Auto repair shop · Fremont, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#248 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 29%
4.8★★★★★541 Google reviews · 24 photos
94%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the shop for honest communication, timely service, and reasonable pricing on standard repairs like oil changes, electrical work, and AC systems. However, lower-rated feedback highlights concerns regarding high labor costs, unexpected invoice amounts, and perceived damage to classic vehicles or unnecessary part replacements.
Google rating: 4.8 out of 5 from 541 reviews (94% five-star).
Reviews on this page: 541 Google reviews (393 with written comments, 15 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: October 19, 2026.
Service: Auto Repair Shop serving Fremont, California.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
ASAP AutomotiveAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive: 80/100 on this factor. Category median: 89.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive: 64/100 on this factor. Category median: 86.B
64
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive: 96/100 on this factor. Category median: 99.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive: 99/100 on this factor. Category median: 60.A
99
Bar = this company · dark tick = category median.
Star ratings
541 Google reviews we collected
4.8of 5
5 stars50994%
4 stars122%
3 stars20%
2 stars31%
1 star153%
Praise vs complaints
Phrases our text analysis found in 393 written reviews
97%praise
Praise71897%
Complaints253%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1022%
Reasonable3271%
Overpriced24%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15120%
Quality & results14119%
Speed & response12617%
Honesty & trust9413%
Would recommend8812%
Price & value8712%
Communication568%
What customers talk about
We read 393 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reasonably priced service, friendly mechanics and they always do a great job.”
“Noah was very thorough and explained in details about the issues.”
“I am not a fan or writing reviews but I highly dont recommend anyone taking your vehicle here terrible experience”
“Brought in my 2006 Porsche 911 in for AC refresh and the team was able to fit me in the same day on Friday.”
“Thank you so much for your honesty and professionalism”
“Very Happy with their service, I highly recommend ASAP Great job!”
“Zero stars — avoid this place!”
“They have provided honest, timely, efficient and very reasonably priced service every time.”
“They were quick but extremely overpriced.”
“Noe was great in sourcing for solution and explaining!”
“Due to the lack of communication, I filed a formal complaint with the Bureau of Automotive Repair (BAR).”
People customers mention
Ron34 reviews
Noe14 reviews
Sean5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ASAP Automotive for 8 kinds of job. Pick one to see what they paid and said.
SSpencer3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend ASAP auto. Reasonably priced service, friendly mechanics and they always do a great job.
HHitesh5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very Professional, Honest Auto Service shop. Noah was very thorough and explained in details about the issues. No tricks. Thank you for your service.
Great priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
MMichael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Really satisfied with the service that I received from ASAP Automotive. Will definitely continue to utilize their services when needed.
UUdayLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Took my car for an alternator replacement because OReilly charging system test for some reason said alternator not working. The person at the desk was very friendly and troubleshooted the issue. He saved me lot of money, and showed me alternator was working fine. Thank you so much for your honesty and professionalism
AAlbertLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brought in my 2006 Porsche 911 in for AC refresh and the team was able to fit me in the same day on Friday. A few hours later and the AC was blowing cold as the day it came off the factory line 20 years ago. The team was great and I will be returning for future maintenances.
DDavid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Took the Dodge in for service and once again you guys did an excellent job. Very Happy with their service, I highly recommend ASAP Great job! Great people! Thank you.
Highly recommend ASAP auto. Reasonably priced service, friendly mechanics and they always do a great job.
Response from the owner · a week ago
We are privileged to hear such kind words, Spencer! Thank you for taking the time to share your experience with ASAP Automotive. We are glad to know that our pricing, friendly team, and quality of work have made a positive impression on you. Your recommendation truly means a lot to us. We look forward to continuing to serve you well whenever you need us. If you ever have any questions or need assistance, feel free to reach out to us at (510) 794-8210.
H
Hitesh Parekh5 reviewsiTotal number of Google reviews Hitesh has written across all businesses on Google Maps, not just this one.
Very Professional, Honest Auto Service shop. Noah was very thorough and explained in details about the issues. No tricks. Thank you for your service.
