Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Artisan Outdoor Living 4.9 out of 5 based on 173 reviews, with the owner responding to 95% of them. Customers frequently praise the team for punctuality, clear communication, and quality work on services including landscape design, paver installation, lighting, and irrigation. Recurring themes highlight professional conduct and thorough cleanups. However, low-star reviews cite dissatisfaction with high design fees, slow communication, and plant survival issues.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
173 Google reviews we collected
Phrases our text analysis found in 151 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These professionals work hard, are communicative, very conscientious about caring for the property, and they really know what they are doing.”
“Eli did a great job of installing our lighting and showing us how to run the lighting through our phones.”
“Horrible work and doesn't take responsibility.”
“Such an amazing company and would recommend to anyone looking to bring their backyard back to life!”
“I will never again use them for landscaping services.”
“This team is responsive, intelligent, and customer service oriented.”
“Austin was thorough and explained everything he found and what he would do to fix it.”
“Austin was on time and finished the repair promptly and at reasonable cost, will definitely recommend to neighbors”
“I highly recommend him for his expert and very honest service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Artisan Outdoor Living for 8 kinds of job. Pick one to see what they paid and said.
Such an amazing company and would recommend to anyone looking to bring their backyard back to life! Joey was exceptional to work with!
This company has been outstanding from Justin - sales/designer to Luke, owner to Rigo - Supervisor and especially to the workers who installed out new landscape - Victor and Randy! We highly recommend!
Eli and Kai are such an extraordinary team to work with! These professionals work hard, are communicative, very conscientious about caring for the property, and they really know what they are doing. We were above and beyond impressed with their work. Eli did a great job of installing our lighting and showing us…
A terrific group of professionals who provide great service. But about half of the many plants they installed never properly acclimated. I will never again use them for landscaping services.
Excelente atención muy buena calidad de los productos súper recomendado lo recomiendo al 100 por ciento
I am very happy to see the changes that Artisan's team made to my garden! The team of Eli, Kai, and TJ worked hard and long in this terrific heat to complete the project. Eli was completely interested in meeting my needs for the areas they dealt with. They were prompt, trustworthy, and nice gentlemen. I will…
| Job | Reviews | Category typical |
|---|---|---|
| Landscape installations | 18 | — |
| Landscape design construction | 13 | — |
| Custom landscape design | 8 | — |
| Garden design | 4 | — |
| Yard designs | 4 | — |
| Backyard landscaping | 4 | — |
| Stone landscaping | 3 | — |
| Drainage solutions | 3 | — |
4.9 ★★★★★ 173 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Such an amazing company and would recommend to anyone looking to bring their backyard back to life! Joey was exceptional to work with!
Thanks so much for your review, we appreciate the feedback! Joey is definitely great to work with, also! Thanks!
Dear Justin LaGasse, Rigo De La Madriz, Eli, Kai, and crew, Thank you all so much for the time, energy, care, and creativity you contributed to our garden project, and to the installation of the new paver driveway and back patio. What began as an idea has grown into something beautiful because everyone pitched in, shared their talents, and worked together with such dedication. Whether you helped with planning, planting, gathering supplies, preparing the space, installing the pavers, offering advice, or lending a hand whenever it was needed, your contribution made a real difference. The garden, driveway, and patio now reflect the effort, generosity, and community spirit that each of you brought to the project. Marcia and I are truly grateful for everyone’s hard work and enthusiasm. Special mention to Eli, Kai, and their crew, who handled the bulk of the project. Thank you for helping create a welcoming space that we can all enjoy and be proud of for a long time to come. With sincere appreciation and gratitude, Paul and Marcia Mirr
Thanks for your detailed and excellent review, Mr. and Mrs. Mirr! We are delighted that you are pleased with the finished product. You were both wonderful to work and collaborate with, and Eli and Kai appreciated your kindness. We're ready to assist if you have additional needs. The world would be a better place if more people were like you!
This company has been outstanding from Justin - sales/designer to Luke, owner to Rigo - Supervisor and especially to the workers who installed out new landscape - Victor and Randy! We highly recommend!
Hi Peg, thanks so much for your review! We all appreciated the opportunity to work with you on your landscape project and are grateful for your commendation. Artisan will be here if you have any warranty requests or future needs. Thank you!
Eli and Kai are such an extraordinary team to work with! These professionals work hard, are communicative, very conscientious about caring for the property, and they really know what they are doing. We were above and beyond impressed with their work. Eli did a great job of installing our lighting and showing us how to run the lighting through our phones. The plants we purchased through Artisan did what plants do - got a little stressed from moving but Artisan was right there, came out and replaced the few that needed assistance. This team is responsive, intelligent, and customer service oriented. Thank you Rigo, Luke, Eli and Kai. We appreciate you and recommend you to all.
Hi Karen, thanks so much for your review and for the privilege of working with you on your project! We will continue to be ready and available if you have any additional plant warranty needs or other questions. Thanks!
A terrific group of professionals who provide great service. But about half of the many plants they installed never properly acclimated. I will never again use them for landscaping services.
We're sorry to hear about your plants and the acclimatization issues they experienced. We stand behind our work and honor our warranties, and will reach out to you to discuss replacements.
Excelente atención muy buena calidad de los productos súper recomendado lo recomiendo al 100 por ciento
Thanks for your review, Cristina! We appreciate your comments and recommendation! Gracias por tu reseña, Cristina! Agradecemos tus comentarios y tu recomendación!
I am very happy to see the changes that Artisan's team made to my garden! The team of Eli, Kai, and TJ worked hard and long in this terrific heat to complete the project. Eli was completely interested in meeting my needs for the areas they dealt with. They were prompt, trustworthy, and nice gentlemen. I will gladly refer Artisan to anyone in need of landscaping. Thank you so much! Wendy Weaver
Hi Wendy! Thank you for your review. We appreciate it!
These guys are awesome! I told them I wanted some outdoor lighting and they installed the most high-quality fixtures I can imagine. They help me put everything on a Wi-Fi controller and automatic timers. All of my neighbors immediately commented on how much nicer my house looks. I will be using Joey and Luke again to do my backyard next.
Thank you for your review!
Artisan’s attention to detail is outstanding. Great communication and work ethic on top of that. Thank you! I especially love my foxtail ferns and all the advice provided for each of my many plants.
Thanks for sharing your thoughts! We appreciate the review.
True experts at what they do, they did my parents yard, and I’ve never seen a transformation quite like it
We appreciate your feedback! Thanks for your review!
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
