Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREAscent Plumbing Air Conditioning and Heating
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 393 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ascent Plumbing Air Conditioning and Heating is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 94% of water softener repair.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 98% of water softener repair.A
98
Reviews for your job
Customers hired Ascent Plumbing Air Conditioning and Heating for 8 kinds of job.
Ascent Plumbing Air Conditioning and Heating for faucet installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Faucet installation”
Juniper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Ascent is fantastic. I’ve had them install a water heater, fix several leaks and repair kitchen plumbing. Each time they were extremely professional and looked for ways to keep the cost of my repair down. Response time was also very fast (same day within hours). Would highly recommend for any plumbing needs.
Paid $500–600Reasonable priceWater heater installationPlumbing pipe repairFaucet repair
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Great service on HVAC
Heating system installationHVAC duct & vent installationFaucet installation+ Responsiveness+ Punctuality+ Quality
OwenFamily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
These plumbers came right away, explained so much to me and gave me a discount. All of the work was finished so fast. I highly recommend this company. They do Reverse Osmosis and all of your regular plumbing needs. 5 stars!!!!
Paid $1,000+Great priceWater heater installationShower installationPlumbing leak detection
oldrls12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bob was on time and efficient. Upfront with price and left everything clean.
Faucet repairFaucet installation
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
On time...worked quickly and completed the job for a reasonable fee.
Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Price
$430-2% vs typical water softener repair
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 56%Overpriced 4%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 24 | $205–$786 |
| Water heater installation | 20 | $1.4k–$2.8k |
| Drain cleaning | 17 | $57–$655 |
| A/C system maintenance | 17 | $27–$529 |
| Plumbing pipe repair | 15 | $317–$1.2k |
| HVAC system maintenance | 15 | $19–$176 |
| A/C system repair | 15 | $202–$998 |
| HVAC duct & vent installation | 13 | — |
