PEST CONTROL SERVICES · BOSTON, MA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%57+8.5Craft & service 20%69+13.8Value 10%19+1.9Momentum 8%39+3.1Track record 7%76+5.3Accountability 5%82+4.1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Assurance Pest Solutions

Better than 58% of pest control services · #22 of 52

4.9★1,152 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Assurance Pest Solutions for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “General wildlife removal” · showing 20

★★★★★ Ramy · Edited 2 months ago

I have used Assurances pest solutions for pest control they are exactly what I was told professionals, on time good service and great value.

Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Erica · 2 months ago

Very helpful and did not feel rushed at all. Worked with me while I had to drop kiddos at camp! Appreciate that a lot.

Paid $80–100Reasonable priceGeneral pest inspectionGeneral wildlife removal
★★★★★ Donna · Edited 2 months ago

Again grade A top notch service , your tech Dave is great. He is knowledgeable and a professional. I highly recommend this company and the services they offer .Its a no brainer and the best choice is Assurance in or outside the home . Your tech Dave Alexander is a true professional , he does a great job!…

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Rochelle · 2 months ago

Assurance Pest Control has serviced our property for a number of years for rodents and insects. They do thorough work. Their team members are always communicative and courteous.

Paid $180–200Reasonable priceRodent exterminationGeneral pest inspectionGeneral wildlife removal
★★★★★ Mary · 2 months ago

I called Assurance and they sent to folks out the next day. They were polite and found the problem.

Paid $200+Reasonable priceGeneral wildlife removal
★★★★★ fiona · Edited 3 months ago

Great experience with this company. Worker was respectful and knowledgeable. He explained the process and completed it in a short window of time. It obviously worked because I had lots of squirrels running all over my roof all evening trying to get back their nest. He made sure they had an exit so that none of them…

Paid $200+Reasonable priceGeneral pest inspectionGeneral wildlife removal
★★★★★ Jennifer · Edited 3 months ago

A squirrel broke through my kitchen window screen to eat avocados and freshly baked brownies that were on the counter. Kyle came over right away! He assessed the situation, searched for any hiding squirrel, set traps in my kitchen just in case and made suggestions to prevent a reoccurrence.

Not sureGeneral wildlife removal
★★★★★ Charles · Edited 4 months ago

The assurance pest solutions representatives showed up promptly at the time of the appointment addressed.The situation set traps, and I feel confident that everything will be taken care of.

Paid $100–120Great priceGeneral pest inspection
★★★★★ Gil · 4 months ago

Joe was great. I hear lots of activity in what sounded like critters in my attic. He found I had squirrels nested under my solar panels. He can back quickly and took care of it.

Paid $200+Reasonable priceGeneral wildlife removal
★★★★★ Bob · Edited 5 months ago

Had several bird's nests removed and professionally sanitized and excluded by Kyle. The birds were in very difficult spots to access at the roof peak and were going in and out of the house rafters in several spots. Kyle did a great job, was pleasant to talk to and he persevered even with intermittent rain…

Reasonable priceGeneral wildlife removal
★★★★★ Siegfried · 6 months ago

I appreciate the same day service after birds got into our bathroom vent!

Paid $200+Reasonable priceGeneral wildlife removal
★★★★★ Casey · 6 months ago

Jay was great and explained everything thoroughly.

Not sureGeneral wildlife removal
★★★★★ Victor · 6 months ago

Came in and assessed the work and got it done!

Paid $80–100Great priceGeneral wildlife removal
★★★★★ Erin · 6 months ago

Jay was super friendly and extremely helpful. He arrived right on time, and he very quickly found the rodent body he was dispatched to locate and remove. We are considering switching our regular service to you based on Jay's excellent level of service.

Paid $80–100Great priceGeneral wildlife removal
★★★★★ Jose · 7 months ago

Jay G did a great job explaining things to me and told me things I can do to get the critter out

Reasonable priceGeneral wildlife removal
★★★★★ Tom · 8 months ago

Jay was attentive and very professional. Identified many points of entry and secured these areas. Best extermination service ever. Highly recommend this service. Outstanding job, Josh was quite exceptional!!

Not sureRodent exterminationGeneral wildlife removal
★★★★★ Jeff · 9 months ago

Fred answered the phone when I called, clearly explained and put me and my wife at ease about the process, and his colleague Joe came out, same day, within the one hour window Fred provided. That was a great start to the experience! Then, it was a pleasure to meet and hang out with Joe, who confirmed that we had a…

Paid $80–100Great priceGeneral wildlife removal
★★★★★ Phil · a year ago

We discovered bats in our attic and found Assurance Pest Solutions through the mass.gov website of properly licensed bat removal technicians. Joe came out to inspect our house for possible entry points and pointed them out to us during the entire inspection process. August 1st is the date bat removal is allowed to…

Paid $200+Reasonable priceGeneral wildlife removal
★★★★★ HOWARD · a year ago

Assurance Pest Solutions sent out a technician (Joe) the next day. This is the third time getting raccoons in the attic. He eliminated the pests in the attic that came thru my soffits and reinforced the soffits so it wouldn't happen again. The raccoons left on their own after he treated the area with something…

Great priceGeneral wildlife removal
★★★★★ Sharon · Edited 2 years ago

I lived in my home for decades without needing an exterminator - or so I thought. When I discovered termites, I selected Assurance because of the professional certification and affiliations of the owner and his staff. I'm glad I did, because since hiring them to (successfully) treat and monitor the problem, I've had…

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality

Show more general wildlife removal reviews (31 more) →

vs category

Blue = Assurance, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.97★ (35 reviews)2024-Q2: 4.77★ (26 reviews)2024-Q3: 4.95★ (20 reviews)2024-Q4: 5.00★ (28 reviews)2025-Q1: 4.86★ (21 reviews)2025-Q2: 4.89★ (56 reviews)2025-Q3: 5.00★ (56 reviews)2025-Q4: 4.97★ (91 reviews)2026-Q1: 4.93★ (90 reviews)2026-Q2: 4.89★ (150 reviews)2026-Q3: 4.92★ (118 reviews)2026-Q4: 5.00★ (34 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$246+95% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 18%Reasonable 67%Overpriced 2%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%57+8.5Craft & service 20%69+13.8Value 10%19+1.9Momentum 8%39+3.1Track record 7%76+5.3Accountability 5%82+4.1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
55
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
57
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
69
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
19
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
39
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
76
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
82

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+263 / −1
Professionalism
+358 / −0
Responsiveness
+316 / −0
Punctuality
+291 / −0
Value
+190 / −1

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