Experts Reviews · Company report
Ascent Plumbing Air Conditioning and Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Ascent Plumbing Air Conditioning and Heating

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 30 water softener repair · 5.0★ from 393 Google reviews

Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ascent Plumbing Air Conditioning and Heating is better than 95% of water softener repair.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 94% of water softener repair.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ascent Plumbing Air Conditioning and Heating is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ascent Plumbing Air Conditioning and Heating is better than 98% of water softener repair.A
98

Reviews for your job

Customers hired Ascent Plumbing Air Conditioning and Heating for 8 kinds of job.

Ascent Plumbing Air Conditioning and Heating for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Plumbing leak repair”

lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hired them again!! This time 2 jobs. Just a Very Honest, Trustworthy, Very professional team and company and with fair prices. I have utilized them already twice. I will definitely refer them to all my clients and friends in the area.

Customer photo from lorraine's reviewCustomer photo from lorraine's review
Reasonable priceToilet repairWater heater installationPlumbing leak detection
Abaddon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot speak highly enough of these gentleman. Did Brian and Angelo do great work ? Yes, incredibly impressive workmanship, exceptional quality. Did they do so much in such a short time ? Yeah, you wouldn't believe how fast they got this stuff done and they did A LOT. But what really sets these boys apart, and…

Toilet repairDrain cleaningPlumbing leak detection
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service on HVAC

Heating system installationHVAC duct & vent installationFaucet installation+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience with Travis handling a water leak and toilet rebuild. He was very knowledgeable and took the time to clearly explain the repairs to both me and the property owner. Bonus points for being kind to my pup. He was efficient, polite, and respectful of the scheduled appointment time. Communication…

Great priceToilet repairPlumbing leak repair
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

What can you say... once again, Derek was great! Professional yet personal! They were able to repair everything on sight. And communication all throughout the repair! Thank you!

HVAC system maintenanceA/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I just want to take the time to thank you for your professionalism and timeliness in assisting me with my leak. I am pleased with the outcome and I can assure you that I will be using your services again, as my pipes are old and will surely leak from another location. Thanks, again. Michelle Woolverton

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a leak from a garbage disposal. Bob came in and determined the bearing on the disposal was bad. He quickly replaced the disposal and the problem was solved, quickly, professionally, and completely for a great price!! Highly recommend Ascent!!

Garbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can get ahold of someone at any time and don't have to wait and worry when you have a problem. Their people are knowledgeable and find the problem and fix it the first time.

Plumbing leak repairA/C system repair+ Responsiveness
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very good work. Will use again

Plumbing leak repairShower repair+ Quality+ Professionalism+ Value
CLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Derek and the team at Ascent are awesome! I started using them at work, they were extremely responsive and knowledgeable. Because of how they were at the company, I started using them at my home. The experience continues, they are awesome to deal with and fast. They're affordable and won't try and sell you something you don't need. Highly recommend!

General repairsWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairGarbage disposal installationDrain cleaning

Price

$430-2% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 56%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair24$205–$786
Water heater installation20$1.4k–$2.8k
Drain cleaning17$57–$655
A/C system maintenance17$27–$529
Plumbing pipe repair15$317–$1.2k
HVAC system maintenance15$19–$176
A/C system repair15$202–$998
HVAC duct & vent installation13—

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