Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 234

All 46 Google reviews tagged “Auto engine diagnostic” · showing 20

chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service is very fast and efficient. I have never have any problems using ASAP in the past years

BatteryBrakesAuto engine diagnostic+ Punctuality+ Professionalism+ Value
monique7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Noe came through with a Cat converter for the Prius. He negotiated with the insurance company. Very quick turnaround . ASAP is a great place for women to take their car.

Steering & suspension repairAuto exhaust system repairAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
TK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

ASAP automotive has provided excellent customer service and repair on my 1996 Jeep Cherokee for the past five years. I've had cooling system(including radiator replacement) repairs, electrical (including alternator and distributor replacement) repairs and clutch replacement done at ASAP. They have provided honest,…

Great priceAuto battery replacementAuto water leak repairAuto engine diagnostic+ Quality+ Professionalism+ Value
Big2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great shop the guy did a great job by making the part smooth again.

Auto engine diagnosticBrakes+ Quality
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is a great repair facility. Everyone is always courteous and they do whatever it takes to diagnose and fix any issues you may have. I don't go elsewhere unless absolutely necessary. Quality service and work every time

Auto brake repairAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have been using ASAP for years - Ron and his team consistently provide excellent and thorough service and have been great to work with! Highly recommended

Air & cabin filter replacementBatteryBrakes
Sig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a fantastic experience at this facility, the staff was very informative and accommodating all while doing all they could to get things fixed in the same day. The location is easy to get too and even has a nice coffee shop nearby if you need a place to wait and relax. Overall I couldn’t be happier with the…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Marci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love ASAP!! Everyone is so helpful and friendly and they take good care of all of our cars.

Auto brake repairAuto engine diagnosticGeneral repairs & maintenance
Dorothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Workers are very friendly and make sure you Your concerns were addressed with a follow up text/call

Auto engine diagnosticGeneral repairs & maintenanceVehicle Inspection
James14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It was beautiful.. These guys r professional and take pride n they're work.. Highly recommended.. Thanx Ron.. U guys rock 🎸

Air & cabin filter replacementAuto A/C rechargeBrakes
E.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ASAP automotive is the best around! They are friendly, professional, fair and dang good at their job. I’ve taken my car there twice and each time I have had a great experience. Ron always texts to make sure I am happy with the work. Most importantly, I never feel like ASAP Automative is taking advantage of me. Thank you Ron and team!!

Auto battery replacementBatteryAuto engine diagnostic
jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and high quality work

Auto maintenanceCarburetor cleaningAuto engine diagnostic
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, friendly staff and a quick repair.

Auto water leak repairAuto engine diagnosticGeneral repairs & maintenance
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were recommended by my brother. Made a fast diagnosis and got my car back the following day. I will definitely use them again.

Auto engine diagnostic
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was so thankful to have found ASAP Automotive when my check engine light came on right before a long drive. They were able to fit my in on New Year's Eve when most mechanics in the area were closed. They were able to resolve the issues, change my oil and they also let me know that 2 of my tires were really bald…

Auto engine diagnosticOil changeTires
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they were very up front and professional and still friendly and helpful. they will be my mechanics from now on

Air conditioningAuto engine diagnostic
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, prompt and complete...very happy with results...would recommend to anyone...

Auto brake replacementAuto engine diagnosticGeneral repairs & maintenance
JamesLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

These guys are pros you can trust to take good care of both car and customer

Auto engine diagnosticEngine repair+ Punctuality+ Professionalism
RoyLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were able to take my vehicle within a few minutes of my appointment time. By comparison the dealership has made appointments and then says it'll be 90min before they can look at your vehicle.

Auto engine diagnosticGeneral repairs & maintenanceWheel alignment+ Punctuality+ Quality+ Professionalism
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had taken my car to the dealership for repairs a year ago while still under extended warranty to fix a misfire, they repaired it but within 6 months the problem returned, took it back and they spent 3weeks troubleshooting and replacing parts, after finally getting my car back I noticed the problem still existed,…

ElectricalAuto engine diagnosticElectrical repair

Show more auto engine diagnostic reviews (26 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance125—
Oil change104—
Auto engine diagnostic46—
Brakes39—
Wheel alignment38—
Air & cabin filter replacement32—
Tires31—
Electrical repair29—

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