Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Brakes” · showing 20

JulieLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I know when my car gets fixed it's done right!! Thank you ASAP Team

BrakesOil changeSteering & suspension replacement
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Took the Dodge in for service and once again you guys did an excellent job. Very Happy with their service, I highly recommend ASAP Great job! Great people! Thank you.

BrakesElectrical
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service is very fast and efficient. I have never have any problems using ASAP in the past years

BatteryBrakesAuto engine diagnostic+ Punctuality+ Professionalism+ Value
monique7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Noe came through with a Cat converter for the Prius. He negotiated with the insurance company. Very quick turnaround . ASAP is a great place for women to take their car.

Steering & suspension repairAuto exhaust system repairAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Glen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After 16 years, my trust and enthusiasm for ASAP has not dimmed. Ron has been a trusted advisor and has never let me down. Over the years, I’ve gotten to know Noe, and more recently, Shaun. My recent visit was for my 2017 Ford Fusion, and they did great! Good advice on needed service, and no upselling like the…

Great priceBrakesAuto maintenanceOil change
Sylvia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Husband and I spoke with Ron early Wednesday morning; he explained thoroughly what would happen. Service unfolded just as he described. All necessary repairs were fixed and completed by days end. We were pleased and have recommended ASAP to others. We will also return here for our next car maintenance service. 👌🏽✅

Reasonable priceAir & cabin filter replacementTiresAuto brake repair
Big2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great shop the guy did a great job by making the part smooth again.

Auto engine diagnosticBrakes+ Quality
Lloyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience, fast and no pressure

Auto maintenanceBrakes
Delia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good service and great customer service

Brakes+ Punctuality+ Quality+ Professionalism
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have been using ASAP for years - Ron and his team consistently provide excellent and thorough service and have been great to work with! Highly recommended

Air & cabin filter replacementBatteryBrakes
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Extremely honest & friendly staff. I totally recommend ASAP! I had quite a bit of work done and I’m very happy with everything that was done. I completely trust Ron & his team.

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ron, Noe and The ASAP team are knowledgeable and trustworthy. Their friendly, efficient service gives me such ease of mind on both our commuter vehicles and especially our daughter’s old car. ASAP is our auto service choice for over 15 years and we’ve never been disappointed. Thanks guys. You’re awesome!

Auto maintenanceBrakesGeneral repairs & maintenance
James14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It was beautiful.. These guys r professional and take pride n they're work.. Highly recommended.. Thanx Ron.. U guys rock 🎸

Air & cabin filter replacementAuto A/C rechargeBrakes
Dario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the first place I felt like they really cared about not just money but getting everything right. I highly recommend them for any job your car may need.

BrakesOil change
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at ASAP are the best, always super fast and really thorough. Switch shops a few years back and now my whole family goes here

Air & cabin filter replacementBrakesVehicle Inspection
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ASAP auto did an amazing job on my brakes replacement as well as replacing my master cylinder! They even finished in very short timeframe! I highly recommend this shop for any of your automotive repairs! Thank you ASAP!

BrakesTransmissionTransmission repair
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

ASAP did excellent work on my van on many items but missed an item that I stressed needed doing when I brought it in. I particularly ask for the transmission fluid to be replaced and they missed it. I had to bring it back in and wait a couple of extra hours for this to be done!

Auto A/C rechargeBrakesAir conditioning
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Speedy service; great customer service.

Air & cabin filter replacementBrakesOil change
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Noe was exceptional! He communicated with me and provided us with prompt feedback. We had our vehicle back in 24 hours! Very polite and professional crew!

BrakesElectrical repair
Cece5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used ASAP for many years and It is an auto shop I can fully trust. I recommended it to my friends and neighbors all the time.

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism

Show more brakes reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance125—
Oil change104—
Auto engine diagnostic46—
Brakes39—
Wheel alignment38—
Air & cabin filter replacement32—
Tires31—
Electrical repair29—

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