Experts Reviews · Company report
ASAP Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

ASAP Appliance Repair

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 15 TV repair services · 4.9★ from 685 Google reviews

Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Appliance Repair is better than 87% of TV repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Appliance Repair is better than 84% of TV repair services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Appliance Repair is better than 97% of TV repair services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Appliance Repair is better than 86% of TV repair services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Appliance Repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Appliance Repair is better than 100% of TV repair services.A
100

Reviews for your job

Customers hired ASAP Appliance Repair for 8 kinds of job.

ASAP Appliance Repair for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 97 Google reviews tagged “Washing machine repair” · showing 40

Van18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jason is very knowledgeable about appliances and went right to work diagnosing the problem.

Paid $100–150Reasonable priceWashing machine repair
JDMLocal Guide · 638 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My GE side-load washing machine quit working Friday night, Saturday morning I called a few appliance repair places. For some reason ASAP Appliance Repair stood out so I made a appointment. Service Technician Jason came early, from diagnosis to finish, it was done in less than a hour. Jason was amazing, got to it,…

Paid $500+Reasonable priceWashing machine repair
KarenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jason fixed my washer. He did a great job. Was easy to work with. I highly recommend him.

Paid $100–150Great priceWashing machine repair
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician, Jason, was very friendly and helpful. He diagnosed the problem quickly. I would definitely recommend ASAP Appliance Repair!

Paid $100–150Great priceWashing machine repairStove, cooktop & oven repair
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very knowledgeable found the problem quickly friendly.

Paid $500+Reasonable priceWashing machine repair
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Matt was fantastic! He was able to identify the issue within literal seconds, and got the repair done super quick! Definitely recommend!

Paid $400–450Not sureWashing machine repair
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason showed up on time, quickly diagnosed the problem and installed the needed parts immediately! He actually brought the parts with him! If you have a need for appliance repair, ASAP is who you should call first. I scheduled same day service-on a Saturday-and my washing machine was 100% ready to go for Sunday laundry day.

Customer photo from Jennifer's review
Paid $350–400Reasonable priceWashing machine repair
Romelia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was very friendly and professional. He was on time, waited patiently for me to round up my animals before I opened the door. He explained everything he was going to do and what he did to correct a problem I was having with the washer. The man who answers the phone and sets the appointments was very pleasant…

Paid $500+Not sureWashing machine repair
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

It was completed quickly.

Paid $100–150Reasonable priceWashing machine repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technician showed up on time. Very professional and knowledgeable. I would recommend this company to friends and family.

Paid $350–400Reasonable priceWashing machine repairRefrigerator repair
Ric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Really helped us out. Diagnosed that the issue was going to be pricey and most likely not worth repairing. He then gave us his expert opinion on what washers have the least mechanical problems. Did not try to rip us off by making repairs that wouldn’t matter. I would highly recommend Gabriel.

Paid $100–150Reasonable priceWashing machine repair
rLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt was very professional and responded the very next day to fix my washer machine. It is now working great. I recommend this company because they were very prompt and communication was great

Paid $300–350Reasonable priceWashing machine repair
Cherie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My second time working work ASAP. Timely service, good detailed explanations, fair prices

Washing machine repair
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hello my name is Jay I live 3hours away from Albuquerque so we do not have any appliance repair companies near I got a great recommendation for this company ASAP to give a call and see if they could help me. I gave them a call immediately got ahold of Jayson he took the time to listen to me as I asked him if it was…

Paid $1–50Great priceWashing machine repair
Ernie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan from ASAP repaired our front load washer. He ran a few diagnostics Quickly pinpointed the issue. This was about 5pm. He ordered the part and returned the next day about 3pm as promised. He did a great job and cleaned up after himself. I was impressed with the professionalism displayed by Dan and ASAP.…

Paid $400–450Reasonable priceWashing machine repair
DavidLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan came out and did an excellent job. He solved the issue and was very helpful fixing our issue. Thank you Dan!!

Paid $350–400Reasonable priceWashing machine repair
PaulaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Arrived on time. Explained what the issue with my washer. He completed the repair quickly. I am presently catching up on my laundry! Thank you so much. Will recommend

Washing machine repair
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason was very friendly and so knowledgeable that he took barely 5 minutes to diagnose the problem! Took him maybe 25 mins to replace the door switch and run the washer to make sure it worked. Very satisfied. He said the old Kenmore might last another 10 years !

