Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
ATCO Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%98+6.9Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

ATCO Pest Control

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #198Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 775 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ATCO Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ATCO Pest Control is better than 82% of wildlife removal services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ATCO Pest Control is better than 95% of wildlife removal services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ATCO Pest Control is better than 82% of wildlife removal services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ATCO Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ATCO Pest Control is better than 98% of wildlife removal services.A
98

Reviews for your job

Customers hired ATCO Pest Control for 8 kinds of job.

ATCO Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#134 / 185
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Bug & insect extermination”

Lois6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ATCO Pest Control sent Angel out to meet with us today about our home invasion by ants. Angel was very thorough in explaining the extermination process to us. We were pleased that he was able to treat the entire outside perimeter of our house today. We expected we would need to schedule another appointment. We…

Paid $200+Not sureHome inspectionBug & insect exterminationAnt extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just signed up with ATCO pest control to protect my home from ants and spiders. Joshua my technician was informative, expeditious, and kind. I had a great experience and I am looking forward to future visits and a pest free house.

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Victor was professional, friendly, and efficient!

Reasonable priceRodent exterminationSpider exterminationMosquito extermination
GilLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ian was just great. Very knowledgeable, thorough and polite. Treated the inside of our hone and sprayed on the outside. See you in 3 months!

Paid $40–60Reasonable priceHome inspectionSpider exterminationBug & insect extermination
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John is consistently conscientious and thorough.

Reasonable priceBug & insect extermination
bee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was very knowledgeable, professional, and helpful.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ShelahLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great, timely service

Bug & insect extermination+ Quality+ Professionalism
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Randy is an absolute gem! He is a great guy, goes above and beyond the call of duty. He is efficient, brave :) , and an all around awesome guy. Highly recommend him and the company!

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with Atco was seamless. Attentive service right from the get go when making an appointment. Immediate followup by a knowledgeable engineer and it’s apparent that they care. Christian who was the engineer who came over was incredibly patient and kind. Knowledgeable across the board on all pest related…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceBug & insect exterminationAnt extermination
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Punctuality+ Quality+ Professionalism

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 66%Overpriced 6%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination84$81–$323
Ant extermination50$79–$246
Home inspection49$68–$168
General pest inspection42$63–$128
Spider extermination28$58–$139
Termite inspection17$86–$371
Hornet & wasp extermination15$81–$214
Bug & insect extermination11$71–$136

Compare with

Crown & Shield Pest Solutions logoCrown & Shield Pest SolutionsExperts Score 98Santa Rosa · 4.98★Advanced Integrated Pest Management logoAdvanced Integrated Pest ManagementExperts Score 97Santa Rosa · 4.96★Racer Pest Control logoRacer Pest ControlExperts Score 92Santa Rosa · 4.95★