Experts Reviews · Company report
ATCO Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%98+6.9Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

ATCO Pest Control

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #198Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 775 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ATCO Pest Control is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ATCO Pest Control is better than 82% of wildlife removal services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ATCO Pest Control is better than 95% of wildlife removal services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ATCO Pest Control is better than 82% of wildlife removal services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ATCO Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ATCO Pest Control is better than 98% of wildlife removal services.A
98

Reviews for your job

Customers hired ATCO Pest Control for 8 kinds of job.

ATCO Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#191 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 84 Google reviews tagged “Rodent extermination” · showing 40

Nacho4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Poor communication, they tell you one price then try to get you to pay more and then pretend it was a mistake. They were supposed to come yesterday for a follow up appointment but nobody showed up and no response via phone or text.

Rodent extermination
Nicole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our tech Andy was so friendly, helpful, and knowledgeable! He made a stressful situation feel so so much easier. The company had great communication and quick follow up!

Rodent extermination
MargotLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Effortless service happens every month from ATCO

Paid $80–100Reasonable priceRodent exterminationMosquito extermination
Raymond11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly and expertly performed his job!

Paid $80–100Reasonable priceRodent extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience! Josh was patient and careful in evaluating my rodent problem, including examination of the outside and underneath the house.

Paid $180–200Reasonable priceHome inspectionRodent extermination
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Really felt like he was an expert. Worked for a while then gave me a very detailed report about what he found and how to move forward.

Great priceRodent extermination
Nichole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ian was great and gave us a ton of helpful information. We have no doubts our problem will clear up.

Paid $200+Great priceHome inspectionRodent extermination
W5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Angel is the best. Professional, friendly and super informative. He helps keep my entire property free of rats & mice.

Paid $80–100Reasonable priceRodent extermination
Barry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly and helpful

Rodent exterminationAnt extermination
CarolLocal Guide · 215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Peter is a dear , he visits with the dogs while he works. A real professional and good person . My rodent problem is essentially gone due to his diligence

Paid $100–120Reasonable priceRodent extermination+ Quality
Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Kasey was great. Completely and very neatly sealed up space rodents were using to access crawl space.

Paid $200+Reasonable priceRodent extermination
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James is professional

Paid $100–120Reasonable priceRodent extermination
Dominic4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ian was really helpful, he explained what he was doing. He was very thorough during his visit today

Rodent extermination
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Pete, with ATCO Pest Control has always shown up with a smile and goes about his work with confidence. A pleasure to have him as our service provider.

Paid $80–100Reasonable priceRodent extermination
diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

victor did a great job!!!

Reasonable priceRodent extermination
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

On time, courteous, turned off lights so he went above & beyond!!

Not sureRodent exterminationService not listed
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Omar did an inspection documented areas that need to be closed up set traps in the attic and patiently talked with my husband and answered his questions

Paid $200+Reasonable priceHome inspectionRodent extermination
Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jimmy S. was confident and professional in his visit at my home.

Paid $200+Not sureRodent extermination
Kate14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was respectful and knowledgeable did a good job.

Rodent exterminationSpider exterminationGeneral pest inspection
MarylisaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Conscientius and thorough! Ian always goes above and beyond. He deserves a raise!

Paid $80–100Great priceRodent extermination
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ian was greta helping us get our mouse problem solved. A pleasure to have a kind and smart professional in our home

Great priceRodent extermination
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Victor was professional, friendly, and efficient!

Reasonable priceRodent exterminationSpider exterminationMosquito extermination
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough, diligent, and friendly

Paid $200+Home inspectionRodent extermination
J.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ian did an excellent thorough inspection of the crawlspace and yard, gave photos and plans for follow-up work. Ten stars!

Paid $200+Reasonable priceRodent extermination
MARC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very helpful

Reasonable priceRodent exterminationSpider extermination
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Anthony did a great job for us. Very efficient

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
CLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I have been working with Atco for my father's house for 6 months. I contracted with them for rodent exclusion in the basement. They did an inspection, some mitigation repairs and set traps. Months later mice were still being trapped in the vacant house. There have now been 3 inspections, multiple visits to empty…

Home inspectionRodent extermination
Francesco10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Avoid these people at all cost and don’t trust online reviews — they lure customers to leave positive ones (see screenshot). They have no clue how to manage vermin. Hired to get rid of heavy vole infestation in my garden and they caught 1 (one!) in 4 months… $750 install + $160/month, you do the math if they are…

Customer photo from Francesco's review
Paid $200+OverpricedRodent extermination
PatrikLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

technician was on time and very professional. for rodent trapping i think they didn't do anything someone could not do themself: wooden spring traps with peanut butter. they did spent a lot of time mapping the house and came up with a $3500 solution, again something that everyone could do themself for $100-$150.

OverpricedRodent extermination
SanjaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great work, great communication. Love that Ian returned a year later, knows my property and always has great suggestions.

Rodent exterminationTermite inspection+ Punctuality+ Professionalism+ Value
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

ATCO is amazing, they show up on time do what they say and the service technician especially Paul make trying to get rodents under control enjoyable.

Rodent extermination+ Quality+ Professionalism+ Value
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, very thorough. A very pleasant professional with a great smile in spite of the heat.

Rodent exterminationTermite inspection
Barry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Customer focused transaction.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Waverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ian was fabulous. Professional, answered all questions, went beyond the expected to help us understand all options and possibilities; and process problem solving ideas.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly and informative

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Max was extremely professional and personable. He explained the issues at hand and what he did to remedy the situation. I appreciate his hard work.

Rodent extermination
Victoria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arrived on time and very pleasant. Tim gave me alot of information that hadn't been shared before which I appreciated.

Rodent extermination
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent job

Hornet & wasp exterminationRodent extermination+ Punctuality+ Professionalism
lillian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Paul was very professional…he was on time and rebaited all the traps as needed. He also checked the surrounding area of any evidence of rodent activity! Hope I can have him assigned as my regular tech !

Rodent extermination
bee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was very knowledgeable, professional, and helpful.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (44 more) →

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 66%Overpriced 6%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination84$81–$323
Ant extermination50$79–$246
Home inspection49$68–$168
General pest inspection42$63–$128
Spider extermination28$58–$139
Termite inspection17$86–$371
Hornet & wasp extermination15$81–$214
Bug & insect extermination11$71–$136

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