Paid $250–300Reasonable priceWashing machine repair
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan was very knowledgeable about the problem with the washing machine. The first day, he had the problem diagnosed quickly and let us know it was how much it would cost for the repair. He ordered the parts and said he would return the next day to finish the job. The next day, Dan showed up when he said he would and…

Paid $400–450Reasonable priceWashing machine repair
Lucia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have had our LG washing machine for over 10 years and just recently it would not start intermediately. Matt quickly found the problem, explained what he needed to order, the cost, and length of time it would take. He came back in less than a week and replaced the part. He was pleasant and efficient, and we would recommend this company.

Paid $400–450Reasonable priceWashing machine repairMicrowave repair
FrancelaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ASAP appliance sent Matt out and he was no nonsense! He trouble shot and found the issue with my dryer. He even dealt with my crazy frenchie quite well! He replaced the seal in my washing machine and I feel like I have 2 brand new units! I will be calling ASAP. Appliances for any of my appliance needs! ☺️

Paid $500+Reasonable priceDryer repairWashing machine repair
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was professional and worked efficiently. Nice man! I would use him again and will recommend his services!

Paid $100–150Great priceDryer repairWashing machine repair
JefferyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the good fortune of making Jason's acquaintance because of a recommendation on the NextDoor App. I've called him 3 times over the years and he has always been exceptionally friendly and knowledgeable. This particular occasion, he was able to identify and diagnose my problem within just a few minutes. Gave…

Paid $300–350Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was excellent. Very knowledgeable and helpful. I wish my GE Washer was as reliable as Matt. The GE washer is only 2years old. A few more hundred dollars and I could buy another washer Your company is very fortunate to have him. Thank you, Matt.

Paid $500+Not sureWashing machine repair
Stacey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ASAP Appliance Repair was great to work with. Kevin came and diagnosed the problem ordered the parts and Jason returned a few days later to fix our washer. I would highly recommend them.

Paid $250–300Great priceWashing machine repair
Rosemary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt was able to fix my washing machine the same day I phoned for service. He was efficient, knowledgeable and kind. I was so happy to have my appliance in great working considition. I recommended this company to my sister.

Paid $500+Reasonable priceWashing machine repair
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt really came when he stated. It was same day service! He was willing to answer all my questions and did patiently! I will call them from now on. Will not have to search online! Thank you Matt!

Paid $400–450Reasonable priceWashing machine repair
Tori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason was very professional and polite. He completed the repairs much faster than anticipated and he cleaned up after the work was done. He explained the repair, confirmed the machine was in good order and set the first cycle to confirm the repair worked. We will definitely use ASAP for future needs.

Paid $350–400Great priceWashing machine repair
hano1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt was great. Explained everything, and was quick with repairs. Really appreciate the fast service!!

Paid $350–400Reasonable priceWashing machine repair
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technician was friendly prompt and did a great job. I will definitely use ASAP again for my appliance repairs.

Paid $500+Reasonable priceWashing machine repair
Nellee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ASAP sent a technician to us a few hours after we called - on a Saturday afternoon! Dan was friendly and polite. He replaced a pump in our washer quickly and we felt the price was fair. We absolutely will use ASAP again.

Reasonable priceWashing machine repair
Cathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason and the otter technician were great and took care of the problem quickly and professionally!!

Paid $400–450Reasonable priceWashing machine repair
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason was thorough and quick, very helpful. I would highly recommend ASAP appliance repair.

Paid $150–200Great priceWashing machine repair
Marshall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He knew exactly what the problem was and fixed it quickly. Will definitely call him again for any issue he specializes in.

Paid $300–350Reasonable priceWashing machine repair
Roger15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very thorough and professional. Very satisfied with the service I received from Matt.

Paid $300–350Reasonable priceWashing machine repair
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason is a great tech, attentive and pleasant to work with. Recommended!

Paid $500+Reasonable priceDryer repairWashing machine repair
DonnaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt was Amazing. He replaced all the Bad parts & my washing machine purrs like a kitten! So pleased that everything went well! Besides doing a Wonderful Job, he's a great guy! Thanks Matt! You Rock! Would definitely recommend ASAP Appliance Repair & Matt!

Paid $500+Great priceWashing machine repair
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everything was great. Tech was professional and very quick to repair my washer.

Paid $500+Not sureWashing machine repair
michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This repair went so well! Jason did a great job.He definitely deserves a tip.Thank you so much!

Paid $400–450Reasonable priceWashing machine repair
Joann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason was very friendly kind and a hard worker, we were very happy with him and his work.. thank you very much!

Paid $300–350Great priceWashing machine repair

Show more washing machine repair reviews (57 more) →

Price

$334+7% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Dryer repair119$153–$354
Washing machine repair97$126–$415
Refrigerator/freezer repair65$146–$473
Dishwasher repair29$131–$347
Washer/dryer repair23—
Oven repair16$239–$398
Refrigerator repair14—
Stove, cooktop & oven repair12$114–$398

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