Experts Reviews · Company report
ASAP Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

ASAP Automotive

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 541 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Automotive is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Automotive is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Automotive is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Automotive is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired ASAP Automotive for 8 kinds of job.

ASAP Automotive for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Wheel alignment” · showing 20

JulieLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I know when my car gets fixed it's done right!! Thank you ASAP Team

BrakesOil changeSteering & suspension replacement
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very good work ! To be trusted 100% . Honest ! I'll only go here for all my car needs . They only do things the right way !

Reasonable priceSteering & suspension replacementVehicle safety inspectionWheel alignment
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This place is awesome, my son has been bringing work here for awhile and has always been happy with the work. I decided to have some work on my truck and he had Recomended I take it to Asap in Fremont for the repairs. The results ? Job was done same day, very clean job, and very friendly staff. This is a shop here…

Great priceSteering & suspension repairWheel alignment
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job as usual.

Reasonable priceTransmissionSteering & suspension repairVehicle Inspection
Yuan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very satisfied with services

Reasonable priceAuto battery replacementSteering & suspension replacementVehicle Inspection
dav11195 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Took my car to ASAP for a wheel alignment! Wouldn’t go anywhere else for my car maintenance! Will be going soon for my next oil change. Excellent customer service! Noe is a keeper. Such a nice guy :-) I highly recommend ASAP Automotive to anyone looking for excellent car care!

Wheel alignment
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is a great repair facility. Everyone is always courteous and they do whatever it takes to diagnose and fix any issues you may have. I don't go elsewhere unless absolutely necessary. Quality service and work every time

Auto brake repairAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Extremely honest & friendly staff. I totally recommend ASAP! I had quite a bit of work done and I’m very happy with everything that was done. I completely trust Ron & his team.

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at ASAP are the best, always super fast and really thorough. Switch shops a few years back and now my whole family goes here

Air & cabin filter replacementBrakesVehicle Inspection
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team here was great! Did great work and communicated very well throughout!

Auto maintenanceGeneral repairs & maintenanceTires
Yonghong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love the experience and the result!

Wheel alignment
RoyLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were able to take my vehicle within a few minutes of my appointment time. By comparison the dealership has made appointments and then says it'll be 90min before they can look at your vehicle.

Auto engine diagnosticGeneral repairs & maintenanceWheel alignment+ Punctuality+ Quality+ Professionalism
KimberlyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an amazing job! Everyone was very friendly. Ron, the owner was super knowledgeable and explained everything to me. Definitely will use them again

Wheel alignment
DebraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One of my cars tires was slashed over the weekend and my car was towed to ASAP. The next day was Sunday so they were closed. They contacted me first thing Monday morning to get started on repairs. Long story short, they kept my informed of all potential problems, costs and gave me options all along the way, even…

Air & cabin filter replacementAuto tire replacementGeneral repairs & maintenance
marjorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone I talked to was professional. I got a call saying they were going to have to change a part and wanted approval for that additional cost. It was only a small amount but appreciate the call. When I went to pick up car I was told the part was not needed after all, and I was not charged. I thought that was…

Wheel alignment
Steph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and honest work. 🤙🏻

Steering & suspension repairWheel alignment
Gertjan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team has done a great job while at the same time being honest about what should be done and giving a clear explanation about the work required before starting the work. No unnecessary sales tactics.

Air & cabin filter replacementBatteryGeneral repairs & maintenance
Dean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good service and very professional. It's a small shop so only 2 chairs outside for waiting, but you could walk down the block to Dale Hardware or 2 blocks to Carls Jr.

Wheel alignment+ Punctuality+ Quality+ Professionalism
jia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly people, well done job in less time than I have expected. Reasonable charges. A very fine place for anyone to have their car serviced in the tri-city area.

Wheel alignment+ Punctuality+ Quality+ Professionalism
Cece5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used ASAP for many years and It is an auto shop I can fully trust. I recommended it to my friends and neighbors all the time.

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism

Show more wheel alignment reviews (18 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 4%Not sure 2%

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