How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREASAP Appliance Repair
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 15 TV repair services · 4.9★ from 685 Google reviews
Report card
Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired ASAP Appliance Repair for 8 kinds of job.
ASAP Appliance Repair for refrigerator/freezer repair
Clear ✕All 65 Google reviews tagged “Refrigerator/freezer repair”
Really great company. Contacted them late night from Mexico and Jason was at my tenants house the next day and quickly diagnosed and fixed her refrigerator. Highly recommend!
ASAP answered my call promptly & we’re friendly & professional. When the repairman arrived, a needed piece of equipment was broken, so a second visit was scheduled. Collin the repairman man was very pleasant and quick . My refrigerator is working great!
We got good service from Matt. He responded the same day we called. He is really good. He first diagnosed the problem then he repaired it. Our Fridge now make ice.
Our tech Gabriel did a fabulous job working with our appliances he was friendly, knowledgeable, and quick! He went above and beyond and his hard work doesn't go unnoticed he definitely represented ASAP Appliance Repair wonderfully and I would recommend them for any of your emergency appliance repair needs! Thank you!
Matt came out and on a Monday to check the ice maker and found he needed to replace a part. He returned on Friday as promised and replaced it. He was efficient and easy to work with.
Jason was very helpful and explained what was wrong. Great service all around.
We called Asap repair to fix our refrigerator came right over on there first opening, which was on Labor Day. Let us know when he wason his way. Come in and figure out the problem. Got the part replaced it. Great communication was swift clean and very professional. Very nice.Definitely recommend them for all your…
The owner is fair and honest. After his technician repaired our fridge by replacing the circuit board, the fridge still wasn't working. The technician went back out the next day and said the thermostat was not working. After that the owner went out himself and repaired the thermostat. I asked the owner if it was…
He didn’t fix my refrigerator….. I still have a problem!
Had some work done with ASAP Appliance, and the name of Jason's business speaks for itself. Very fast, fair and efficient. Jason is now our go to guy. Thanks again Jason we appreciate you.
I would recommend ASAP Repair to anyone in need of an appliance repair. The technician was polite and competent. Thanks ASAP!
Gabriel was great! Did a great job. Thank you!
Gabriel is still awesome! He is friendly, knowledgeable and professional. Everyone at ASAP we spoke with were concerned about our issues and were able to fit us into their busy schedule.
ASAP was our 3rd call to repair our Samsung refrigerator. The other 2 companies wouldn't touch Samsung appliances. ASAP sent Jason. He found the problem with our 13yo fridge and ordered the part with delivery to be no later than a week. Part came in 4 days. Jason called and within 30 minutes was at our house. He…
Quick service, great technicians and fixed my fridge with a minimum of cost!! Will use again!!
I had the good fortune of making Jason's acquaintance because of a recommendation on the NextDoor App. I've called him 3 times over the years and he has always been exceptionally friendly and knowledgeable. This particular occasion, he was able to identify and diagnose my problem within just a few minutes. Gave…
4 yr old Samsung refrigerator wasn’t cooling properly. Tried all the fix actions I could think of, a google search came up with ASAP appliances. Calling and Scheduling was super easy and the next day Matt the technician showed up promptly. He was awesome to work with, got right into the issue with my refrigerator…
Jason diagnosed a bad compressor right away, and it was hot. The cost to repair was more than the cost of a new one.
Matt was excellent, helpful with answering questions, and friendly too. Quickly diagnosed and repaired the issue. Freezer is running like new!
The BEST technician EVER!!!
Jason came out and fixed our fridge, he was responsive, on time and our quote was exactly what we paid.
Matt was on time and good to work with.
Dan was great! Thanks Dan! Everything was done in no time and on time. Great service. Appreciate it. Vickie
Jason seems to run a great crew. He and Gabriel were promt and efficient.
Technician Matt was on time and very courteous and knowledgeable of the work to be completed and he completed the job quickly. Awsome company!
Had problems with our refrigerator. Called and Matt came out and checked to see what the issue was. Found the problem and ordered parts to fix. Came back next day and fixed refrigerator. Thanks for an outstanding service.
It was a pleasant experience and Jason was excellent to work with. I would work with him again. I had a real good with of them.
I am incredibly grateful, as a widow, at all the tips Gabriel gave me besides repairing my refrigerator. I am truly indebted to him for all the advise he gave me for all my appliances. You will not find a better technician than this. This company is not only trustworthy but oh so helpful. I cannot give them anything…
We got same-day service and they solved our refrigerator problem. We would happily call on them again.
