Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
Google reviewers rate Astra Behavioral Health 4.8 out of 5 based on 301 reviews, highlighting services such as addiction recovery, ADHD treatment, and medication management. Positive feedback frequently mentions punctual appointments, thorough communication, reasonable out-of-pocket pricing, and providers who listen without judgment. However, lower-rated reviews identify recurring issues with phone accessibility, delayed responses to intake requests, and concerns regarding medication mixing or lack of follow-up after staff changes.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
301 Google reviews we collected
Phrases our text analysis found in 160 written reviews
How often each topic comes up in the written reviews
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…d actually cares about his clients Erin in bardstown is amazing very helpful and understanding and all of the doctors and therapists I have had are gr…”
“I highly recommend having your child join this program if you are in need of someone who can help them learn to be leaders in a positive way.”
“Their communications and notifications are timely and thorough.”
“…y for you when you need something Austin a provider in Louisville is top notch and actually cares about his clients Erin in bardstown is amazing very…”
“Fantastic easy to talk to Donald Blackburn is great makes you feel comfortable to talk.”
“They are reasonably priced if you’re not insured and they always have great attitudes willing to help you.”
“Great customer service and i can trust my doctor with no worries”
praise complaint · found by our text analysis, Google review wording unchanged.
I felt heard and listened to. That is the most important thing to me when it comes to doctors and therapy. Thank you!
Aatra has been very easy to work with. Their communications and notifications are timely and thorough. Plus, they have a location right around the corner from me.
Astra is a great place to go for addiction recovery therapy and mental health needs. They are reasonably priced if you’re not insured and they always have great attitudes willing to help you. Ashley in Louisville is amazing goes out of her way for you when you need something Austin a provider in Louisville is top…
I am so grateful for this program. We had the choice between having our son participate in this program which did not accept our insurance or another program that did. After speaking with Joyce, and learning about her program and realizing how much she puts her heart and effort into helping kids get on the right…
I’ve had a great experience with Astra Behavioral. They’ve been very helpful , and I really enjoy my sessions.
This office is great. The staff is courteous and helpful. The therapist addresses the issues. I would recommend them to everyone.
4.8 ★★★★★ 301 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I felt heard and listened to. That is the most important thing to me when it comes to doctors and therapy. Thank you!
Aatra has been very easy to work with. Their communications and notifications are timely and thorough. Plus, they have a location right around the corner from me.
Astra is a great place to go for addiction recovery therapy and mental health needs. They are reasonably priced if you’re not insured and they always have great attitudes willing to help you. Ashley in Louisville is amazing goes out of her way for you when you need something Austin a provider in Louisville is top notch and actually cares about his clients Erin in bardstown is amazing very helpful and understanding and all of the doctors and therapists I have had are great. Sherry or cherry I never get that right in bardstown is always a pleasant visit I really can’t say enough about them. Been there for six years and I would not go anywhere else if I didn’t have to.
We're humbled by your kind words and glad to have met your expectations. Count on us to continue providing quality service. Your support means a lot. We will make sure to pass this along. Please let us know if there is anything we can do for you in the future.
I am so grateful for this program. We had the choice between having our son participate in this program which did not accept our insurance or another program that did. After speaking with Joyce, and learning about her program and realizing how much she puts her heart and effort into helping kids get on the right track, we decided to pay out-of-pocket in order for our son to be in the Astra program. After 2 weeks, we saw a major change in him. We saw him using the skills he was learning to help control his emotions. We watched him get excited about changing his life and getting himself on the right path. Miss Joyce leads her group with authority but she also has a way about her that commands respect. My son looked forward to the meetings every week. I highly recommend having your child join this program if you are in need of someone who can help them learn to be leaders in a positive way.
We're humbled by your kind words and glad to have met your expectations. Count on us to continue providing quality service. Your support means a lot. We will make sure to pass this along to Joyce. Please let us know if there is anything we can do for you in the future.
I’ve had a great experience with Astra Behavioral. They’ve been very helpful , and I really enjoy my sessions.
He was very polite and understanding
This office is great. The staff is courteous and helpful. The therapist addresses the issues. I would recommend them to everyone.
They always go over and above!! They are so Amazing
The environment, staff, and providers are always inviting. Very friendly.
Love my doctor and Love Astra They got my medication straight and no one ever has!!! Amen Austin and Donald Both are great doctors
Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
