Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 117

All 10 Google reviews tagged “Exhaust”

Big7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ron and his crew at ASAP Automotive are great. They are a good honest shop and very reliable. My old truck developed an exhaust leak and a ruff idol. So I took it to the crew at ASAP and as always did a great job. They have been working on my parents cars sense Ron first opened his shop years ago. Thank You Ron and the ASAP Automotive crew.

ExhaustGeneral repairs & maintenance
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brought the 1966 GTO for another oil change and a few tweaks. Very helpful and friendly.

Customer photo from Mark's review
Carburetor cleaningEngine repairExhaust
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in same day for Exhaust Tips For my BMW Super quick got the job done

Exhaust
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just used ASAP auto for the first time, having an exhaust and intake system installed. The staff were not only nice and knowledgeable, the quality of service was great and so was the price. I would defiantly recommend ASAP Auto, Ron and Noe are awesome.

Exhaust+ Quality+ Professionalism+ Value
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great staff. Very accommodating, always able to fit me in on my schedule. Highly recommend.

ExhaustGeneral repairs & maintenanceAuto engine tuning
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a good shop! Great communication and accurate diagnosis. I would be confident recommending them to anyone.

Auto engine diagnosticElectrical repairExhaust+ Professionalism+ Value
CharlieEdited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Value
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairExhaust+ Quality+ Professionalism
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carburetor cleaningEngine repairExhaust
JINMING3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exhaust+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance125—
Oil change104—
Auto engine diagnostic46—
Brakes39—
Wheel alignment38—
Air & cabin filter replacement32—
Tires31—
Electrical repair29—

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