POOL & SPA SERVICES · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%11+1.7Craft & service 20%69+13.8Value 10%25+2.5Momentum 8%16+1.3Track record 7%93+6.5Accountability 5%75+3.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%11+1.7Craft & service 20%69+13.8Value 10%25+2.5Momentum 8%16+1.3Track record 7%93+6.5Accountability 5%75+3.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCOREASP - America's Swimming Pool Company of Atlanta
Better than 9% of pool & spa services · #20 of 22
4.6★215 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
53%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
ASP - America's Swimming Pool Company of Atlanta for winterization
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Winterization”
Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
WOW! Edwin and Justin just came out to close our pool and I am SO HAPPY!! These guys were fast and meticulous and really made the cover look nice. Like, WAY better than expected! They were very thorough and took care of things I didn't even think of. They are also super nice and offered several helpful suggestions…
CleaningWinterization+ Responsiveness+ Punctuality+ Quality
vs category
Blue = ASP, grey = pool & spa services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%11+1.7Craft & service 20%69+13.8Value 10%25+2.5Momentum 8%16+1.3Track record 7%93+6.5Accountability 5%75+3.8Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+28 / −3
Professionalism
+41 / −2
Responsiveness
+34 / −2
Punctuality
+24 / −1
Value
+19 / −1
