Experts Reviews · Company report
Ascent Plumbing Air Conditioning and Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ascent Plumbing Air Conditioning and Heating

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 393 Google reviews

Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ascent Plumbing Air Conditioning and Heating is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 94% of water softener repair.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 98% of water softener repair.A
98

Reviews for your job

Customers hired Ascent Plumbing Air Conditioning and Heating for 8 kinds of job.

Ascent Plumbing Air Conditioning and Heating for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$655
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Drain cleaning”

Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bryan did a great job and cleaned up like he was never here.

Paid $600–800Reasonable priceDrain cleaningOutdoor plumbing system repair
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Services were performed in a timely, thorough and professional manner. I call them every time I have a plumbing issue & the service folk are friendly & explain everything.

Toilet repairDrain cleaningPlumbing pipe repair
Abaddon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot speak highly enough of these gentleman. Did Brian and Angelo do great work ? Yes, incredibly impressive workmanship, exceptional quality. Did they do so much in such a short time ? Yeah, you wouldn't believe how fast they got this stuff done and they did A LOT. But what really sets these boys apart, and…

Toilet repairDrain cleaningPlumbing leak detection
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was at our home today to fix tub,was on time, very professional and did a great job! Nikki in the office is awesome as well, very responsive and polite.

Drain cleaningShower repair
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian was very polite and patient with me. Very happy with this service. Highly recommend!!

Paid $1–200Reasonable priceDrain cleaning
Guillermo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast, good price , professional, good job. Im a happy customer.

Paid $1–200Great priceDrain cleaning
Kristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team at Ascent Plumbing are A++. I have used them in the past for a water heater and main house heater. Today called for a drain clean in the kitchen and they were awesome!! They never gave up on getting my drain unplugged. Thank you to the team for your great service.

Paid $1,000+Reasonable priceDrain cleaning
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Travis was prompt and able to clear our clogged drains. He was also knowledgeable about how to remediate our aged pipes with options.

Paid $100–200Reasonable priceDrain cleaning
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great professional service. I like that he walked me through what he had done and showed me things were repaired. Thanks!

Paid $200–300Reasonable priceToilet repairDrain cleaningRepair water fixtures
Tommy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy appointment set up. Tech showed up when appointment was set friendly and professional Listened to my explanation. Diagnosed quickly. Scoped and cleared the pipes quickly

Drain cleaning
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to reserve appointment. Prompt response and communication. Fast efficient service.

Reasonable priceDrain cleaning
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After an already long day, Justin showed up and did an excellent job of getting my shower/toilet draining as it should. I am grateful for the amazing work ethic and professionalism. I was amazed that Justin showed up same day I called, and worked later than expected to fix me up. A+, 5 Star rating!

Customer photo from Jeff's review
Great priceDrain cleaningToilet installation
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly honest and reliable

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Travis showed up on time and explained the estimated costs before he started working. He was professional and did a great job. Pricing was fair for the work done. Would recommend Accent plumbing to everyone.

Drain cleaning
Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Ascent Mechanical for the last four years and have been nothing but impressed. My technicians have always been very patient and knowledgeable. I have used them for both hvac maintenance/repair and plumbing repairs and upgrades as well. Their office manager Nikki is always a pleasure to work with and…

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Reggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Manny the technician was very professional and thorough on this job. Once he received approval, he went above and beyond to complete it (going to get supplies as needed) . I highly recommend him for any jobs anyone else has in the near future, the best part everything works as it should hallelujah!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairGarbage disposal installationDrain cleaning

Price

$430-2% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 56%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair24$205–$786
Water heater installation20$1.4k–$2.8k
Drain cleaning17$57–$655
A/C system maintenance17$27–$529
Plumbing pipe repair15$317–$1.2k
HVAC system maintenance15$19–$176
A/C system repair15$202–$998
HVAC duct & vent installation13—

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