Handyman/Handywoman/Handyperson · Edmond, OK · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty98−0.2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 60 bathroom remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 22%
4.8★★★★★60 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Artisan Handyman 4.8 out of 5 based on 60 reviews, with the owner responding to 78 percent of feedback. Customers frequently describe punctual service, clear communication, and fair pricing for tasks including painting, drywall repair, furniture assembly, and electrical work. While most praise the professional quality and reliability, a minority of low-star reviews cite unsatisfactory workmanship and a lack of responsiveness after initial deposits were paid.
Google rating: 4.8 out of 5 from 60 reviews (95% five-star).
Reviews on this page: 60 Google reviews (56 with written comments, 4 with photos).
Owner responses: the business replied to 78% of reviews.
Score profile vs other bathroom remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Artisan HandymanBathroom Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Artisan Handyman: 80/100 on this factor. Category median: 91.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Artisan Handyman: 71/100 on this factor. Category median: 91.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Artisan Handyman: 98/100 on this factor. Category median: 95.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Artisan Handyman: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Artisan Handyman: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Artisan Handyman: 60/100 on this factor. Category median: 85.B
60
Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
4.8of 5
5 stars5795%
4 stars00%
3 stars00%
2 stars00%
1 star35%
Praise vs complaints
Phrases our text analysis found in 56 written reviews
97%praise
Praise14497%
Complaints53%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3020%
Staff & attitude2718%
Quality & results2617%
Communication2114%
Would recommend1812%
Price & value1611%
Honesty & trust117%
What customers talk about
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was on time, careful with the prep, and the finish came out clean and even.”
“It is refreshing to have such reliable service, professional work, and true friendliness.”
“They took the time to thoroughly inspect my home, clearly explained the repairs, and provided thoughtful recommendations without any pressure.”
“This is some of the worst customer service I've ever experienced in my life.”
“Mary handled the scheduling and communication and was professional and easy to work with from start to finish.”
“Highly recommend Artisan Handyman to anyone who needs work done around the house.”
“Stay away from these people- I paid them a $1500 deposit in APRIL and have been incredibly understanding and patient waiting for them to complete the…”
“Professional, Quality work completed in a timely manner fair pricing.”
“Mary and Jeff are honest, professional, and extremely knowledgeable.”
People customers mention
Jeff21 reviews
Mary10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Artisan Handyman for 8 kinds of job. Pick one to see what they paid and said.
Jjames3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
If I could give a ten-star review, I would. It is refreshing to have such reliable service, professional work, and true friendliness.
General constructionElectrical workGeneral repairs+ Responsiveness+ Punctuality+ Quality
BBrianLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jeff painted my mom’s shed and the quality of his work is excellent. He was on time, careful with the prep, and the finish came out clean and even. He also left the area spotless when he was done. The shed looks brand new now (see photos). Mary handled the scheduling and communication and was professional and easy…
MMichaelaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Really wonderful people who do great work. Jeff came to fix a swing for the children's clinic I'm in charge of. I reached out to them on Monday, heard back that same day, and Jeff was here first thing Wednesday morning to work on the project. He was aware of how much noise the project would result in and insisted on…
AAdriana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The
I highly recommend Artisan Handyman LLC! Mary and Jeff are honest, professional, and extremely knowledgeable. They took the time to thoroughly inspect my home, clearly explained the repairs, and provided thoughtful recommendations without any pressure. Their integrity, attention to detail, and excellent customer…
NNaomi6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I cannot say enough great things about Artisan Handyman. Jeff and Mary were very kind, informative and very proffessional. I would recommend their services to anyone needing assitance in any house work that wants to feel heard and understood. This is a very honest company which is rare to find these days. We were very blessed to have had them help us.
Great price
JJacque2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Artisan Handyman has completed various jobs for me, from small to large. I have been pleased with everything he’s done from clothing rods and lightbulbs to exterior work. He is timely and easy to work with, checks with me frequently to make sure we’re on the same page.
Jeff painted my mom’s shed and the quality of his work is excellent. He was on time, careful with the prep, and the finish came out clean and even. He also left the area spotless when he was done. The shed looks brand new now (see photos). Mary handled the scheduling and communication and was professional and easy to work with from start to finish. They were both really kind to my mom, too.
Skilled, reliable, and fairly priced. I’m having them back next month for some drywall repair and painting. Highly recommend Artisan Handyman to anyone who needs work done around the house.
Response from the owner · a week ago
Thanks Brian! It’s always a blast when something transforms so dramatically. See you soon and tell your mom I said hello.
M
Michaela PetersLocal Guide · 14 reviewsiTotal number of Google reviews Michaela has written across all businesses on Google Maps, not just this one.
Really wonderful people who do great work. Jeff came to fix a swing for the children's clinic I'm in charge of. I reached out to them on Monday, heard back that same day, and Jeff was here first thing Wednesday morning to work on the project. He was aware of how much noise the project would result in and insisted on coming early in the morning before any of our kids arrived, which I found to be extremely considerate!! We will absolutely reach out to them again for any future handyman needs!
Response from the owner · a month ago
Thanks Ms Peters we were honored to be of service to your kids.
A
Adriana Amortegui3 reviewsiTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
The
I highly recommend Artisan Handyman LLC! Mary and Jeff are honest, professional, and extremely knowledgeable. They took the time to thoroughly inspect my home, clearly explained the repairs, and provided thoughtful recommendations without any pressure. Their integrity, attention to detail, and excellent customer service truly set them apart. It was a pleasure working with them, and I would confidently recommend them to anyone looking for trustworthy and reliable home repair professionals.
Price assessment: Reasonable price
Services: General repairs, Plumbing fixture installation
Response from the owner · 3 months ago
Thank you our new friend! I feel confident God has great things in store for you 😁
N
Naomi Tijerino6 reviewsiTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
I cannot say enough great things about Artisan Handyman. Jeff and Mary were very kind, informative and very proffessional. I would recommend their services to anyone needing assitance in any house work that wants to feel heard and understood. This is a very honest company which is rare to find these days. We were very blessed to have had them help us.
Price assessment: Great price
Response from the owner · 3 months ago
Thank You Naomi should you guys need help in the future it would be a privilege. Blessings.
J
Jacque Lippel2 reviewsiTotal number of Google reviews Jacque has written across all businesses on Google Maps, not just this one.
Artisan Handyman has completed various jobs for me, from small to large. I have been pleased with everything he’s done from clothing rods and lightbulbs to exterior work. He is timely and easy to work with, checks with me frequently to make sure we’re on the same page.
Response from the owner · a week ago
Thanks Mrs Lippel. You 2 are the best.
B
Broadway South Office Bldg - Ken Phillips1 reviewiTotal number of Google reviews Broadway has written across all businesses on Google Maps, not just this one.
100% would recommend！Jeff did a great job for us and Mary was super communicative about every step of the way! They were able to help us out when everyone turned us down.
Services: Tile work installation
Response from the owner · 9 months ago
Thank you Ms Lin
A
Adam Chase8 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Artisan Handyman were wonderful communicators in process of making appointment and getting the work done. My front door frame had water damage and was repaired very well. Also, a transition area from bedroom to bathroom on flooring was completed.
