ASAP Garage Door Repair Systems of Michigan logo

ASAP Garage Door Repair Systems of Michigan

Garage door supplier · Detroit, MI · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 110 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 1,615 Google reviews · 24 photos
95%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
Oct 2026latest review

ASAP Garage Door Repair Systems of Michigan at a glance

Customers frequently cite punctual arrivals, accurate estimates, and professional communication as key benefits of the garage door repair and installation services. Recurring themes include fair pricing compared to competitors and thorough work on components like springs and openers. However, some low-star reviews indicate dissatisfaction with high costs for standard parts and labor, missed appointments, and lack of follow-up calls from customer service representatives.

  • Google rating: 4.9 out of 5 from 1,615 reviews (95% five-star).
  • Reviews on this page: 1,615 Google reviews (1,446 with written comments, 14 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Garage Door Repair Service serving Detroit, Michigan.

Data from Google, last updated November 1, 2026.

Score profile vs other garage door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction88Reliability86Craft & service–Value100Momentum100Replies to reviews94Satisfaction: 88 (median 95)Reliability: 86 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 94 (median 94)
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Garage Door Repair Systems of Michigan: 88/100 on this factor. Category median: 95.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Garage Door Repair Systems of Michigan: 86/100 on this factor. Category median: 95.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Garage Door Repair Systems of Michigan: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Garage Door Repair Systems of Michigan: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Garage Door Repair Systems of Michigan: 94/100 on this factor. Category median: 94.A
94

Bar = this company · dark tick = category median.

Star ratings

1,615 Google reviews we collected

  • 5 stars1,53495%
  • 4 stars352%
  • 3 stars20%
  • 2 stars70%
  • 1 star372%

Praise vs complaints

Phrases our text analysis found in 1,446 written reviews

  • Praise3,26298%
  • Complaints612%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4355%
  • Reasonable3140%
  • Overpriced11%
  • Not sure34%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude78124%
  • Speed & response77823%
  • Quality & results60518%
  • Would recommend44313%
  • Price & value36411%
  • Communication2427%
  • Honesty & trust1103%

What customers talk about

We read 1,446 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All three were incredibly helpful, knowledgeable, and professional from start to finish.”
    “This company overcharged me and we’re not nice 👎👎”
  • “Fast response job well done great job by the maintenance man”
    “Terrible customer relations , no show or call backs”
  • “I had an outstanding experience working with Dave, Aaron, and Ryan.”
    “It has been 30 days and the garage doors messed up again he gave me prices to put a new garage door as well as a new opener and after he left I checke…”
  • “I highly recommend them to anyone looking for reliable, trustworthy, and fairly priced garage door services.”
    “He did an outstanding job, and I highly recommend that A1 be your 1st choice.”
  • “They were honest, fair, and a pleasure to work with.”
    “Over priced total over 6 hundred for standard two car garage spring replacement.”
  • “He was very professional and answered all our questions.”
  • “A-1 Garage Door is a truly reliable, professional company that delivers exactly what they promise.”
    “My issue with ASAP is that they are not upfront regarding how they charge for service calls.”

People customers mention

  • Paul 64 reviews
  • Dave 53 reviews
  • David 53 reviews
  • Mike 39 reviews
  • Dennis 38 reviews
  • Brad 31 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ASAP Garage Door Repair Systems of Michigan for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

KenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Got one of two doors repaired and two new openers installed. Little expensive, but what isn't these days? They came out and did exactly what they said they were going to, on the scheduled date at the scheduled time, at the agreed rate, and left with everything finished, cleaned up, and working properly. Hard to ask for much more.

Reasonable priceGeneral repairs & installation
Isaac5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had an outstanding experience working with Dave, Aaron, and Ryan. All three were incredibly helpful, knowledgeable, and professional from start to finish. They were honest, fair, and a pleasure to work with. I highly recommend them to anyone looking for reliable, trustworthy, and fairly priced garage door services.

Great priceGeneral repairs & installation
Terrance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent job on the work done on the garage. The new garage door want to thank ASAP for their quality and professionalism.

Great priceGeneral repairs & installation
ToniLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service. Technician Paul came out to service my garage door. He was very professional and answered all our questions.

Great priceGeneral repairs & installation
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Needed a quote to replace a 75 year old door. Dave, Bill, Darl, and Elaine were incredible. From initial phone call until the final for my elderly mom everything was conveyed accurately and with accurate cost estimates. Being licensed, insured, and having a Michigan builders license was critical for this job. I would highly recommend ASAP.

Great priceGarage door consultationGeneral repairs & installation
barnboyphoto8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was given a quick and complete quote for necessary improvements, I would recommend this company to others seeking garage door service

Garage door consultation

Photos

Customer reviews

4.9 ★★★★★ 1,615 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bobble Porter1 reviewTotal number of Google reviews Bobble has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent

  • Price assessment: Reasonable price
  • Services: Service not listed
Paul Padyiasek5 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast response job well done great job by the maintenance man

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Ken LongLocal Guide · 10 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got one of two doors repaired and two new openers installed. Little expensive, but what isn't these days? They came out and did exactly what they said they were going to, on the scheduled date at the scheduled time, at the agreed rate, and left with everything finished, cleaned up, and working properly. Hard to ask for much more.

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Isaac Kalo5 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an outstanding experience working with Dave, Aaron, and Ryan. All three were incredibly helpful, knowledgeable, and professional from start to finish. They were honest, fair, and a pleasure to work with. I highly recommend them to anyone looking for reliable, trustworthy, and fairly priced garage door services.

  • Price assessment: Great price
  • Services: General repairs & installation
Fr. Mark IbrahimLocal Guide · 8 reviewsTotal number of Google reviews Fr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. prompt. easy to work with. been using them since 2015.

Response from the owner · Edited 5 years ago

Dear Mr. Ibrahim, we are so happy to hear that you received prompt and friendly service from ASAP Garage Door Repair Systems of Michigan! Just FYI, we are no longer A-1 and our new name is ASAP Garage Doors. Please make a note of it in your contacts for future reference 👍😊 Same owner, same techs, same low prices, same great service! ⭐⭐⭐⭐⭐ ASAP looks forward to serving you again in the future should you ever have garage door related needs. Happy New Year to you and your family!🎊🎉💯😊

Terrance Brown4 reviewsTotal number of Google reviews Terrance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job on the work done on the garage. The new garage door want to thank ASAP for their quality and professionalism.

  • Price assessment: Great price
  • Services: General repairs & installation
Toni ThomasLocal Guide · 26 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Technician Paul came out to service my garage door. He was very professional and answered all our questions.

  • Price assessment: Great price
  • Services: General repairs & installation
john bodley5 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent professional service.

  • Price assessment: Great price
  • Services: General repairs & installation
Richard Klaft6 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed a quote to replace a 75 year old door. Dave, Bill, Darl, and Elaine were incredible. From initial phone call until the final for my elderly mom everything was conveyed accurately and with accurate cost estimates. Being licensed, insured, and having a Michigan builders license was critical for this job. I would highly recommend ASAP.

  • Price assessment: Great price
  • Services: Garage door consultation, General repairs & installation
barnboyphoto8 reviewsTotal number of Google reviews barnboyphoto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was given a quick and complete quote for necessary improvements, I would recommend this company to others seeking garage door service

  • Services: Garage door consultation

ASAP Garage Door Repair Systems of Michigan on Google Maps →

Business details