Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Google reviewers rate this Ventura shop 4.9 out of 5 based on 999 reviews, frequently highlighting honest communication, competitive pricing, and prompt service for tires, brakes, and alignments. Customers often note that staff avoid unnecessary upselling and provide clear explanations for repairs, fostering long-term loyalty. However, a few low-star reviews criticize specific instances of rudeness, excessive wait times, and failed alignment services.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
999 Google reviews we collected
Phrases our text analysis found in 818 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 818 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did point out that I might experience some vibration in the steering, which was helpful to know.”
“Very rude very bad customer service had me waiting in there for 3 hours for a flat tire.”
“They were able to purchase the 2 tires we wanted - have them installed and aligned promptly at a great price.”
“Plus they tried to over charge me, I would recommend going to a different place.”
“I had a great experience with Associate Tires and Brakes!”
“Been a long time customer i will no longer use them their customer service was terrible as crystal (RIP) at the front desk was rude and sarcastic.”
“Customer service was excellent and I got my car back in no time.”
“I’ve brought vehicles in for everything from something as simple as a tire change to fixing slow leaks, rotating tires, and full tire replacements.”
“Honesty in a business nowadays it’s hard to find especially when you feel that most people are just trying to get that dollar from you.”
“I would 100% recommend Associate Tires and Brakes to anyone who needs help with tires or brakes.”
“After inspecting my brakes, they explained that while my rotors could not be resurfaced, I still had about 50% life left on my brake pads and did not…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Associated Tire Brakes & Alignment for 6 kinds of job. Pick one to see what they paid and said.
From the initial phone call setting up the appointment all the way to when I picked up my car, I knew I came to the right place. Customer service was excellent and I got my car back in no time. My only regret is not knowing about this place sooner. Looking forward to taking my other vehicles here in the future.
THE BEST! Had problem with front tires on our Jaguar - needed replacement and alignment They were able to purchase the 2 tires we wanted - have them installed and aligned promptly at a great price. Did not try to upsell. And JAX is so cute Friendly - the place to go for sure 👍
Out on a road trip and these lovely people helped us so much when our car broke down! Wait is reasonable considering how many people were in! If you are in the area and need help these are the guys to see!
I’m so happy to see that good old customer service is still a priority. Honesty in a business nowadays it’s hard to find especially when you feel that most people are just trying to get that dollar from you. Steve is straight up on top of it all. Thank you.
Our family has been trusting our cars to Associated for years. Support honest, local, family owned and run businesses like this who know and care about their community andtake pride in the work they do.
I had an excellent experience with this shop. I initially thought I needed new brakes and was prepared to spend around $1,000 to have them replaced. However, within an hour, the owner reached out and honestly explained that my current brakes still have plenty of life left and did not need to be replaced at this…
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 117 | — |
| Wheel alignment | 54 | — |
| Brakes | 29 | — |
| Steering & suspension repair | 19 | — |
| Oil change | 18 | — |
| Battery | 2 | — |
4.9 ★★★★★ 999 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great price on install + fast
Rob, we’re really happy to hear you appreciated the great price and fast installation on October 20th. Thanks for sharing your experience with us!
From the initial phone call setting up the appointment all the way to when I picked up my car, I knew I came to the right place. Customer service was excellent and I got my car back in no time. My only regret is not knowing about this place sooner. Looking forward to taking my other vehicles here in the future.
James, it’s great to hear the entire process from scheduling to pickup was smooth and quick. Our team strives to deliver excellent service every step of the way, and we’re glad it showed during your visit.
THE BEST! Had problem with front tires on our Jaguar - needed replacement and alignment They were able to purchase the 2 tires we wanted - have them installed and aligned promptly at a great price. Did not try to upsell. And JAX is so cute Friendly - the place to go for sure 👍
Thank you
Out on a road trip and these lovely people helped us so much when our car broke down! Wait is reasonable considering how many people were in! If you are in the area and need help these are the guys to see!
I’m so happy to see that good old customer service is still a priority. Honesty in a business nowadays it’s hard to find especially when you feel that most people are just trying to get that dollar from you. Steve is straight up on top of it all. Thank you.
Our family has been trusting our cars to Associated for years. Support honest, local, family owned and run businesses like this who know and care about their community andtake pride in the work they do.
I brought my skid steer wheel to Associated Tire for a brand-new tire installation. Replacing the valve stem during a skid steer tire replacement is standard practice because it's an inexpensive part and a common failure point. It's not something customers typically have to request—it's simply part of doing the job correctly. Unfortunately, the technician reused the old metal valve stem instead of installing a new one. The metal valve stem extends beyond the protective rim guard, defeating the purpose of the guard that's designed to protect it from rocks, debris, and other job site hazards. Anyone familiar with skid steer wheels should recognize that an exposed valve stem is vulnerable to damage and should have been replaced during installation. . . . . . . What disappointed me most was how the situation was handled. I've spent thousands of dollars with this business over the years, yet when I brought the issue to their attention, the owner expected me to remove the entire skid steer wheel again and bring it back so the installer could correct a mistake that should have been avoided in the first place. My time is valuable, and I don't believe a long-time customer should have to fix the inconvenience caused by an installation oversight. I had always trusted this shop, but this experience has changed my opinion. I should not have to spend my time, diesel and wear and tear on my vehicles because of an error your employee made. That is part of having good work ethics and taking care of it yourself. Attention to detail and standing behind your work matter, especially when customers have supported your business for years. Based on this experience, I'll be taking my business elsewhere.
hi Kyle, I understand the frustration with the situation. some things did not get communicated from you when you dropped off the tire. we maybe do 4 skid steer tires a year? we did our best to get the job done for you as fast as we could because we know you come out of your way to give us the business. The replacement parts for those skid steer tires and wheels arent something we ever really stock or carry. so when you dropped that tire off to us, and didnt mention any issues with the stem, we focused on just getting the tire changed over in a timely manner, to get you back on the road. we are really sorry we lost you as a customer, always enjoyed seeing you, and your pups and catching up about family. hope the stem wasnt too difficult for you to get fixed after all this. take care Kyle.
Honda Odyssey 2013- I had a great experience with Associate Tires and Brakes! I went there because I was having an issue with my rear brakes. Before visiting them, I had already gone to two well-known national brand shops, and both told me that I needed to replace my brake pads and rotors, which would have cost me $700+. When I first called Associate Tires and Brakes, they sounded reasonable and straightforward. After inspecting my brakes, they explained that while my rotors could not be resurfaced, I still had about 50% life left on my brake pads and did not need to replace the rotors immediately. They also assured me that my car was safe to drive. They did point out that I might experience some vibration in the steering, which was helpful to know. I really appreciated their honest assessment and the fact that they didn’t try to sell me something I didn’t need. They saved me both time and money, and I truly value that kind of honesty and integrity. I would 100% recommend Associate Tires and Brakes to anyone who needs help with tires or brakes. Great service and, most importantly, honest advice!
Buen servicio en llantas y muy buenos precios
Excellent people to do business with. Straight forward individuals.
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
