Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Auto maintenance” · showing 20

Hitesh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very Professional, Honest Auto Service shop. Noah was very thorough and explained in details about the issues. No tricks. Thank you for your service.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Efrain3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Consistent Great customer service and auto service, I highly recommend ASAP Automotive for all your vehicle needs. Amazing work Gentleman, Cheers, and Thank you!

General repairs & maintenanceAuto maintenanceOil change
Rolando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great services and awesome people.

Reasonable priceVehicle safety inspectionAuto maintenanceOil change
Dianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent maintenance check up. Every thing was explained. All my questions were answered . I highly recommend .

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle safety inspection
Glen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After 16 years, my trust and enthusiasm for ASAP has not dimmed. Ron has been a trusted advisor and has never let me down. Over the years, I’ve gotten to know Noe, and more recently, Shaun. My recent visit was for my 2017 Ford Fusion, and they did great! Good advice on needed service, and no upselling like the…

Great priceBrakesAuto maintenanceOil change
Svetlana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I needed to replace a bulb in headlights- the job was done very quickly

Reasonable priceTransmission
Hardika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service was outstanding. Ron communicated well and explained everything thoroughly.I would highly recommend this place to anyone

Vehicle InspectionAuto battery maintenanceAuto maintenance
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience, fast and no pressure

Auto maintenanceBrakes
Sig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a fantastic experience at this facility, the staff was very informative and accommodating all while doing all they could to get things fixed in the same day. The location is easy to get too and even has a nice coffee shop nearby if you need a place to wait and relax. Overall I couldn’t be happier with the…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ron, Noe and The ASAP team are knowledgeable and trustworthy. Their friendly, efficient service gives me such ease of mind on both our commuter vehicles and especially our daughter’s old car. ASAP is our auto service choice for over 15 years and we’ve never been disappointed. Thanks guys. You’re awesome!

Auto maintenanceBrakesGeneral repairs & maintenance
TheQuiltedDog2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always amazing service. They accommodate my needs & provided the needed service in a timely & efficient manner. ASAP has been my mechanic for years & I would never consider going elsewhere.

Auto maintenance
Brandi14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great crew! Ron and his team are amazing

Auto body & trim repairAuto maintenanceElectrical repair+ Punctuality+ Quality+ Professionalism
jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and high quality work

Auto maintenanceCarburetor cleaningAuto engine diagnostic
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was quite impressed with the service and the people working at ASAP. My husband has used this shop for many years and has always been pleased with the work preformed.

Auto maintenance
Bradley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been taking my Subaru WRX here for a couple years now they are very honest and hardworking have never overcharged me. Brought my car in with a check engine light on last week and I guess it was just a bolt coming out of place did the whole service free of charge. He also went above and beyond for my girlfriend’s…

Auto maintenanceVehicle Inspection
Lovelace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to get are company (Sky2c) sprinter van serviced on short notice before a Down South trip. ASAP was able to fit us right in with no hassle! Great service in a timely fashion…… 💯🦾

Auto maintenance
MelodyLocal Guide · 198 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I got an oil change and I was pleasantly surprised to find out that the price was more than reasonable! I was also told that I needed a transmission flush which I did. The whole experience was very pleasant. The young man at the front desk was very professional, friendly and explained well the things that I needed…

Auto maintenance
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team here was great! Did great work and communicated very well throughout!

Auto maintenanceGeneral repairs & maintenanceTires
Luis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best shop around. Professional and quick turn around times.

Auto maintenanceGeneral repairs & maintenanceOil change
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My new go to place whenever something is wrong with my car these guys are the GOATS

Auto maintenance

Show more auto maintenance reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance125—
Oil change104—
Auto engine diagnostic46—
Brakes39—
Wheel alignment38—
Air & cabin filter replacement32—
Tires31—
Electrical repair29—

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