Jason did a really great job taking a look at our fridge and figuring out the problem. Would definitely recommend this company.
A great experience from start to finish - the business was responsive to my inquiry, scheduled me timely, the technician explained everything to me and was cordial and efficient.
We needed our ice maker fixed and Jason was amazing. Very professional and friendly. He explained what was needed and when the parts came in he returned to install. It was nice meeting him and would be more than happy to recommend to everyone, you won’t be disappointed.
Jason is wonderful. ASAP is our go-to for any appliance repair. They guarantee the work and come back until it’s perfect.
Gabriel came in to inspect my broken fridge. He was quick and efficient and promptly followed up with me the next day.
Jason came when he said he would, was very nice to work with . Was very knowledgeable about our product and charged us nothing . Thanks Jason!!
Jason the technician was excellent! He did a thorough check of my refrigerator and gave me some great advice—turns out I need a new refrigerator, bummer. I trusted his expertise and would definitely go to ASAP again for any future issues.
We have used ASAP in the past and we were happy with Jason and his work. So called them again, and this time we had Gabriel as our technician, he was Great as well!! Very kind, personable, professional, knowledgeable and helpful with questions we had, and if he didn't know the answer, he was able to get the answer…
Jason was very knowledgeable and helpful. I would highly recommend him.
Called ASAP and they were able to come to our home in less than 24 hours. Jason was very friendly and efficient. Would recommend ASAP without hesitation.
Jason is reliable, honest and punctual. I’ve used him twice in the last month and a half. Reasonable priced. I’ll continue using him whenever an appliance goes down.
So I called to let them know that my fridge was making a humming sound, terrible humming sound. They told me that they charge $100 and some dollars to come to the house. I said ok. They did come. Immediately, they said that the humming sound is just part of the newer natural fridge sound. And, they did not check…
Jason had familiarity with the issue and immediately took care of it. Jason was service oriented, polite professional and friendly. Jason demonstrated the best customer service I have ever had from a repair technician.
Jason did a fabulous job of following up with me regarding parts he ordered for my refrigerator and for keeping the appointment we had set up. I appreciate his expertise with Samsung fridges. Thank you.
ASAP appliance was overall great to work with, friendly, great communication and gave us the best estimate in town! Our technician Jason was awesome, he was able to come out the next morning to quickly repair our refrigerator!
Jason was friendly, highly skilled, and able to resolve both our repair needs. He’s been here before, and we trust him; we’ll ask for him in the future.
Jason was very kind and quick. Came exactly at the time we expected and gave us wonderful advice. Really recommend !
Jason is always reliable n professional, very reasonable compared to others, try him out, you won't regret it
Mr. Hawks was courteous, professional and friendly. Thank you and God bless...
jason was awesome! came to our house quickly and was super friendly and knowledgeable. highly recommend !
Very knowledgeable in determining cause of problem with fridge and knew exactly how to resolve it. I would definitely recommend him.
Jason is very honest and reliable. I will most definitely use him again and will tell friends about him
Jason was knowledgeable professional and quick to fix the problem with my freezer Installation was fast and flexible appointments! Overall very satisfied will use this company in the future!
Jason is always responsive. My parents icemaker was on the fritz and he came to the rescue. It turned out to be a clogged filling valve I think. Thanks for responding so fast!
Excellent service! Jason came out and looked at my fridge and my dryer. Both needed new hinges. He ordered the parts and returned to install the next week. I appreciated having an appointment time rather than a window of 8 hours in which I had to be home. Highly recommend him!
Jason is one of the nicest, most experienced, knowledgable, most professional appliance technicians I have ever known. The experience with Jason is one that brings along a genuine friendship with him. My friends also love his genuiness & expertise. I would recommend Jason any time for repairs and used appliances.…
Shaphan is an excellent appliance repairman that I've called before and always provides expert repairs. Highly recommend his services.
Jason did warranty repair on a new refrigerator. He was very thorough, professional, and showed concern about the inconvenience. Call Jason for your appliance repairs!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 119 | $153–$354 |
| Washing machine repair | 97 | $126–$415 |
| Refrigerator/freezer repair | 65 | $146–$473 |
| Dishwasher repair | 29 | $131–$347 |
| Washer/dryer repair | 23 | — |
| Oven repair | 16 | $239–$398 |
| Refrigerator repair | 14 | — |
| Stove, cooktop & oven repair | 12 | $114–$398 |
