Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
ASAP Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

ASAP Appliance Repair

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 15 TV repair services · 4.9★ from 685 Google reviews

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Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Appliance Repair is better than 87% of TV repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Appliance Repair is better than 84% of TV repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Appliance Repair is better than 97% of TV repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Appliance Repair is better than 86% of TV repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Appliance Repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Appliance Repair is better than 100% of TV repair services.A
100

Reviews for your job

Customers hired ASAP Appliance Repair for 8 kinds of job.

ASAP Appliance Repair for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.119
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$354
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 119 Google reviews tagged “Dryer repair” · showing 20

ChrisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Our clothes dryer only heated the clothes and created steam in the room. The vent had been cleaned recently, so we made an appointment with ASAP Appliance Repair. Jason arrived promptly and explored the machine. He found the belts that turn the tumbler to be defective. He explained the details after the repair, and…

Paid $200–250Great priceDryer repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Gabriel showed very professional knowledge of his work. Worked very efficiently and quickly. Would recommend him to anyone needing his services.

Paid $200–250Reasonable priceDryer repair
MichaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

ASAP was fantastic to work with. We had an issue with our dryer and Matt was able to be at our house within hours and solve the problem within 30 minutes. The price was reasonable and saved us thousands on purchasing two mew appliances.

Paid $350–400Reasonable priceDryer repair
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had Matt fix our dryer, he was very professional and worked efficiently and quickly! He fixed everything in less than an hour. I was so relieved that he was able to fix it quickly. Be was great to work with!

Paid $300–350Reasonable priceDryer repair
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Matt did a great job of explaining what he needed to do and getting it quickly and professionally.

Paid $300–350Reasonable priceDryer repair
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great guy

Paid $1–50Great priceDryer repair
Lynda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Concerned with my dryer and contacted ASAP appliance repair to come check it out. Jason came out and did what needed to be done😊 in a timely manner. Cost was upfront and nothing added! Thank you for great service.

Reasonable priceDryer repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This gentleman was absolutely great! Very knowledgeable, affable, and reasonable.

Paid $200–250Reasonable priceDryer repair
Vianney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I do not recommend. My dryer stop working completely after a month of “repair”.

Paid $350–400OverpricedDryer repair
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason did exceptional work repairing my LG Dryer. He knew exactly what was wrong and took the machine apart. He had the parts that needed to be replaced and cleaned out the interior of the machine. I have a brand new machine for $350. I highly recommend ASAP appliance repair.

Paid $300–350Reasonable priceDryer repair
jody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt was very nice and knew his stuff! I would definately is this company again😁

Dryer repair
Mikaela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason was incredibly helpful in repairing my dryer that was not heating! Quick service, clear explanation of the problem and how to fix it, and very reasonable pricing.

Paid $250–300Reasonable priceDryer repair
Alexandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

They were quick and responsive but expensive. I paid almost $400 for a simple heating unit repair for my dryer. He had the part on hand and it took about half an hour to do so to me this seems very overpriced.

Paid $350–400OverpricedDryer repair
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My technician was Gabriel and he definitely earned the 5/5 stars. He was quick, efficient and knew exactly what to look for to diagnose my problem. This is the second time I’ve worked with ASAP appliance repair and each time they have been excellent.

Paid $100–150Reasonable priceDryer repair
Ralph15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason Jason, Jason, Jason, Jason. Jason. Jason. Jason. Jason. Jason. Jason. Jason. Jason. Jason. Jason. Jason, Jason, Jason, Jason, Jason Jason Was very nice. I spent good money for him to tell me that my dryer was perfect. My vents were cleaned today by Peter and Javier. Thanks for everything. My refrigerator,…

Paid $100–150Reasonable priceDryer repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This technician is top notch !

Paid $300–350Reasonable priceDryer repair
KeithLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Dan was a Wonderful tech, quick and efficient! Asap was a pleasure to work with!

Paid $50–100Reasonable priceDryer repair
Jenna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent, fast, professional, knowledgeable, affordable work. Had a great experience and would use ASAP again.

Paid $250–300Reasonable priceDryer repair
Lena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason was prompt and professional. Would recommend

Paid $250–300Dryer repair
AnthonyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Showed up the same day and was able to fix my dryer on the spot in under 45 minutes

Not sureDryer repair

Show more dryer repair reviews (99 more) →

Price

$334+7% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair119$153–$354
Washing machine repair97$126–$415
Refrigerator/freezer repair65$146–$473
Dishwasher repair29$131–$347
Washer/dryer repair23—
Oven repair16$239–$398
Refrigerator repair14—
Stove, cooktop & oven repair12$114–$398

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