.3K Experts
