How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREARS Automotive
Penn Hills, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 324 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired ARS Automotive for 8 kinds of job.
ARS Automotive for body & trim
Clear ✕All 46 Google reviews tagged “Body & Trim” · showing 40
⭐⭐⭐⭐⭐ Excellent Service at ARS Automotive! Don Kelly was great to work with throughout the entire repair process. I had a wonderful experience with ARS Automotive repairing my vehicle. The service was outstanding, the staff was professional and friendly, and they made everything easy and stress-free. They did a…
They reached out quickly once the claim was put in. Put together an estimate and was easy to work with scheduling. Helped with the enterprise rental car pickup. Completed the job before expected even with some additional work needed. ARS made this process super easy and did a great job on the body work. I would highly recommend.
ARS did an amazing job on my car! Melissa was wonderful and very helpful and kept me updated throughout the repairs. It was so nice picking my car up and finding the inside cleaned as well. My car looks brand new again! I'll definitely be a returning customer if I ever need work done in the future. Highly reccomend!
Quality workmanship and excellent customer service. Cant comment on the price since it was an insurance claim
Repaired damaged front end. Work done on time and at quoted price. Professional workmanship
Fast, efficient, friendly customer service. Very reliable, would recommend.
This was one of the auto shops my insurance suggested after my car was hit on the street. I’m very happy I went with ARS. Everyone was really nice and communicated things clearly with me. They did a great job and the repairs were done basically in the timeline they told me. I was also able to work with them on…
Everyone at this shop was pleasant and kind. Very satisfied with the repair work and it was completed in a reasonable amount of time!
Body work
After I had an accident, I took my vehicle to ARS automotive. My neighbors had all already recommended them for their mechanical work. I was blown away by the professional repairs to my Subaru. Everything about their service was top notch! The communication, the craftsmanship in the repair, the final product looking…
Quick appt, done on time
Great work, nice people to do business with.
I would greatly recommend ARS Automotive and Don was great in the manner to which he dealt with me.
Totally recommend this business. Great job
ARS is such a wonderful shop to have work done on any vehicle. They kept me updated if anything changed and was very pleasant to deal with
Amazing work, friendly and helpful staff, my car came back spotless (they even detailed the interior)! Won't go anywhere else!
Great customerservice, car looks amazing! 100% recommend!
They were amazing.quick and easy to get an appt.they did a great job on my car.only took 2 days.kept me informed at all times.highly recommend them
Start here you will NEVER have to find anyone else.
I wasn't sure if my truck would ever be the same after a large tree fell over it. The entire crew at ARS made certain it was not only safe mechanically but worked to get it looking just as good, if not better than it was prior to the storm. From the welcoming office staff, to the more than competent estimator and…
Did excellent repair ! Great employees to deal with . Got my car back a day early ! Thanks
I recently had my first experience with ARS. I needed body work/collision repair done on my vehicle. From scheduling the initial repair estimate to final pick up, the entire process was painless. Melissa was amazing. She handled everything and I barely even had to speak with our insurance company. Everyone we…
Took it to get my bumper repaired on my Lexus ES350 and I couldn't be happier with the results. The repair and paint match were great, the staff were very friendly and professional and the repair was done fairly quickly (Within 3 days) and a few hours ahead of schedule.
Stay far, far away from this place. Their enhanced state inspector (whom should be WELL versed in state safety inspection law) fails cars for issues that don't exist as verified by several other state inspectors. If you don't mind paying for services that you don't need this is the place to go.
Very well done auto repair. I needed just over $3500 repair work (replacement parts and painting) done from a minor accident. I thought the whole process from notification to finish would have taken much longer but was pleasantly surprised. The entire staff was very accomodating and professional- I dealt with…
We’ve used ARS every time we need body work. My husband was in a fender bender so of course we went to ARS. As usual, they went above and beyond our expectations. The detail work is amazing! Our interior wasn’t part of the repair, but they detailed it…and I can’t believe the wonderful job they did! We take our dog…
Great place to go! Friendly with nice customer service. Not to mention they are good at what they do!! This is my go to place for any work on my vehicle!
Excellent customer service and quality of work with body repair. They made the process super simple.
I can't say enough about how well I was treated. Justin took care of everything and kept me updated. The car looks beautiful and handles perfectly after the repair. The waiting area is small but comfy and is stocked with refreshments. Absolutely everyone I met made sure I was waited on. When it was realized my…
My first experience with ARS and I am beyond pleased. When I initially contacted ARS, my vehicle had been sitting undiagnosed at another repair shop for almost 2 weeks. My 1st call to ARS I spoke to Joe. Within a few minutes of the call he understood my dilemma and was confident & willing to help. From our brief…
Really great and quick service on body repair.
A MUST IF YOU ARE LOOKING FOR ANYTHING CAR RELATED! I have been using ARS Automotive for well over a decade for EVERYTHING care related-as easy as oil changes to actual damage that needed repaired, and they never disappoint. The people are kind an courteous. The value is definitely there. They make you feel welcome…
ARS (as well as doing great work) are professional, courteous and have outstanding customer service. I have taken several cars there throughout the years and they have never disappointed.
My car was rear ended and I took it to ARS for repairs. I couldn't believe how quickly they could get everything in and taken care of. They treat you like family there. And for someone who relies heavily on my vehicle for work and my children, I'm so excited to get my car back looking great so quickly!
Great place. Have them twice for my daughter's vehicle. They are friendly, fair, knowledgeable, and fast. They repaired her car and it was done in less time than expected by over a week.
Amazing service, extremely professional and they did beautiful work. Looks like the day I bought it.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 46 | — |
| Painting | 24 | — |
| General repairs & maintenance | 16 | — |
| Auto body & trim replacement | 11 | — |
| Auto body & trim repair | 10 | — |
| Tires | 7 | — |
| Oil change | 6 | — |
| Wheel alignment | 5 | — |
