Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.104
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#144 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 104 Google reviews tagged “Oil change” · showing 20

Hitesh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very Professional, Honest Auto Service shop. Noah was very thorough and explained in details about the issues. No tricks. Thank you for your service.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Really satisfied with the service that I received from ASAP Automotive. Will definitely continue to utilize their services when needed.

Reasonable priceSteering & suspension repairOil change
JulieLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I know when my car gets fixed it's done right!! Thank you ASAP Team

BrakesOil changeSteering & suspension replacement
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got a 75000 mile check up.

Reasonable priceOil change
kamal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Perfect service

Reasonable priceOil change
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service is very fast and efficient. I have never have any problems using ASAP in the past years

BatteryBrakesAuto engine diagnostic+ Punctuality+ Professionalism+ Value
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

First time in this shop and the price to me is a little pricier for a wiper washer repair. The prices for the two other jobs ( oil change and brake fluid flush) are on the high end. Meaning it is not really the best price I expected but I am fine with it. I might shop around again when the time comes to get my car fixed.

Not sureAuto windshield repairOil change
RedLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

ASAP HasAlways taken care of All My Vehicles

Reasonable priceVehicle InspectionOil change
Efrain3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Consistent Great customer service and auto service, I highly recommend ASAP Automotive for all your vehicle needs. Amazing work Gentleman, Cheers, and Thank you!

General repairs & maintenanceAuto maintenanceOil change
Rosa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

ASAP Automotive is definitely the place to go to get Automotive maintenance done. They are very pleasant and honest. I feel very confident in taking my car here for needed maintenance.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceTire rotations
Rolando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great services and awesome people.

Reasonable priceVehicle safety inspectionAuto maintenanceOil change
Dianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent maintenance check up. Every thing was explained. All my questions were answered . I highly recommend .

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle safety inspection
Glen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

After 16 years, my trust and enthusiasm for ASAP has not dimmed. Ron has been a trusted advisor and has never let me down. Over the years, I’ve gotten to know Noe, and more recently, Shaun. My recent visit was for my 2017 Ford Fusion, and they did great! Good advice on needed service, and no upselling like the…

Great priceBrakesAuto maintenanceOil change
Patti6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I'm not a car person. My mother vetted ASAP. the communication was phenomenal. Explanation of what was needed and the fees very clear. Something the dealership quoted $1k = under $700! Noe and Juan and their AI phone lady Sophie all top notch

Great priceGeneral repairs & maintenanceOil change
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job as usual.

Reasonable priceTransmissionSteering & suspension repairVehicle Inspection
art3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It was a quick service at a reasonable price. I did 50k maintenance on my car. The crew is competent and friendly

Reasonable priceElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
YogiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

The team at ASAP is friendly, polite, and communicative — they follow up well and explain things clearly. That said, I’ve had two experiences that made me lose trust. Once they recommended replacing my wife’s car battery even though it was only a few months old. We skipped it, and a year later the same battery…

Auto battery replacementGeneral repairs & maintenanceAuto brake repair
JaimeLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Worst place to bring your classic beware. I took my 62 impala there and my classic got beat up. I paid way too much for this kind of service. They offered to make it better but why would I go for a round 2 of terrible? Beware...

OverpricedElectrical repairAuto battery replacementSteering & suspension repair
Hardika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service was outstanding. Ron communicated well and explained everything thoroughly.I would highly recommend this place to anyone

Vehicle InspectionAuto battery maintenanceAuto maintenance
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Excellent service as always with ASAP. Did great work and also pointed out and recommended some other areas of the car that needs addressing. Always satisfied with their work

Oil change

Show more oil change reviews (84 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance125—
Oil change104—
Auto engine diagnostic46—
Brakes39—
Wheel alignment38—
Air & cabin filter replacement32—
Tires31—
Electrical repair29—

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