Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate ARS Automotive 4.8 out of 5 based on 324 reviews, with the owner responding to 63 percent of comments. Customers frequently praise the shop for punctual body repairs, clear communication, and fair pricing on insurance claims. However, some low-star reviews criticize instances of misdiagnosis, excessive billing for unnecessary services, and poor paint quality on specific truck bed repairs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
324 Google reviews we collected
Phrases our text analysis found in 236 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m extremely pleased with the outstanding work done on my car.”
“Misdiagnosed the car didn't fix the problem still charged 900 dollars.”
“The service was outstanding, the staff was professional and friendly, and they made everything easy and stress-free.”
“I highly recommend ARS Automotive to anyone looking for a trustworthy, reliable, and professional auto repair shop.”
“This place is a scam stay away.”
“They reached out quickly once the claim was put in.”
“Put together an estimate and was easy to work with scheduling.”
“Very satisfied with the repair work and it was completed in a reasonable amount of time!”
“Overpriced and they DO NOT repair rust so the "complete body repair" is incorrect.”
“I truly appreciate their honesty, quality workmanship, and attention to detail.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired ARS Automotive for 8 kinds of job. Pick one to see what they paid and said.
First time taking my suv here and I’ll be back. Everyone treated me well and the customer service was great. Thank you for getting the Durango in and out today while I was at work! See you soon for brakes
⭐⭐⭐⭐⭐ Excellent Service at ARS Automotive! Don Kelly was great to work with throughout the entire repair process. I had a wonderful experience with ARS Automotive repairing my vehicle. The service was outstanding, the staff was professional and friendly, and they made everything easy and stress-free. They did a…
ARS exceeds my expectations, every time I go there. On my most recent visit, Don went above and beyond what was “good enough.” Excellent work. Excellent workers. Excellent shop. Highly recommended!
I’m extremely pleased with the outstanding work done on my car. The staff was professional, attentive, and welcoming throughout the entire experience. Melissa was wonderful and provided excellent service. I highly recommend your services and will gladly return in the future!
They reached out quickly once the claim was put in. Put together an estimate and was easy to work with scheduling. Helped with the enterprise rental car pickup. Completed the job before expected even with some additional work needed. ARS made this process super easy and did a great job on the body work. I would highly recommend.
ARS did an amazing job on my car! Melissa was wonderful and very helpful and kept me updated throughout the repairs. It was so nice picking my car up and finding the inside cleaned as well. My car looks brand new again! I'll definitely be a returning customer if I ever need work done in the future. Highly reccomend!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 46 | — |
| Painting | 24 | — |
| General repairs & maintenance | 16 | — |
| Auto body & trim replacement | 11 | — |
| Auto body & trim repair | 10 | — |
| Tires | 7 | — |
| Oil change | 6 | — |
| Wheel alignment | 5 | — |
4.8 ★★★★★ 324 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First time taking my suv here and I’ll be back. Everyone treated me well and the customer service was great. Thank you for getting the Durango in and out today while I was at work! See you soon for brakes
⭐⭐⭐⭐⭐ Excellent Service at ARS Automotive! Don Kelly was great to work with throughout the entire repair process. I had a wonderful experience with ARS Automotive repairing my vehicle. The service was outstanding, the staff was professional and friendly, and they made everything easy and stress-free. They did a fantastic job getting my vehicle repaired, and I couldn’t be happier with the results. I truly appreciate their honesty, quality workmanship, and attention to detail. I highly recommend ARS Automotive to anyone looking for a trustworthy, reliable, and professional auto repair shop. I will definitely return for any future automotive needs! Thank you, Don Kelly and ARS Automotive, for such an excellent job!
Thanks for the review, Thomas! We appreciate your business and are here if you ever need us!
ARS exceeds my expectations, every time I go there. On my most recent visit, Don went above and beyond what was “good enough.” Excellent work. Excellent workers. Excellent shop. Highly recommended!
Thanks for the review, William! We are glad you were very satisfied with your services.
I’m extremely pleased with the outstanding work done on my car. The staff was professional, attentive, and welcoming throughout the entire experience. Melissa was wonderful and provided excellent service. I highly recommend your services and will gladly return in the future!
Thanks for taking the time to review ARS, Alexis! We are here to help.
Best in the business, won’t go anywhere else!
Thanks for your review, Nick! We are here to help.
They reached out quickly once the claim was put in. Put together an estimate and was easy to work with scheduling. Helped with the enterprise rental car pickup. Completed the job before expected even with some additional work needed. ARS made this process super easy and did a great job on the body work. I would highly recommend.
Thanks for your review, James! We are glad to hear your satisfaction with our work.
ARS did an amazing job on my car! Melissa was wonderful and very helpful and kept me updated throughout the repairs. It was so nice picking my car up and finding the inside cleaned as well. My car looks brand new again! I'll definitely be a returning customer if I ever need work done in the future. Highly reccomend!
Thanks for the review, Brianna! We are here to help.
Quality workmanship and excellent customer service. Cant comment on the price since it was an insurance claim
Thanks for the review, Patrick! We are glad you were satisfied with our services!
Repaired damaged front end. Work done on time and at quoted price. Professional workmanship
Thanks for the review!!
A complete Service was recommended at 10years of purchase. Was it done????
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
