POOL & SPA SERVICES · ATLANTA, GA
ASP - America's Swimming Pool Company of Atlanta logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%11+1.7Craft & service 20%69+13.8Value 10%25+2.5Momentum 8%16+1.3Track record 7%93+6.5Accountability 5%75+3.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

ASP - America's Swimming Pool Company of Atlanta

Better than 9% of pool & spa services · #20 of 22

4.6★215 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
53%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ASP - America's Swimming Pool Company of Atlanta for swimming pool equipment maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 29/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool equipment maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 9 Google reviews tagged “Swimming pool equipment maintenance”

★ Asia · 3 years ago

My pool was cloudy, green and horribly maintained with this company!!

CleaningSwimming pool equipment maintenance− Quality
★★★★★ Brandon · 3 years ago

Call ASP first! Edwin and his team are responsive, efficient, and do amazing work. We needed help opening our pool this year and upgrading our pump. Most of the other local companies refused to help because they only want to inherit an already clean pool. So frustrating. Reece of ASP was out here within a day to…

CleaningGeneral repairs & maintenanceSwimming pool summerization+ Responsiveness+ Punctuality+ Quality
★★★★★ Ted · 3 years ago

Replaced pump

Swimming pool equipment maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Iggy · 3 years ago

ASP has been responsive with any pool issues for us. First time owners of a pool and they have been happy to walk us through issues. Reece has been great and has installed replacement equipment, including a new control panel.

Swimming pool equipment maintenanceService not listed+ Responsiveness+ Professionalism
★★★★★ Mark · 3 years ago

This was my first time to use ASP, and they were very responsive. The service manager took time to figure out the problem with our pump and how best to address it. Reese arrived on time and was very professional. He made the repairs and fixed the programming for the pump. Also cleaned up after he finished. I was…

Swimming pool equipment maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Bloom · 4 years ago

Finally - a good pool company in Atlanta! We used ASP in Jacksonville for a vacation home and were pleased with their service. We struggled for years to find a good company here in Atlanta and were happy to receive a postcard from ASP in the mail. They are a franchise, but we decided to take a chance on them…

CleaningSwimming pool equipment maintenanceSwimming pool equipment repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Frank · 4 years ago

Excellent service. On time, professional, and responsive.

CleaningGeneral repairs & maintenanceSwimming pool equipment maintenance+ Responsiveness+ Punctuality+ Quality
★★★★ Joe · Edited 2 years ago

Rating only, no written review.

RemodelingSwimming pool summerizationSwimming pool equipment maintenance+ Punctuality+ Professionalism+ Value
★ Haley · 4 years ago

Rating only, no written review.

Swimming pool equipment maintenance− Punctuality− Quality

vs category

Blue = ASP, grey = pool & spa services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q2: 5.00★ (5 reviews)2023-Q3: 2.00★ (4 reviews)2024-Q1: 4.80★ (5 reviews)2024-Q2: 3.67★ (3 reviews)2024-Q3: 1.00★ (1 reviews)2024-Q4: 1.00★ (1 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 1.00★ (1 reviews)2025-Q3: 3.67★ (3 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 4.38★ (13 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%11+1.7Craft & service 20%69+13.8Value 10%25+2.5Momentum 8%16+1.3Track record 7%93+6.5Accountability 5%75+3.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+28 / −3
Professionalism
+41 / −2
Responsiveness
+34 / −2
Punctuality
+24 / −1
Value
+19 / −1

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