Price assessment: Great price
Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Auto battery maintenance, Vehicle safety inspection, Auto maintenance, Oil change
Response from the owner · 2 weeks ago
We are overjoyed to read your kind words, Hitesh! Thank you for taking the time to share your experience with us at ASAP Automotive. We are glad to hear that Noah provided thorough and clear explanations about your vehicle's issues. Honest, transparent service is something we take great pride in, and it is wonderful to know that came through during your visit. We look forward to being your trusted auto service team whenever you need us. If you ever have any questions, feel free to reach out to us at (510) 794-8210.
M
Michael Lingle3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Thank you for your review, Michael! We are really glad to hear that you were satisfied with the service you received at ASAP Automotive. It means a lot to us to know that you had a positive experience, and we look forward to being there for you whenever you need us. See you next time!
J
Julie BrewerLocal Guide · 4 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Took my car for an alternator replacement because OReilly charging system test for some reason said alternator not working. The person at the desk was very friendly and troubleshooted the issue. He saved me lot of money, and showed me alternator was working fine. Thank you so much for your honesty and professionalism
Response from the owner · 4 weeks ago
We deeply cherish your kind words, Uday. It means a great deal to us to know that your visit to ASAP Automotive was a positive one.
We are glad that our team took the time to properly diagnose your vehicle and identify that the alternator was actually functioning well. Honesty is something we truly believe in, and we would never recommend unnecessary repairs. Saving you time and money while giving you accurate information is always our goal.
Thank you for trusting us with your car and for sharing your experience. We look forward to being there for you whenever you need us. If you ever have any questions or concerns, please do not hesitate to reach out to us at (510) 794-8210.
V
Vinod K NairLocal Guide · 11 reviewsiTotal number of Google reviews Vinod has written across all businesses on Google Maps, not just this one.
Noe was great in sourcing for solution and explaining!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you for sharing your experience, Vinod! It is wonderful to hear that Noe was able to find the right solution for you and took the time to explain everything clearly. That is exactly the kind of service we strive to provide at ASAP Automotive. We will be sure to pass along your kind words to Noe. We look forward to being here for you whenever you need us again. Feel free to reach out at (510) 794-8210 if there is ever anything we can help with.
K
Krasin Pungdumri6 reviewsiTotal number of Google reviews Krasin has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful feedback, Krasin! We are glad to hear that our team was able to quickly identify the issues with your car. Getting to the root of a problem efficiently is something we truly care about, and it means a lot to know that showed in your experience. We appreciate you taking the time to share your thoughts, and we look forward to being here for you whenever you need us. Feel free to reach out to us at (510) 794-8210 if there is anything else we can help you with.
S
Steve Smith5 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Thank you for your review, Steve! We are pleased to know that you chose ASAP Automotive for your 75,000-mile checkup. Keeping up with scheduled maintenance is a great way to keep your vehicle running smoothly, and we are glad we could be a part of that. We appreciate your trust in us and look forward to serving you again whenever you need us. If you have any questions or need assistance, feel free to reach out to us at (510) 794-8210.
A
Albert LiLocal Guide · 10 reviewsiTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Brought in my 2006 Porsche 911 in for AC refresh and the team was able to fit me in the same day on Friday. A few hours later and the AC was blowing cold as the day it came off the factory line 20 years ago. The team was great and I will be returning for future maintenances.
Response from the owner · 2 months ago
Thank you for sharing your experience with us, Albert! It is wonderful to hear that our team was able to fit you in the same day and get your 2006 Porsche 911 feeling like new again. Having the AC blowing cold like it did fresh off the factory line is exactly the kind of result we strive for. We truly appreciate your kind words about the team, and we look forward to helping you with any future maintenance needs. See you next time!
K
kamal chawala4 reviewsiTotal number of Google reviews kamal has written across all businesses on Google Maps, not just this one.
We are excited to hear this, Kamal! Thank you for taking the time to share your experience with ASAP Automotive. Knowing that you received perfect service means a great deal to us. We always aim to deliver reliable and high-quality care to every customer, and your kind words confirm that we are on the right track. We look forward to serving you again whenever you need us. Feel free to reach out at (510) 794-8210 anytime.
